SD
Sanmarie V
Active since Jan 2019
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
ROMANO you are a STAR
Romano is getting ALL 5 STARS We had trouble with system not working for a few days and after a few calls to the call centre and technicians to be send out to us ....ROMANO SAVED THE DAY !!! He can get an increase and part of the technicians pay. He guided me (super friendly and patiently) through a lot of buttons and lights flickering till we finally saw the LIGHT. Thank you ROMANO 16 March 2026
53 replies
14 months ago
ABSA HOME INSURANCE
My house registered on 18 Dec but unfortunately all electricity cables and some taps and water pipes were ****** somewhere between Xmas and new year. Damages discovered and case reported to SAPS and ABSA Insurance on 3 Jan. I had to immediately pay someone to stay in the house and fix the locks on doors and safety gates to prevent further damages and safety. After several phone calls to the call centre and several STILL unanswered emails an assessor only visited the premises on 30 Jan.... an month later. After more emails and phone calls in Feb, I still did not receive ANY communication (call or email) from Absa regarding this matter. I requested to talk to a supervisor and was given a phone number of Lee Ann 011 5018952.... the number goes straight to Call Ended. The house is without water and electricity for more than a month and everything is at a stand still .... renovations can not be finalized, alarm system cannot be installed, more damages occured to ceilings with pipes leaking and my notice period is running out and I have to move soon. This is a very frustrating situation as you are totally unable to talk to somebody and get answers because every time it is another person at the call centre without answers. For the past several days via phone the only answer I got was - "still waiting for report". For more than a month I am also STILL WAITING to receive a call or an email with proper info with regard to this matter.
159 replies
84 months ago
Nedbank insurance claim frustration
On 13 Feb in Bloemfontein our whole premises were flooded after heavy rain. We reported the claim but after 2 months we received no communication and i folliwed up - only to hear that our claim have been rejected due to "damage caused over a period of time & gradual deterioration ". It has been another month afer i submiited a complaint. To call the call centre is very frustrating and unsucsessfu so i send 3 emails during the passed month without any reaction as well.
56 replies
88 months ago
Absa payment pebble
Since beginning 2019 I had trouble with my payment pebble card machine. On reporting problem to absa I was informed that the machine was discontinued. This is really bad service to just discontinue a product without prior notice. I brought it cash and now i can throw it away.
210 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)