ES
Elmarie S
Active since Nov 2018
17
Reviews
0
Industries
Reviews
17 reviews4 months ago
Unifi took debit order and now ows me
I am waiting now days for my refund from unifi No assistance from unifi for days now
0 replies
4 months ago
Debit order after paid
I paid and there was a R109 left that I didn't pay so then they took again after a week after I paid a debit order for over 490 now im struggling to get assistance from them I phoned they don't pick the phone up I emailed they don't answer my emails at all also I wanted to take another loan by them and they don't even give a option for that
0 replies
26 months ago
60 DAYS of waiting Holiwoodbets S.T.O.L.E MY MONEY
Holiwoodbets is a joke they ***** from people when there systems makes errors 🤬 then after you report it you wait months for an answer This is the response I get back from holiwoodbets after I emailed all information that they wanted!Not once but over 60 times Dear Elmari Snyders, Please note that, due to no response, your ticket has been temporarily closed. Feel free to reach out to us on live chat or give us a call at 087 353 7634. The HollywoodBets Team holiwoodbets Is playing games they don't want to assist they Stole my money now the only way for them is to lie and makeup excuses 😠and on live chat when I ask them there's always no feedback and the querie gets escalated and still no response you Stole my money! 3 times and still you are not interested to assist in anyway! Boycott HOLLYWOOD BETS people they ********* ! After 60 days of e-mail,live chating and emailing they still didn't give my money or free games back!
174 replies
27 months ago
57 Days later and still they *****
57 DAYS LATER AND STILL HOLIWOOD BETS EATS KFC WITH MY MONEY To all Holiwood Bet Clients 1.Holiwood bets states they value their Customers but I have been Reporting and Reporting and Holiwood bets keeps making excuses and does not care or value their customers at all its been 48Days in total I have been waiting for my money or free games that holiwood bets S.T.O.L.E! I have spoken to numbers of representatives on live chat I phoned them I have emailed them and no one is assisting at all I have been told numbers of time they will contact me back no one contacted me back! This is the story On the 15th of December 00:20pm I was Playing Joker win and ERROR 5015 poped up after I bought R100 free games and then the system kicked me out completely so I could take a screen shot of it but I reported it immediately then at 00:50 I played Majestic Kings and bought again R95 free games so the ERROR 5015 Poped up again and I took a quick print screen and I reported it immediately again on live chat I spoke to Linda Ndinisa she recommended I should refresh my phone and clear my browser and catches and told me if the problem persist I should take a screenshot then after that I spoke to Wandile Magwaza then I reported again both of the games and told her about why I couldn’t take the first time a screen shot and then I send the second games screen shot of error 5015 to her and also told her that the game kicked me out again to the main menu like the first game and if I go back in the games and money is missing so then she did not give me a ticket number the next day I asked on live chat whats happening on my account where the lady that was assisting me asked for the ticket number and I told her I did not receive one so she opened a ticket number **********5. So I followed up every day and every day there is an excuse then on 22 December at 20;00pm I bought free spins on fruit Party no ticket was provided the lady couldn’t even assist me at all I reported it on live chat to xolisile mwelase she also stated that holiwood bets are aware of this matter and that they are busy fixing it and I sended on email to support and no one acted on the emails at all Tickets: (**********4) (**********1) (**********4) (**********8) then I added it to my ticket **********5 where that was also just ignored and nothing was said but every time I emailed them I have sent the screen shots with here at 28days of waiting pearl emailed me a betting history and statement and asked I should have a look at it when I opened the statement all my Holiwood bets voucher and Blue vouchers I have used on holiwood bets was not even on that statement there was a bunch that shorted I mean like 13 or so so that statement was incomplete and I told her on email and I have sent all my holiwood bet vouchers that was used on the 15th that was not showing to her on email and told her its incomplete with the betting activity that was also incomplete there was missing times and games that was played on the 15th shows on the 14th I had a