Active since Dec 2018
I recently bought a property through CLE Properties and Kobus Greyling was the agent who dealt with the transaction. It was an extremely difficult transaction but I cannot even begin to express my gratitude and appreciation for the manner in which Kobus authentically stood in the line of fire to protect the integrity of the contract regardless of the seller's attempts to renege on the initial agreement. I would have lost a lot in the deal because there were movable assets as well that the seller could have removed from the property if Kobus had not refused to be manipulated. May you continue to do for others what you did for me. Thank you!
Very bad service by VOX. Vumatel was very quick and professional to do the fibre installation and a box in the house but I'm still waiting for activation by the service provider VOX for over a week. It doesn't matter that I paid over a week ago.....I still receive emails telling me to make a payment. You'd think sending proof of payment to the sales person who was helping me (Tiffany Perry), to accounts dept and to support staff would at least trigger some form of positive response but NAH! It doesn't help to have installation that's not activated. Very frustrating. Tiffany the sales person is totally uninterested. She answers the phone like she's lying in her bed. I understand that most people are working from home for obvious reasons but honestly, it doesn't mean we have to lose our work ethic. I'm extremely disappointed. I'm considering canceling the deal altogether and looking for a different service provider.
I paid money into a bank account that was provided by a scam car hire company. As soon as I realized I was scammed, I reported that matter to FNB fraud and they managed to secure the money from the beneficiary account. I opened a police case, got an affidavit drawn up and submitted everything to FNB, including a confession by the scammer that he scammed me because that's his way of making a living. Lisa Mew dealt with the case. I received correspondence from her a few days later asking me to sign an indemnity form and that as soon as that was received, Finance department would be instructed to refund my money. I was surprised when I received an email from her saying she submitted everything to the legal team because her email prior to this was that after receiving the indemnity the matter was going to finance. Today I received another email from Lisa saying that the beneficiary account holder claims that the funds were transferred for "legitimate business reasons". The guy who scammed me confessed that he bought bitcoins from someone and made me pay into that account thinking I'm paying for a car hire. These guys work together. Now, what I need from FNB is proof that the beneficiary account holder had any dealings with me at any stage? NO! Whether the so called "legitimate business reason" was even car hire? NO! Did he provide that service to me?No! I reported the matter on time, got the funds secured, provided the bank with all proof even the scammer's confession. What is so hard to release my money from an account whose holder cannot prove any dealings with me?Does not go by the name of the car rental company I was intending to pay into? Who doesn't even hire out cars? The purpose for my transaction was Car Hire, made into Easy Rental car hire. The beneficiary is not Easy Rental, yet my **** of payment shows I paid into Easy Rental. The beneficiary can't prove he ever dealt with me or was expecting payment from me. He can't prove he delivered a car to me. These should raise many red flags but FNB is blinding itself to this at my expense and protecting the criminals over me. FNB is not protecting its clients from these gangs of criminals working together to scam people and use a legitimate FNB business accounts owned by a different person from the one who did the scam to defend reversals on occasions when clients report the matter to the fraud division.
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