FS
Funanani S
Active since Dec 2018
5
Reviews
0
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Reviews
5 reviews11 months ago
Disappointed
I've been requesting assistance with selling the coin purchased from the company. I'm not given the time of day, I've sent countless emails with my request and I stated that I need the funds for schooling fees, it's the only option I have, but Lelanie just reads emails and makes promises she can't keep. I'm so disappointed and in desperate need to sell this coin.
53 replies
69 months ago
Refund
I am very disappointed with the recent service I got from makro, query is still not resolved and it's been over a month now. I ordered online on the 6th of june 2020 , I paid R1063 for the order (MAK2584533) which would take 10-14 days for delivery. After 14 days I track my order only to find that it was cancelled due to no stock , no body even bothered to inform me about it. I then called and requested a refund , was told refund would take 5-7 working days , this was on the 9th of July. A few days later I was only refunded R634. I'm still waiting for my R429 and I've been calling to find out what's going on and I get told that the matter is being escalated every time I call. I need that R429, and this is a huge inconvenience to me, I'm not happy at all.
53 replies
77 months ago
Poor online service
I ordered online on the 7th of December , I check the order status on the 11th and it says the order is confirmed , on the 13th I call the call centre they tell my order has been cancelled, how? I don't know , now I'm being told I have to wait for 5 days for refund. I want the funds to be credited back into my thank u card ASAP because I needed the products I bought by the 18th as they were a birthday gift. I'm really disappointed in your online service
61 replies
89 months ago
Superbalist is a scam
They refuse to refund my money after they failed to deliver goods which I ordered from them
0 replies
89 months ago
No goods received, I want my money back
I ordered goods on the 23rd of November , delivery was suppose to happen on the 29th of November. I never did receive the goods but they claim the goods were delivered to me and that I signed for the goods. When I request a receipt of delivery they keep telling me they still waiting for the courier company , I've been calling them from the 30th of November and I'm not getting any help, I requested a refund and that as well is a hassle . It's been over a month now since I ordered and still I haven't received any feedback from them , the service I've been given is really appalling.
0 replies
Review Distribution
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1 Star
5 (100%)