look at the betting history it does not correspond with the website history as the history of what I have played shows on the 14th but it also shows that I bought a few times games there on the 14th which the amounts shows R200 and I did not buy any games or played on the 14th those games I only played them on the 15th which indicated that the history is either a **** or tampered with! Then I followed up and followed and I was told numbers of times 24-48 hours waiting period then I wait the period then follow up and again same excuse and lies every day so 9 days ago Wanda Shabane emailed me the following Wanda Shabane <***********> Sat, Jan 20, 2:30 PM (11 days ago) to me Good day Elmari I trust that you are well. Please note that from the betting activities on the 15th December 2023 there is no record of you playing any YGG bets which is where Majestic King and Joker wins fall under. Please see the attached transaction list and view the betting activities. Regards, Wanda Shabane Customer Service Digital Team Leader T +27 (0)87 ********** *********** www.hollywoodbets.net | Legal Disclaim So first of all Joker win and Majestic King falls under Spinomenal and not YGG as wanda stated. So Holiwood bets closed my ticket after I have send all my information screen shots etc and still they cant find the fault and still they cant give me the games nor my money back nor can they even contact me back when I reply on their emails This is all the tickets (**********3) (**********8) (**********0) (**********9) (**********9) (**********3) (**********0) (**********4) (**********1) (**********4) (**********8) (**********5)Bet ID 239388 and im sure there is more that’s un responded as well as when I leave a complain here on hello peter they tell me someone will contact me no one contacted me so this is how they value their customers by *********.I.N.G their money I am rating HOLLIWOOD BET -0 on a scale from 1-10 I would not recommend playing at them I would rather stay far away from them as this happened already 3 times and im already waiting 48 Days for them to respond and give me my money back but im already sure they ate kfc with it! SO DO NOT USE THEM STAY AS FAR AWAY FROM THEM AS YOU CAN THEY ARE NOT RELIABLE! NOR TRUST-ABLE! NOR DO THEY VALUE THEIR CUSTOMERS AT ALL! AND THEY ALSO ********* ! THEY HAVE A DIFFERENT STORY EVERY DAY AND THEY ALSO LIE! I CAN POST ALL CONVERSATIONS HERE AS WELL AS I HAVE TAKEN SCREENSHOTS OF EVERY CONVERSATION ON LIVE CHAT ASWELL AS EMAILS BUT I THINK THIS WAS BREATH ENOUGH AS IT’S A WASTE OF TIME AND AIRTIME TO EVEN TRY TO CONTACT THEM THEY DO NOT CARE AND THEY DO NOT DO ANYTHING TO ASSIST I ASKED NUMEROUS TIMES I WANT TO SPEAK TO THE MANAGER WHEN I CALL AND LIVE CHAT THEY HAVE AN EXCUSE FOR EVERYTHING THE MANAGER IS NOT HERE,THE MANAGER IS ALREADY HOME, SORRY BUT IM NOT GOING TO PUT YOU THROUGH TO THE MANAGER AND THE LIST GOES ON AND I WILL PROBABLY GET ONE OF THESE COMMENTS AGAIN ON HERE THAT STATES A REPRESENTATIVE WILL CONTACT YOU SOON THAT’S ONLY FOR THE BLINDNESS NO ONE ACTUALLY WILL CONTACT ME BACK AS ITS ANOTHER ONE OF THEIR LIES I GUESS THEY GET PAID TO LIE AND MAKE UP EXCUSES
116 replies
27 months ago
48 DAYS LATER AND STILL HOLIWOOD BETS EATS KFC WITH MY MONEY
To all Holiwood Bet Clients 1.Holiwood bets states they value their Customers but I have been Reporting and Reporting and Holiwood bets keeps making excuses and does not care or value their customers at all its been 48Days in total I have been waiting for my money or free games that holiwood bets S.T.O.L.E! I have spoken to numbers of representatives on live chat I phoned them I have emailed them and no one is assisting at all I have been told numbers of time they will contact me back no one contacted me back! This is the story On the 15th of December 00:20pm I was Playing Joker win and ERROR 5015 poped up after I bought R100 free games and then the system kicked me out completely so I could take a screen shot of it but I reported it immediately then at 00:50 I played Majestic Kings and bought again R95 free games so the ERROR 5015 Poped up again and I took a quick print screen and I reported it immediately again on live chat I spoke to Linda Ndinisa she recommended I should refresh my phone and clear my browser and catches and told me if the problem persist I should take a screenshot then after that I spoke to Wandile Magwaza then I reported again both of the games and told her about why I couldn’t take the first time a screen shot and then I send the second games screen shot of error 5015 to her and also told her that the game kicked me out again to the main menu like the first game and if I go back in the games and money is missing