Prudence M's Profile | Hellopeter

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Prudence M

Active since Nov 2018

7

Reviews

0

Industries

Reviews

7 reviews

2 months ago

Poor After sale Service

Very disappointing service by the Brach and it's store Manager (Rosebank), no sense of urgency , no empathy, poor after sale service, they only care when you buy

0 replies

Morkalio Revenue Solutions (Pty) LTD

10 months ago

Unprofessional Conduct By a SARS Debt collecting agency , despite active payment arrangement

Dysfunctional monitoring systems, some of the service agents are rude, they don't keep proper record.

0 replies

Pineapple Insurance

20 months ago

Had a great experien...

Had a great experience with Yesmine one of their consultants, exceptional service, very understanding.

1 reply

27 months ago

Rude Service Agent

Have been receiving annoying calls from Vodacom's service providers, today alone received 3 different callers, forcing me to change my current packages, received a call from *** @ 14H42 I have explained many times I was not interested and hung up, same number calls, this time the urgent is irritated with me and started to threaten me that I would not have a network if I don't accept new changes, again I hanged up. Vodacom needs to vet the agents that work on behalf of them. I have been with this network for more than 23 years, I don't understand why they keep changing packages to extend the term to lock one in, what happened to TCF? The last time I allowed such calls, I ended up with a ballooned bill for things I had not agreed or signed for, and it took weeks for them to rectify. I am concerned on how one could try so hard to push sales, even if it means being rude, as a paying customer, I am utterly disappointed by this kind of behavior. I have tried to block this number, but somehow they find a way to unblock themselves, my privacy is violated, 8 calls in one month? really??

3 replies

MiWay Insurance

63 months ago

Outstanding Service!

The argent was very helpful and friendly too, I was assisted in less than the time committed, awesome service!

1 reply

MiWay Insurance

68 months ago

Service provided

Excellent service experienced from Thelma, quick and seamless!

1 reply

MiWay Insurance

83 months ago

Great Service rendered!

Great Assistance from Both Lungile and Lydia, very helpful & warm and well informed with the product line of MiWay

1 reply

Review Distribution

5 Star

4 (57.1%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (42.9%)

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