PM
Prudence M
Active since Nov 2018
6
Reviews
0
Industries
Reviews
6 reviews6 months ago
Unprofessional Conduct By a SARS Debt collecting agency , despite active payment arrangement
Dysfunctional monitoring systems, some of the service agents are rude, they don't keep proper record.
0 replies
17 months ago
Had a great experien...
Had a great experience with Yesmine one of their consultants, exceptional service, very understanding.
56 replies
23 months ago
Rude Service Agent
Have been receiving annoying calls from Vodacom's service providers, today alone received 3 different callers, forcing me to change my current packages, received a call from 076 074 6186 @ 14H42 I have explained many times I was not interested and hung up, same number calls, this time the urgent is irritated with me and started to threaten me that I would not have a network if I don't accept new changes, again I hanged up. Vodacom needs to vet the agents that work on behalf of them. I have been with this network for more than 23 years, I don't understand why they keep changing packages to extend the term to lock one in, what happened to TCF? The last time I allowed such calls, I ended up with a ballooned bill for things I had not agreed or signed for, and it took weeks for them to rectify. I am concerned on how one could try so hard to push sales, even if it means being rude, as a paying customer, I am utterly disappointed by this kind of behavior. I have tried to block this number, but somehow they find a way to unblock themselves, my privacy is violated, 8 calls in one month? really??
159 replies
59 months ago
Outstanding Service!
The argent was very helpful and friendly too, I was assisted in less than the time committed, awesome service!
53 replies
64 months ago
Service provided
Excellent service experienced from Thelma, quick and seamless!
61 replies
79 months ago
Great Service rendered!
Great Assistance from Both Lungile and Lydia, very helpful & warm and well informed with the product line of MiWay
105 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)