HV
Hannes V
Active since Nov 2018
27
Reviews
0
Industries
Reviews
27 reviews1 month ago
Troublesome Discovery
When effecting change in cover spent around 25 minutes on 25 February to implement changes. Next day received email of outstanding payment after the quoted amount was paid. Consultant was helpful and competent. Followed up via email but only received same reply of outstanding payment. Phoned them on 2 March and explained problem. The consultant kept me on the phone for more that 30 minutes and then said that the 1st consultant will contact me. This lady was not competent at all and appeared to be either new and or not interested on assisting. Then received another email for payment. Contracted discovery again on 3 March. Consultant was helpful and competent. And after explaining situation again she said yes she could see Al the changes on the system and assisted with activation and sorting payment out. Even though this too another 43 minutes was glad that at least there was a knowledgeable person to assist. But how come that an organisation such as Discovery does not a system and or staff that can deliver one stop service or even better and quicker response.
106 replies
7 months ago
Shih Tzu puppy
Was very impressed with quality and quick response from Martin in getting surprise Shih Tzu puppy for my wife as gift. Good assistance and quick response.
0 replies
8 months ago
Undelivering couriers
CCD couriers used by Standard bank are pathetic and totally ***********. Reschedule delivery but do not phone to inform that they are at the gate for delivery, twice.
0 replies
9 months ago
Tshwane not so good as Sowetan make belief!
The journalist painted very nice picture of the effectiveness of the coalition government in Tswhane which is so far removed from reality as the east from the west. Uge potholes in major route demarcated with plastic barriers for more than 4 months (Rachel DE Beer next to subway and John Street corner Willem Cruywagen to name only 2) Major intersections at Daan se Wet Nel and Waterbok streets and Sylvia intersection with Rachel DE Beer not working . Water pipe repairs that take weeks to be affected and if and when done most spring leaks again within a day or 2. The water reservoir in Heatherdale that flooded Belgium campus on at least 3 occasions. Hammanskraal without drinking water and yet millions of liters of drinking water wasted. There are also hundreds of streetlights that are not working that leads to increased ******** activities. HOW ON EARTH CAN THIS BE REGARDED AS EFFICIENT? Maybe the journalist was paid to write a positive article, but surely not factual bases on the reality on the ground
0 replies
10 months ago
GAME store , DSTV problem
I purchased a DSTV decoder from Game in Wonderpark. When the installer was in the process of setting up the decoder he received a message that the decoder with the same serial was already in use by a person in Groblersdal. When I returned the decoder to the store there were no if and buts but they refunded me as I was no comfortable to have a replacement from them. The waiting time at the return desk was cumbersome and it could be upgraded but I am satisfied with the speed of service once I was attended to.
0 replies
10 months ago
KNP Experience
We recently returned from a short 4 day tour through the park. On 2 occasions we requested a change in accomadation destinations and on both times the service and support from the staff were very friendly, efficient and done with professionalism. This is an indication as to why this destination is highly regarded all over the world. Some of the bungalows show a little aging but was still adequate and clean. There is a bit of worry between me and the wife that the number of elephants in the park might lead to habitat destruction and other problems in the long run. The park is well maintained and run and the roads that were damaged ( potholed) are in the process of being repaired. We can recommend a visit to KNP.
0 replies
23 months ago
Excellent service by Makro staff member
Went to the store in Wonderboom to purchase washing machine. After looking at the available options and value for money consulted with the sales lady to discuss the various options in my estimation with her. She was concise and clear and very informed regarding the benefits, guarantees as well as advantages and disadvantages of each product assisted me to make an informed decision. Whilst they collected the product from the storeroom she assisted with the process at the paypoint si that when the product arrived all the formalities was completed and I could load and depart for home. Knowledgable, kind and proactive service.
53 replies
23 months ago
We Buy Cars quality and Decra grading : Questionable
After I purchased car with some hiccups I drive the car for 2 days and heard strange noise at the right rear wheel.i drive to the workshop I usually use and saw that the brake caliper was totally lose and tat both bolts that is suppose to fasten it was missing. This together with a lect front strut that was not securely fastened and a right rear shock absorber that is totally shot let me answer at the buying an selling process of the company and the relation and or care for customer safety. It also place a question mark on the Decra grading as this vehicle was given a Platinum grading by Decra. It make one to wonder if business targets and turnover have replace customer care and safety.
53 replies
23 months ago
Bad Experience with We Buy Cars
I contacted the Johannesburg South branch regarding a car on their books. I send a n email to request whether the car was available and received confirmation. I drove from Pretoria to have a look at the car and if satisfied take test drive and buy the vehicle cash. When I arrived there I was informed that the car was sold
53 replies
26 months ago
Gold star undertaking services by Grobbelaars
We had the very unpleasant experience of losing two family members a week apart. The one noted to be cremated and the other one required a funeral. Not only was the collection of the bodies death with in a prompt and professional manner but the registrations of death, issuing of death certificates, handeling if procedure of cremation of one .e.ber and the preparation for preparation of the other relative for burial was all done in time, I. Vert effective and efficient manners. So all the development and printing of the burial notices was dote faultless in good time foe proofreading and printing in time radin for the funeral that was handled with no qualms or trepidation on a Sunday. The service of all staff was excellent but it would be unfair not not mention the diligent a d hard word of Mario . We as family value and Appreciate the work done. In a friendly, professional and caring manner. The family will utilise our services in the future and will definitely use you services again whe the time come. Familie spoke person and liaison member.Hannes Venter Fa . ember
0 replies
Review Distribution
5 Star
6 (22.22222222222222%)
4 Star
4 (14.814814814814815%)
3 Star
2 (7.407407407407407%)
2 Star
3 (11.11111111111111%)
1 Star
12 (44.44444444444444%)