NV
Naseef Van graan88
Active since Nov 2018
3
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0
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3 reviews1 month ago
Worst car dealership paardeneiland
Dear Renault South Africa Customer Care, I am writing to formally lodge a complaint regarding a promotional offer that has not been honoured by the Renault dealership where I purchased my vehicle. At the time of purchase, the dealership clearly advertised that customers would receive a R5,000 shopping voucher with every vehicle purchase. This promotion was visibly displayed on the vehicles at the dealership, and I have attached photographic evidence. I proceeded with the purchase in good faith based on this advertised promotion. However, the dealership has now refused to provide the R5,000 voucher, and no valid written explanation or exclusion was communicated to me prior to or during the sale. This matter has already been escalated to the Motor Industry Ombudsman of South Africa (MIOSA), and I am now requesting Renault South Africa to intervene and ensure that the advertised promotion is honoured. Please investigate this matter and provide feedback urgently, including confirmation of when I will receive the promotional voucher. I also got the car in a bad state bubbles in tinting that was sorted eventually l,however came back with bad surface contamination with in the paint refused to do clay bar treatment instead gave a light polish when I got the car back there was a dent a few scratches that was repaired very poorly I had to walk to the dealership from my work as my sales person Sibo refused to fetch me saying his busy when I got there he was just standing around this is really a bad response on purchasing my new Renault Kiger is this what Reanult’s workmanship is about stay clear of the paarden Eiland multi franchise branch!! They even blue tick me on WhatsApp and don’t respond to my concerns now that the deal has happened Vehicle details: Name: Naasief Van Graan Vehicle: Renault Kiger Evolution Dealership: Motus Renault Paardeneiland Date of purchase: 23/02/26 Contact number: 0605560593 I look forward to your prompt resolution of this matter.
0 replies
1 month ago
Worst Renault dealership in Cape Town
Dear Renault South Africa Customer Care, I am writing to formally lodge a complaint regarding a promotional offer that has not been honoured by the Renault dealership where I purchased my vehicle. At the time of purchase, the dealership clearly advertised that customers would receive a R5,000 shopping voucher with every vehicle purchase. This promotion was visibly displayed on the vehicles at the dealership, and I have attached photographic evidence. I proceeded with the purchase in good faith based on this advertised promotion. However, the dealership has now refused to provide the R5,000 voucher, and no valid written explanation or exclusion was communicated to me prior to or during the sale. This matter has already been escalated to the Motor Industry Ombudsman of South Africa (MIOSA), and I am now requesting Renault South Africa to intervene and ensure that the advertised promotion is honoured. Please investigate this matter and provide feedback urgently, including confirmation of when I will receive the promotional voucher. I also got the car in a bad state bubbles in tinting that was sorted eventually l,however came back with bad surface contamination with in the paint refused to do clay bar treatment instead gave a light polish when I got the car back there was a dent a few scratches that was repaired very poorly I had to walk to the dealership from my work as my sales person Sibo refused to fetch me saying his busy when I got there he was just standing around this is really a bad response on purchasing my new Renault Kiger is this what Reanult’s workmanship is about stay clear of the paarden Eiland multi franchise branch!! They even blue tick me on WhatsApp and don’t respond to my concerns now that the deal has happened Vehicle details: Name: Naasief Van Graan Vehicle: Renault Kiger Evolution Dealership: Motus Renault Paardeneiland Date of purchase: 23/02/26 Contact number: 0605560593 I look forward to your prompt resolution of this matter.
0 replies
23 months ago
Default tv
Hi there I have a new TV I bought only a few months old tv shows lines sometimes and freezes bought cash from house and home communicated many times with checkers all they do is lodge tickets I trust you can understand my frustration as this is not a second hand tv and it's not operating to the capacity it should its been 2 months trying to get a refund or a new tv and all they want to do is repair I am now at a point if I don't get help I will publish this on just about every platform and advise friends and family and just about everyone I know to not by sinotec if this is not resolved asap. Thanks in Advance
0 replies
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