so then she did not give me a ticket number the next day I asked on live chat whats happening on my account where the lady that was assisting me asked for the ticket number and I told her I did not receive one so she opened a ticket number 20297605. So I followed up every day and every day there is an excuse then on 22 December at 20;00pm I bought free spins on fruit Party no ticket was provided the lady couldn’t even assist me at all I reported it on live chat to xolisile mwelase she also stated that holiwood bets are aware of this matter and that they are busy fixing it and I sended on email to support and no one acted on the emails at all Tickets: (20390334) (20390321) (20305814) (20360268) then I added it to my ticket 20297605 where that was also just ignored and nothing was said but every time I emailed them I have sent the screen shots with here at 28days of waiting pearl emailed me a betting history and statement and asked I should have a look at it when I opened the statement all my Holiwood bets voucher and Blue vouchers I have used on holiwood bets was not even on that statement there was a bunch that shorted I mean like 13 or so so that statement was incomplete and I told her on email and I have sent all my holiwood bet vouchers that was used on the 15th that was not showing to her on email and told her its incomplete with the betting activity that was also incomplete there was missing times and games that was played on the 15th shows on the 14th I had a look at the betting history it does not correspond with the website history as the history of what I have played shows on the 14th but it also shows that I bought a few times games there on the 14th which the amounts shows R200 and I did not buy any games or played on the 14th those games I only played them on the 15th which indicated that the history is either a **** or tampered with! Then I followed up and followed and I was told numbers of times 24-48 hours waiting period then I wait the period then follow up and again same excuse and lies every day so 9 days ago Wanda Shabane emailed me the following Wanda Shabane <WandaS@hollywoodbets.net> Sat, Jan 20, 2:30 PM (11 days ago) to me Good day Elmari I trust that you are well. Please note that from the betting activities on the 15th December 2023 there is no record of you playing any YGG bets which is where Majestic King and Joker wins fall under. Please see the attached transaction list and view the betting activities. Regards, Wanda Shabane Customer Service Digital Team Leader T +27 (0)87 353 7634 WandaS@Hollywoodbets.net www.hollywoodbets.net | Legal Disclaim So first of all Joker win and Majestic King falls under Spinomenal and not YGG as wanda stated. So Holiwood bets closed my ticket after I have send all my information screen shots etc and still they cant find the fault and still they cant give me the games nor my money back nor can they even contact me back when I reply on their emails This is all the tickets (20321503) (20436828) (20835060) (20835869) (20835869) (20321503) (20390320) (20390334) (20390321) (20305814) (20360268) (20297605)Bet ID 239388 and im sure there is more that’s un responded as well as when I leave a complain here on hello peter they tell me someone will contact me no one contacted me so this is how they value their customers by *********.I.N.G their money I am rating HOLLIWOOD BET -0 on a scale from 1-10 I would not recommend playing at them I would rather stay far away from them as this happened already 3 times and im already waiting 48 Days for them to respond and give me my money back but im already sure they ate kfc with it! SO DO NOT USE THEM STAY AS FAR AWAY FROM THEM AS YOU CAN THEY ARE NOT RELIABLE! NOR TRUST-ABLE! NOR DO THEY VALUE THEIR CUSTOMERS AT ALL! AND THEY ALSO ********* ! THEY HAVE A DIFFERENT STORY EVERY DAY AND THEY ALSO LIE! I CAN POST ALL CONVERSATIONS HERE AS WELL AS I HAVE TAKEN SCREENSHOTS OF EVERY CONVERSATION ON LIVE CHAT ASWELL AS EMAILS BUT I THINK THIS WAS BREATH ENOUGH AS IT’S A WASTE OF TIME AND AIRTIME TO EVEN TRY TO CONTACT THEM THEY DO NOT CARE AND THEY DO NOT DO ANYTHING TO ASSIST I ASKED NUMEROUS TIMES I WANT TO SPEAK TO THE MANAGER WHEN I CALL AND LIVE CHAT THEY HAVE AN EXCUSE FOR EVERYTHING THE MANAGER IS NOT HERE,THE MANAGER IS ALREADY HOME, SORRY BUT IM NOT GOING TO PUT YOU THROUGH TO THE MANAGER AND THE LIST GOES ON AND I WILL PROBABLY GET ONE OF THESE COMMENTS AGAIN ON HERE THAT STATES A REPRESENTATIVE WILL CONTACT YOU SOON THAT’S ONLY FOR THE BLINDNESS NO ONE ACTUALLY WILL CONTACT ME BACK AS ITS ANOTHER ONE OF THEIR LIES I GUESS THEY GET PAID TO LIE AND MAKE UP EXCUSES
290 replies
27 months ago
Holiwoodbets Covered up ******ing!
