Active since Jan 2019
I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but submit this letter of complaint hoping for a fast and adequate resolution. I've been waiting for my package for 5 days now no one is communicating with me on what's really happening with my order! I hope you agree with me that this is not acceptable under any circumstances. I trust that you will deal with this issue in a top urgent fashion. I also trust that you will take the necessary precautions to prevent such incidents in the future.
I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but submit this letter of complaint hoping for a fast and adequate resolution. I booked in my watch for repairs on 01/08/2019 and i haven't received any feedback regarding the status of the watch. i was promised that someone would call instead i have to constantly call to follow up, I'm not given a straight answer on whats going on with my watch. I hope you agree with me that this is not acceptable under any circumstances. I trust that you will deal with this issue in a top urgent fashion. I also trust that you will take the necessary precautions to prevent such incidents in the future.
I'm still waiting for an update regarding my claim, I've sent multiple emails to Nontobeko Nxasane still haven't heard anything from her even today. I'm extremely disappointed!