DC
Deidre C
Active since Nov 2018
27
Reviews
0
Industries
Reviews
27 reviews5 months ago
BUFFALO LOGISTICS - NO GOOD
They are a disaster - just a note of caution to all Temu consumers. If you want to use TEmu they use Buffalo to deliver and collect and if you want to return anything you cannot get hold of them. Their call system does not work. So no collection - no refund.
0 replies
8 months ago
WOOLIES AND DASH
Woolworths Stellenbosch Square - Dash Dash at Woolworths STellenbosch Square is giving Woolies a bad name. This is the second time that Dash service was disasterous. This time they just leave off items and when I phoned the store they confirm that the food I had order is in stock. I called Woolies Stellenbosch Square and complained - they promised to get Dash to call me back. What is the use of food delivery if they are not going to bother to bring your full order. I know Woolies says Dash is separate but you are still seen as part of this service - poor service - especially as you took my call and promised someone would get back to me.
0 replies
11 months ago
SANLAM GAP COVER Ref WI:3225980
I continue to struggle to get my GAP Cover paid from Sanlam. I have spoken to Lucia, a Custom Service person(not have her name) a Nicky Pietersen and Elmarie Fourie in the CEO's office - Paul Hanratty. No help - they tell me of emails and calls they made - none of it true. Still waiting for my GAP Cover - not much hope if the feedback from the CEO's office is to go by - believe the lies their team told them. I give up - keep the GAP Cover SANLAM - I am moving my business elsewhere
116 replies
11 months ago
SANLAM GAP HAS A BIG STAFF GAP!
GAP Claims according to Sanlam Gap cover they process a claim within 7 days. 21 days later we are still waiting. A call to Sanlam and endless music we finally got to a young lady who had no clue on what to do. Her only response to all our questions was '' Yes' We finally go to talk to Lucile her supervisor and she found our claim - apologized that it had not been processed - checked all our documents were there and said if it was not finalized by close of business it would be done by Thursday morning - reference 6147667 Well what do we receive a few hours later - an email from Sanlma Gap advisign us they will not process the claim until all the documents are received Well no 1 - Lucile checked and said all there no2 - if you send and email that says there are missing documents do you not say what is missing or should we read that in our tea leaves. SANLAM get your act together - your staff are not trained and you are frustrating your client - I am a client with several of our services - please do something!
348 replies
12 months ago
BABYLONSTOREN ONLINE GIFT SERVICE - SUCH A DISAPPOINTMENT
My daughter ordered two gifts from Babylonstoren to be delivered by ARAMEX. What a disaster. The two gifts had the recipients name yet ARAMEX asked for my daughter when delivering - obviously where it was delivered did not know my daughter so the gifts were taken back. Babylonstoren response is for my daughter to contact ARAMEX - firstly bad service - ARAMEX is Babylonstoren choice of courier - they should sort it out. Secondly has anyone every successfully reached Aramex. Now after more complaining Babylonstoren woke up and there has been calls to my daughter - too little too late - bad service and now how does she know what the condition of the two gifts will be? Her clients wont complain and say thanks for the gifts but they were in poor condition. REally bad taste in our mouth with Babylonstoren service - all pretty pictures and marketing but it needs substance behind it - good service, follow through ..... is required.
0 replies
17 months ago
PAYFAST CONTINUES TO BE DISASTEROUS
Payfast has been in one word disasterous - the customer service is problematic to say the least. Kaylen was going to assist me - she never got back to me. Now i am holding for Iliaas the technical officer - i have been holding for 33 min. Kaylen was going to put me through and knows i am an irrate customer but hoping to wear me down by keeping me holding. How does one get service from Payfast as a merchant of several accounts?
56 replies
17 months ago
PAYFAST A DISASTER
Since they have rebranded, merged or whatever else their service and support has been disasterous. I am losing money daily with error reports that people received. Customer serive - you hold on 30 min - they cant help. The online chat is no good. What do I do - any suggestions for a different payment portal please. I have 4 merchant accounts and need to shut them down - i cannot continue with PAYFAST !!!
56 replies
17 months ago
ABSA INSURANCE - AVOID IF YOU CAN
One star is too many. While typing this I am holding on with ABSA insurance - 15 min. My house hot water geyser just burst - we are on bucket number 7. Phone ABSA insurance - said sending a plumber. 15min later a SMS from FOGHI plumbers - no number. We finally Google them - their number does not work - phone ABSA again - we now are on to bucket number 8 - no help. Supervisor puts me through finally to Foghi - woman on the otherside sounds like a granny taking care of the calls - making no sense. Finally another plumber they say oh no they are busy cant say when they can help but dont worry -more damage that happens ABSA will cover that - DO YOU HEAR ABSA - that is what your appointed plumbers say. No still holding for Vuyelwa - 20 min - to help with a plumber - and yes the water is still pouring down - BUT dont worry ABSA - you are just going to pay more!!!! STILL NO PLUMBER
71 replies
19 months ago
BOOKING APPOINTMENT TO RENEW MY PASSPORT IS IMPOSSIBLE
It is impossible to an appointment to renew ones passport - the online platform is not working. When you phone them the recorded message says how easy it is. It is not. To just find where you have to apply is difficult and then you cant get a date. It wont allow you to book at all.
0 replies
23 months ago
PAYFAST CALL CENTRE - YOU COULD DIE HOLDING ON
Since Payfast has rebranded and merged with I am not sure the call centre timing to be assisted is terrible. The 'old' Payfast was quick and efficient but now you can hold on 30 min and you are caller number 5 for most of that. i run several Payfast accounts for my clients and it has become a nightmare to get support. Looking for another option for payment channel.
159 replies
Review Distribution
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2 Star
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1 Star
27 (100%)