DD
Darren D
Active since Dec 2018
8
Reviews
0
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Reviews
8 reviews3 months ago
Rental Deposit Outstanding for 6 Years – Mafadi Property Management (304 Oak Avenue)
I am lodging a formal complaint against Mafadi Property Management regarding the non-refund of my rental deposit, which has now been outstanding for over six (6) years. I was a tenant at 304 Oak Avenue, which was managed by Mafadi Property Management at the time of my tenancy. I submitted my formal notice to not renew my lease, effective 1 October 2019, in line with my lease agreement. I vacated the property accordingly. Despite this, I have never received my rental deposit. My initial complaint regarding this matter was logged on 27 January 2020, under the review title “4 months with no deposit refunded.” As of today, it has been six years since the termination of my lease, and the issue remains unresolved. I have made numerous attempts to resolve this matter directly with Mafadi Property Management. I contacted their offices and engaged with the individual identifying himself as the manager, Sipho Mtimkulu. During these interactions, I was informed that my emails were allegedly “not received.” This reflects the ongoing problem I have experienced — a lack of accountability, poor communication, and inadequate client service. I am aware that Quorum Property Management later took over management of the building due to poor management by Mafadi Property Management. Many residents have raised similar complaints regarding Mafadi’s service delivery. However, the change in management does not absolve Mafadi of their obligation to refund my deposit. To date: No refund has been made No proof of deposit handling has been provided No deductions or inspection reports have been presented Withholding a rental deposit for six years is unacceptable and contrary to the requirements of the Rental Housing Act, which prescribes strict timeframes for deposit refunds. I am requesting: Immediate confirmation of the status of my rental deposit Proof of where and how it was held Immediate repayment of the full deposit, including any applicable interest If this matter is not resolved urgently, I will continue escalating it through the Rental Housing Tribunal and other appropriate channels. I trust Mafadi Property Management will finally take accountability and resolve this long-outstanding matter.
0 replies
3 months ago
mafadi property management and Quorum property management refusing to refund my deposit for 6 years now
My 1st initial complaint was logged 27 January 2020 with a review title (4months with no deposit refunded) It has now been 6 years with no refund on my deposit. Previous tenant with Mafadi property management at their 304 oak ave building. Sent through my notice that I will not renew my lease agreement at the 1st of October 2019. Till today I have not received my deposit. Apparently quorum property management took over the building because of mafadi poor management of the building. All residents have numerous complaints about mafadi's poor service. I contacted their offices and the so called manager "Sipho Mtimkulu" that has absolutely no client service experience stating that he has not received my email. This is the main issue that I have experienced with them, not taking accountability
0 replies
3 months ago
Deposit not being refunded it has now been 6 years with no response
My 1st initial complaint was logged 27 January 2020 with a review title (4months with no deposit refunded) It has now been 6 years with no refund on my deposit. Previous tenant with Mafadi property management at their 304 oak ave building. Sent through my notice that I will not renew my lease agreement at the 1st of October 2019. Till today I have not received my deposit. Apparently quorum property management took over the building because of mafadi poor management of the building. All residents have numerous complaints about mafadi's poor service. I contacted their offices and the so called manager "Sipho Mtimkulu" that has absolutely no client service experience stating that he has not received my email. This is the main issue that I have experienced with them, not taking accountability...
112 replies
3 months ago
MTN Shesh@ 600 5G Package – Throttled From Day One, Advertised Service Not Delivered
Account: BA148982747 I am lodging a formal complaint against MTN regarding my Shesh@ 600 month-to-month 5G Home Internet package, which I took out in October 2025. The Shesh@ 600 package is advertised as offering 600GB per month for approximately R399, structured as: 300GB at full 5G speeds, and 300GB throttled to approximately 20Mbps in line with MTN’s Fair Usage Policy. This package is marketed as a 5G home internet solution for customers within confirmed 5G coverage areas, which applies to my location. What was expected Each month, the first 300GB should be available at full 5G speeds, with throttling only applying after that allocation is exhausted. What is actually happening I experienced full 5G speeds only during the first two months of service (October and November 2025). From 1 December 2025 onwards, my connection speed has been limited to approximately 20Mbps from the very first day of each billing cycle. This occurs despite the start of a new month and without having used the advertised 300GB full-speed allocation. This clearly indicates that the 300GB full-speed data allocation is not being provisioned correctly or is not being provided at all. Attempts to resolve I have contacted MTN Customer Care on numerous occasions. Unfortunately, these engagements have produced no meaningful resolution. Agents repeatedly state that I have only consumed approximately 200GB mid-month, implying that throttling is expected. However, this explanation does not align with reality, as my connection is already throttled from the beginning of the billing cycle. I am therefore certain that I am not receiving the full 300GB high-speed 5G data as advertised and paid for. Additional context I am within a confirmed MTN 5G coverage area. I previously received full 5G speeds, confirming device compatibility and network capability. I am being billed monthly for a 5G service while receiving a permanently throttled connection. Resolution requested I am requesting the following from MTN: A full investigation into whether the 300GB full-speed 5G allocation is being correctly app**** to my account each month. A clear written explanation for why my line is throttled to approximately 20Mbps from the start of the billing cycle. Appropriate remedial action, which may include speed restoration, account correction, or a billing adjustment/refund for affected months. If this matter is not resolved satisfactorily, I will have no option but to pursue further escalation through regulatory channels. I trust MTN will address this matter urgently and in good faith.
0 replies
7 months ago
Failed Biometrics and still awaiting delivery from MTN
I ordered a 5G router and Sim, package shesh600. Courierit attempted delivery on 2nd September. However the new ***** verification Biometrics authentication failed and they were unable to provide me with my package. I have been calling MTN SP and to my surprise, sales department nor customer care department are unable to assist me. They transfer me in-between sales and customer care. How is it possible that their agents are not trained in this new aspect. The initial email from MTN stipulated that In the event of failed biometrics they will redeliver within 2days and perform a manual verification. Kindly assist me because I am being sent from pillar to post
0 replies
16 months ago
Bad service/no explanation/additional charges
Mweb keeps charging me an additional r50 for returned/unpaid debit order but there is always sufficient funds in my account. I was busy chatting on there APP with one of their agents "Sandiswa" while busy explaining my issue she bluntly rep**** please refer to our terms and conditions and disconnected the chat. This is unacceptable rude and bad customer service.
112 replies
63 months ago
No refund since ,2019 October
Still no refund since October 2019!!!!!
122 replies
76 months ago
4 months and no deposit paid back to me
Previous tenant with Mafadi property management at their 304 oak ave building. Sent through my notice that I will not renew my lease agreement at the 1st of October 2019. Till today I have not received my deposit. Apparently quorum property management took over the building because of mafadi poor management of the building. All residents have numerous complaints about mafadi's poor service. I contacted their offices and the so called manager "Sipho Mtimkulu" that has absolutely no client service experience stating that he has not received my email. This is the main issue that I have experienced with them, not taking accountability.
1283 replies
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1 Star
8 (100%)