KM
Kgololosego M
Active since Jan 2019
4
Reviews
0
Industries
Reviews
4 reviews26 months ago
Keneiloe Papo helped me, I was updating my cover
Keneiloe Papo helped me, I was updating my cover. she was friendly and reviewed my cover as a whole, made few suggestions to ensure I’m fully covered.
56 replies
74 months ago
Account Fraudulently opened in my name
I have sent CELL C a query on Facebook that an account has been fraudulently opened with my name and this was affecting my credit score. I asked them to send me a letter confirming that I do not owe them the money. Palesa Nhlapo, one of their friendly agent, called me to find more details on the issue, and did follow up with their legal department. Within few days she sent me the letter confirming that I do not owe them the money and the account was fraudulently opened in my name.
105 replies
82 months ago
Fraudulent account opened with my name
I received a call from DueSouth attorneys saying that I owe DueSouth R15 000, I told them that I do no have an account with them. Then they subsequently requested me to send an affidavit, certified copy of ID and 5 of my signatures so that they can send it to TFG forensic department for further investigation. I submitted all the requested document within the stipulated time. After few weeks I received another email requesting me to submit the Affidavit and Case number from SAPS, I went to my nearest SAPS branch and explained to them everything, they told me that I cannot open a case or Incident report because I do not have the crime scene and the actual complainant is DueSouth and they were supposed to open the case. As a confused as I was, with trying to find conclusion with this matter, I contacted Forensic depatment of TFG while I was still at the police station and told her same thing that the police said to me and I gave the police officer the phone to explain further. After few discussion with them, it was concluded that they will work with my affidavit, 5 signatures and copy of my ID. I am not happy because, this issues has been delaying for a while and they are even sending me smses giving me deadlines that I have to submit case number, if I don't within the stipulated deadline, the case will not be closed. Obvious as an individual, the first thing that comes in your mind is how this will damage my credit record.
0 replies
88 months ago
Billed while I do not have a contract with them
Cell C have been billing since August 2018 and I have been reversing the debit orders because I do not have a contract with them, when their agent contacted me, they told me that I was billed because their system says I have a contract with them and it could possibly be fraud, the only way to close the issue is to go to the nearest branch and submit my proof of residence, Certified copy of ID and affidavit. I submitted all the documents on the 6th of November 2018, even today (16 January 2016) I get billed monthly , Sometimes I get billed more than once every month, which doesn't make sense to me.
105 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)