RK
ROY KEMMIS-BETTY
Active since Jan 2019
12
Reviews
0
Industries
Reviews
12 reviews17 months ago
ABYSMAL SERVICE CHECKERS
Mr Tebben CEO Checkers , suggest that you have a chat to the Ackerman's of Pick 'n Pay . The service levels of certain Checkers staff are beyond abysmal . Witnessed a staff member sneeze into a fridge holding fresh cheese , told by another staff member to go and find the store manager after having inquired as to his whereabouts , a staff member simply sits down at my table ( restaurant ) uninvited and proceeds to communicate loudly on her cell phone . An approach to the official complaint section " X " met with additional incompetence , disinterest , no help , obfuscation and in consequence purchased a product that I had been given the run-around from another opposition retailer . Pick 'n Pay thought they were secured and entitled to customers , apparently as Checkers does . Not so ! Certainly am very unimpressed and will watch their ' progress ' with trepidation . Not going to work unless they ' pull themselves towards themselves quickly ' .
0 replies
18 months ago
HOW CAN I MAKE A DIFFERENCE
' HOW CAN I MAKE A DIFFERENCE ' . You can make a difference by ensuring that you sell products at the price indicated . On numerous occasions I have bought food items , at a reduced price , only to find that the original price levied . This has occurred several times at the Woolworths Gardens Branch . Then dealing with so called " Customer Care " , please ignore the raucous screaming and shouting in the background as you try and navigate very basic details and circumstances with Customer Care Staff who are patently disinterested and I add rude ! Think Pick ' n Pay and maybe Checkers . We do not need to shop at Woolworths , Customer Care similar to a Governmental Department in terms of " assistance " . Unbridled arrogance does make a difference to my shopping pattern !
0 replies
20 months ago
CAPE UNION MART - DISGUSTING SERVICE LEVELS VERY PATRONIZING , NOT SUSTAINED
Messed around by Cape Union Mart ' CUM " . Cavendish and V and A Branches . Tried to get a K- way product repaired ( Cavendish ) , obfuscation , arrogance , disinterest etc , a battle to get co -operation . Then tried to get assistance with a duplicated purchase and more favorable terms , as per the CUM Policy . No such luck , too much effort to access previous documentation on the system , noting that my cell phone number demanded for this particular purpose ! No, it is for unsolicited marketing purposes , not to assist you the customer . V and A ( Chad and Cindy ) the former could not even get a correct cell number recorded , the latter failed to revert as advised and in respect of a product request/ purchase . Too much trouble , no reminders written down if you can only remember when tea , lunch - home times are ! Very ANC Government style . Think Pick 'n Pay , one reason why they are in the current mess is the poor customer service . Then for CUM Customer Care ( not -Customer Care ) Naz , terribly distraught about the poor service , then she fails , to revert or perform as promised , was asked where she could send a Complementary Voucher , hahaha , another wee inaccuracy /lie . Promised to get back to me , just did not say when ! A complete joke . I sense the Staff Training done with same service provider that provides training for the ANC National Government Staff , the time has come to dump CUM and start patronizing Outdoor Warehouse , clearly customer service is not important . Service levels used to be excellent at CUM , oh dear , the general service malaise has finally and fatally struck CUM .
0 replies
30 months ago
DOCTOR H . SAREMBOCK - PRACTICE CAPE TOWN
Not only was this Dentist's admin appalling and unprofessional , 'he ' resorts to bully- boy tactics . Certain of his staff are exceptionally unreliable . ' His ' workmanship , in my case , likewise appalling, necessitating all dental work to be repeated some 6 months later ! It appears that 'he ' is solely focused on revenues ! I suspect that he employs ************ "Collection Agent' purporting to be Attorney's which behaviour is likewise exceptionally questionable and contrary to Statutory Law . Staff both administrative and professional do not stay . Keep well away .
0 replies
31 months ago
UNPROFESSIONAL BEHAVIOUR
This bunch tried to 'muscle and bully ' me into paying an account which had been bungled by my then Dentists, Dr Sarembock . They attempted to attack my character, having no case being and in aggravation being incorrect in their assumptions .'They failed / ignored my correspondence, conveniently and, failed to get proper instructions from their client , at commencement or verify the facts alleged . As a lawyer myself ,I certainly did not condone or indulge any of their unprofessional behavior and they were forced to abandon the matter and ultimately absorb all costs themselves . It would appear that they are well accustomed to these tactics . Disgraceful unprofessional behaviour .The Operational Manager apparently , masquerades as an Attorney ! Interesting !The legal costs are now for their clients / their account . Possibly a lesson to them .
0 replies
35 months ago
REMOVAL OF TAP FACILITY DISCOVERY CARD
I recorded that fact that I could not remove the 'Tap ' facility from my Credit card which is a security risk. I received a response that Discovery staff would contact me . Some week later no one has bothered to contact me as stated . Rather unprofessional and 'normal ' poor service from Banking Industry , again !
0 replies
35 months ago
TAP FACILITY - DANGERS
I am appalled and concerned that Discovery Card permit a tapping facility up to an amount of R 500.00 , without the need for any security procedures . I am told by a Discovery employee that that is what Visa want ! Sure they want it , any theft and ***** earn revenue for both parties I suspect at the Customers expense ( literally ) . I have tried unsuccessfully to stop this facility , am told that I cannot ! I cannot establish from Discovery how many *****ulent transactions will be permitted up to the R 500.00 limit , could be many , that will be charged to the Customers account and then queried ! Rather worrying circumstances . When objecting to this , I received incorrect information , my instructions were not carried out and no employee from Discovery contacted me to advise me of the continuing risk ! But Discovery were very helpful in advising me on how they can assist with closing my a account ! I shall refer this matter to the banking Ombudsman
53 replies
41 months ago
PERMITTED RECKLESS BEHAVIOUR
reckless driving of CY 382290 , 1 December 2022 @ 08h 40 , huge concrete mixing truck , parks on a blind corner encouraging a head on collision with any vehicles turning right into Portland Road . When phoning the company to alert and advise given the ' phone- run- around ' treatment, once they were aware of nature of my complaint . Wonderful for business ! These serious matters that affect publics lives should be dealt with swiftly and effectively ! Wonder if I will ever hear from them regarding this complaint . Probably not !
0 replies
45 months ago
Roy Kemmis - Betty Legal Counsel / Co Sec
We have been using Goodall Power Services for many years prior to the current load shedding for Pres Les ( PTY ) LTD . To date and particularly during excessive load shedding , when required , the Company has always received swift and helpful service from Goodall . Our generator has given problems which could have been catastrophic for the Company but this was addressed by Goodall . I have no issues in recommending Goodall and particularly its Managing Director who has been most helpful along with his staff .
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
10 (83.33333333333333%)