So I have contacted Hollywood bets now for 39 days after they s.t.o.l.e my money when I bought games for R100 and R95 and then again for R60 I never received my games but they have taken my money so I reported this on the days it happened I have sent them all information and screenshots this is what I received back from them. 2820669 Free spins Wanda Shabane to me 2 days agoDetails Good day Elmari I trust that you are well. Please note that from the betting activities on the 15th December 2023 there is no record of you playing any YGG bets which is where Majestic King and Joker wins fall under. Please see the attached transaction list and view the betting activities. Regards, Wanda Shabane Customer Service Digital Team Leader T +27 (0)87 353 7634 WandaS@Hollywoodbets.net www.hollywoodbets.net | Legal Disclaimer So I have sent her an email showing my screenshot times and dates I also emailed her the conversations of exact day this happened and how it happened with the times and dates on the screenshots I have received the incomplete betting history of them not even all the games I have played that same day is under the correct day I have played on the 15th majestic king and joker wins which show's now under the 14th also on the 22dec I played Fruit party at 20:00 my betting history does not even show that also theirs a few other games I have played same days which also doesn't show on their that's how I saw the betting history isn't accurate and some of the games I played recently doesn't even show on the histories! Now this is 39 days now and holiwood bets doesn't assist and They do not care about this information I gave them they st.ole my money and doesn't want to give it back to me at all I have written emails live chated to them and called them number of times Still they do not care about giving me my money or free spins back it's not little money it's R255 they have taken and did not even give a dahm to try and get it back or refund me on it their information is either a cover up or their systems is *******! Like I said the betting histories is incomplete and doesn't even show all information nor the correct information boycott Hollywood bets as this will happen to you aswell and you will not get your funds back as they do not care or value their customers at all! This is a new way to ****** money and cover it up!
174 replies
27 months ago
HOLLYWOOD BETS S.T.O.LE MY MONEY 33 Days Ago!
Hollywood Bets is ******ING From people. On the 15th of December and 22 December I bought games and Holiwood Bets Took the money and never gave me any free spins the website kicked me out till main menu and when I went back into the games it showed me an error. I reported this and sent screenshot and everything of the errors! So this is day 33 and still nothing has been done they make up excuses and lies when I call, email and live chat with them so a few days ago I received an email with The statement and the betting activity asking me if anything looks fami**** so I had a look at it and guess what on my statement all my vouchers didn't even show and I mean almost all of them! Then the betting activity doesn't even correspond with the website history also I checked the screen shots that I provided them after the incedunt took place the Times doesn't even match theirs my screenshots was accurate because I bought the games on the 15dec and on the 22 December the 22 it doesn't even show a proper history also the 15ths history shows on the 14th I did inform Hollywood bets with all info screenshot history records etc since they have sent me the last email they don't care to investigate further or give feedback nor to give me the games or money! Holiwoodbets is ******ing peoples money this way I suggest when playing their don't give them an opportunity to take your money when buying games also boycott them they do not value their customers at all! #Ticket 20297605
522 replies
28 months ago
HOLIWOOD BETS STOLE MY MONEY AFTER BUYING GAMES
