AM
Akani M
Active since Jan 2019
3
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3 reviews24 months ago
REF: 2024-2647499
I would like to know how far my ***** case is, I've tried calling which is honestly pointless as the call goes unanswered. i have my car unpaid and this will negatively affect my credit score which at this point FNB seems to careless about. I would also like a detailed explanation of what exactly took place and what preventative measures FNB has put in place to prevent this from happening again. At this point Im assuming a data breach took place as this is the only thing that adds up.
53 replies
49 months ago
Online Chat
Well here I am on the Rosebank website wanting to see how much they charge for a particular course that I am interested in taking and I come across bit of complicated fee structure so I think to myself let me use the online service which for most companies is the one of the most efficient ways of communicating but guess what? Actually have a look at the conversation yourself. Maurietta joined the conversation Hi Maurietta, I trust you well I just wanted to know how much the fees are for Business management certificate online 14:56 fees on the website are a bit complex 14:57 M Maurietta Please send an email to distance@rosebankcollege.co.za or tvundla@rosebankcollege.co.za for detailed information. 14:57 M Maurietta Thank you for contacting IIE Rosebank College, I hope we have answered all your queries. I am closing this chat as resolved. If you would like to chat to us again, please select from the following self-service menu. What would you like to do? I want course information: https://www.rosebankcollege.co.za/qualifications/AllQualificationTypes/AllDeliveryModes/AllCampuses I want to see FAQs I want to apply: https://www.rosebankcollege.co.za/application/ I want to register: https://www.rosebankcollege.co.za/application/ I want to make a payment: Absa Bank 4052265438 I am a current student at Rosebank College: https://selfservice.rosebankcollege.co.za/Pages/default.aspx or contact your campus Chat to an Agent 14:58 Conversation is solved Conversation is closed ------------------- So tell me is this the kind of service Rosebank college gives to people? that simply and obviously means that if I register and become a part of the college I will have this kind of treatment.... Customer care firstly needs to ensure the customer is satisficed with the service they have received before closing the chat or was Maurietta trained to not explain why I am supposed to mail Rosebank when information can be given over the chat? what is the use of the chat if customer care consultants speak to promising client as rubbish? Remember how an employee behaves is the face of the company. Teach your employees correctly, don't need a response from you cause Maurietta's behavior spoke the loudest.
132 replies
88 months ago
Dr olele at Dr uben pillay rooms
Dr uben pillay is one of the GP that we have on our medical aid. Today I took my son as always to my GP as he had some ****le looking thing on he's arm that looked like a ring worm and we were assisted by Dr olele which is what the receptionist told me was her name, this doctor was so rude towards us she couldn't explain what my son had developed on he's arm she didn't even care to explain any medication to me. When I asked her what my son had on he's arm she just said she doesn't know and just gave us a prescription that she never explained until I asked what it was and she simply looked at me as though I was being irrational about my question. She even wrote the wrong thing on a sick note I have to take to work and was beyond upset to rectify the information. I am greatly disappointed about the service I experienced at Dr uben pillays rooms in Midrand.
0 replies
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