MV
Michael van der Westhuizen
Active since Dec 2018
11
Reviews
0
Industries
Reviews
11 reviews18 months ago
Excellent Service
Their service is absolutely excellent - cannot be faulted. Products arrive on time (next day delivery) and are always well packed.
53 replies
24 months ago
A Great Business
My orders have been handled with great efficiency and I have always received exactly what I ordered in a very short space of time. Their order handling processes are excellent.
53 replies
28 months ago
A great experience
It's been an absolute pleasure to experience my first interaction with this company. They have been extremely helpful and efficient. Their website works like a dream.
128 replies
28 months ago
Not the ideal pharmacy!
This pharmacy has absolutely no regard for the patients who use their services. I have a repeat script for Aidex CGMs. They raised an order for this and I received the order and paid on 20 December. It was impossible to get through to them on the phone as they claimed that all their pharmacists were busy every time I called. I was told to communicate via WhatsApp and I did this. My initial messages were read by them, but I received no response. On 29 December I received a mail saying the order was being despatched that day. Today is 30th December and no sign of the sensors which I need!
0 replies
28 months ago
A useless pharmacy
In response to a mail from CDE Pharmacy that they had my order (on 20 December 2023), I paid the amount reflected in their invoice. I have since emailed, telephoned and WhatsApp'd repeatedly. They claim, when called, that all pharmacists are busy and the WhatsApp connection should be used. My first two messages are shown as read, but I receive no response. My order is for CGM sensors and this is an urgent requirement as my current sensor expires.
129 replies
40 months ago
Diabetes Care that Doesn't
I use a Freestyle Libre sensor supplied by Abbott. When the sensor works, it's absolutely great. Unfortunately, when it doesn't it seems to be impossible to get any assistance at all. The sensor comes to me via CDE Pharmacy. I have sent two mails to Abbott and one to CDE Pharmacy today and have had no response. It's not as if this isn't urgent as I now have to resort to finger *****s while the device I've paid for is unusable.
0 replies
44 months ago
Kudos to City of Cape Town
We had a blocked drain in Camps Bay on Saturday. Our plumbers checked and confirmed that the problem was at the Council drain. I used WhatsApp to communicate the problem to Council. A team was sent out immediately and the drain was unblocked in a very short space of time.
0 replies
47 months ago
The worst company ever!!
Unfortunately you do not have a zero rating above. Giving this company 1 star offends me. I attempted to give one month notice of cancellation of my service on about 20 April. Of course, I now know that it's impossible to get hold of anyone at that company. I reluctantly interacted with their WhatsApp bot - you've no idea how infuriating that interaction was and after some considerable time - and I mean days - I had gotten absolutely nowhere. I eventually got to 'speak' to what purported to be a 'real' person. That exchange also went badly very quickly. I was told emphatically that I had to give one calendar month notice to cancel. I absolutely agreed and explained that there had been nobody available when I tried - in good time - to give notice. The response remained the same. I eventually sent an email with screenshots of my entertaining bot conversation and got a response from Dino Fernandez, who pointed out in his apology mail that 'this mailbox is not manned, so please do not respond'. I then got a second mail saying that my service had been scheduled for cancellation on 1 June. On 1 June, the customary monthly debit went off my account. Surprise, surprise!! In my opinion, these people are either absolute cretins (and I apologise to cretins everywhere for this comparison) or they are seriously a bunch of criminals. I would advise everyone out there to avoid Webafrica like the plague. Use ***eons if you have to, but not them.
0 replies
51 months ago
Unhappy customer
I have received deliveries from Dawn Wing for many months. Sometimes one is inundated with messages prior to delivery. I received a delivery yesterday with no communication at all. I was not available because I was not expecting them and the parcel was left with a friendly neighbor who, fortunately, messaged me to say they had it. NOT ideal Dawn Wing - this should not happen.
0 replies
53 months ago
Dissatisfied Airlink passenger
I travelled on flight 4Z658 from Hoedspruit to Cape Town on Sunday, 28/11. We were checked through to the departure area at Hoedspruit and it took some time for us to be told that there was a 'technical problem' with our plane. In the hours that we waited, very little information was given to us. Some passengers left to return to the places they had stayed - we were not able to do that. Eventually we were told that a replacement plane was being flown in - this never happened. Perhaps it is wrong of me to assume that the delay was Airlink's responsibility and that Airlink was, therefore, responsible for our care while we waited. Apart from getting no information, we were not offered any kind of refreshment during this time. Let's remember that we were contacting people in Cape Town to change our arrangements and cancel our restaurant reservations, etc., without knowing if we would even get back to Cape Town that day. Once on the flight, we were told there would be a service of drinks and wine. The flight attendant reached me in row 17 and I asked for red wine only to be told there was none. When asked why she had announced that there was a wine service and when she discovered there was no wine, I was told that the wine ran out at row 10. This would indicate that supplies are not checked. I was enraged and I believe my anger was justified as all of this indicates that Airlink has no interest in their passenger comfort - it is easier and cheaper to not replenish the wine supply so why worry. I have communicated my concerns to Airlink, received an email asking for my ticket number (which I sent to them and received an auto-acknowledgement of receipt) and then silence.
0 replies
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
5 (45.45454545454545%)