HOLLYWOOD BETS STOLE MY MONEY ON 15 DECEMBER AND 22 DECEMBER! FOR 24 DAYS NOW I HAVE EMAILED,CALLED AND LIVE CHATED TO HOLLYWOOD BETS EVERY SINGLE DAY! #TICKET 20297605 I USED R180 AIRTIME TO PHONE THEM I USED R149 DATA TO LIVE CHAT WITH THEM AND EMAIL THEM I BOUGHT GAMES ON THE 15TH OF DECEMBER FOR R100+95 THEN ON 22 DECEMBER I BOUGHT R60 GAMES HOLIWOOD BETS STOLE IT AND NEVER GAVE THE GAMES TO ME EVERY DAY THEY LIE AND MAKE UP EXCUSES WHEN I TALK TO THEM THEY MAKE EMPTY PROMISES. 1ST OF ALL LIES AND EXCUSES Phumelele Gwala (Hollywoodbets) Jan 6, 2024, 15:23 GMT+2 Dear Valued Customer, Thank you for reaching out to Hollywoodbets Customer Service Digital Department. Your email has been received and acknowledged. We apologize for the inconvenience and understand how frustrated you are. We kindly ask for your patience as we have placed a follow-up on your query. Should you require any further assistance, feel free to contact us: Social page: Hollywoodbets SA Helpline Team: 087 353 7634 Live chat: Available on our web page Kind Regards, Hollywoodbets Team 2 OF ALL LIES AND EXCUSES PLEASE BE PATIENT YOUR QUERY WILL BE RESOLVED IN 24-28 HOURS. 3 OF ALL LIES AND EXCUSES Kindly be advised that feedback was provided from Inplay support that we must make a follow up with bet support and by the end of today it will be resolved. NOW THIS I HEARD NUMEROUS TIMES AND STILL ITS NOT SOLVED. 4 OF ALL LIES AND EXCUSES Dear valued client Thank you for contacting hollywoodbets💜️ We apologize for the inconvenience and understand how frustrated you are. We kindly ask for your patience as we have placed a follow-up on your query. Kindly be patient with us. If you require any further assistance, please feel free to contact us: Social page: Hollywoodbets SA Contact number: 0873537634 Live chat: Available on our website page Thank you for choosing Hollywoodbets!🙂. 5TH OF ALL LIES AND EXCUSES WE APOLOGIZE FOR THE LONG DELAY. 6TH OF ALL LIES & EXCUSES YOUR QUERY WAS ESCALATED AND SHOULD BE RESOLVED IN 24 HOURS 7TH OF ALL LIES AND EXCUSES PLEASE PROVIDE ALL INFORMATION AS I CAN NOT ASSIST YOU WITH TICKET AS IT DOES NOT HAVE ANY INFO ON. 8TH OF LIES AND EXCUSES OUR TEAM WILL EMAIL YOU WITH FEEDBACK PLEASE PROVIDE YOUR EMAIL ADDRESS. ALL ABOVE IS ONLY LIES AND EXCUSES FOR 24 DAYS NOW EVERY DAY I FOLLOW UP WITH THEM CAUSE THEY CANT PROVIDE FEEDBACK OR ANYTHING AT ALL THEIRS ALWAYS AN EXCUSE WHEN I CALL I GET REFUSED TO SPEAK TO THE MANAGER AFTER IM BEEN TOLD THEIR IS NO FEEDBACK AND THEN I ASK I WANT TO SPEAK TO YOUR MANAGER THEN I GET REFUSED TO SPEAK TO THE MANAGER ALSO SOME OF THE REPRESENTATIVES JUST ENDS THE CALL AFTER ASKING TO SPEAK TO THE MANAGER. SO FOR 24 DAYS HOLLIWOOD BETS DOESNT EVEN CARE THEY TAKE THIS LONG OR EVEN CARE ABOUT HOW THE CLIENT FEELS ABOUT THIS OR CARE HOW MUCH THE LIENT SPENDS TO GET HOLD OF THEM TO HEAR ALL THEIR EXCUSES AND LIES!
699 replies
39 months ago
Hollywood bets SSID EFT Doesn't reflect
I try to contact them since last night and cant get through i made a deposit and it didn't reflect on my account but its out of my bank account i called,i emailed i tried contacting them via Facebook,via Instagram and live chat they just don"t get back to me!
0 replies
44 months ago
African Bank can't keep their promise on payment arrangements
African Bank: Your request 9452018102 could not be met due to no refund due. Call 0861 111 011 for more information. In July African Banks debit order was faulty so it didn't go of after a few days African Bank phoned me to make payment arrangement so we made an agreement that I would go to African Bank and fix the debit order but if I can't I should pay manually for this month so I paid manually and then suddenly the debit order went also off so I called African Bank and then I was told they will reverse the payment so now they don't want to pay back the debit order African Bank can't keep theire side of the arrangements
592 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (11.764705882352942%)
1 Star
15 (88.23529411764706%)