Active since Jan 2019
Well rated service and assistance 839557tebogom
I had the most ridiculous experience with SMD Technologies, they had a stand at Comic Con SA 2024, I bought an item that did not have everything stated on the box. When I requested a refund/exchange I was told I need to go to their premises with the product if I want a refund. I explained that that does not make any sense as this is a fault of theirs, not mine. I was transferred to someone who thought I was a complete idiot and told me they can give me a refund but what I need to do for them first is destroy the product, send them pictures of the destroyed product and only then will they refund me. I have never dealt with this before in my life when dealing with refunds and exchanges. Absolutely ridiculous.
Dave is exceptional and trustworthy - if you’re looking to sell your drone, this is the right place to go to. The process was managed smoothly and I would highly recommend Dave and his team!
They are absolutely useless and have at this point ****** my money where I’ve been paying consistently for 2 years straight. There is a pending unprocessed claim from 2021, it is now 2023. Because of that claim, I have not been able to claim anything within the last 2 years. They are now badgering me and harassing me to pay my debit order when they can’t even REMOVE a claim from 2021. Do NOT take out insurance with them. They’re *****s and NOBODY from management has bothered to get back to me. I contacted their sales manager Ronald Govender directly, he has NO interest to escalate it or get back to me directly.
Do NOT use this company. They are extremely incompetent. My toilet has been leaking, 2 useless guys came through to have a look at the leak, firstly the guy tells me he can’t do anything because he can’t see the leak - why are you a part of a plumbing company then? Secondly, I paid to replace my ENTIRE toilet and it is still leaking, when I contact the guy who did the work he simply says to me “I’ll come but you have to pay another call out fee because the job was done over 7 days ago” what absolute utter NONSENSE. He then advised, from a video of the leak I sent him that the leak is now coming from the tap. He still has not come out to rectify the issue. They are absolutely useless.
Do NOT use Elite Plumbers - they are absolutely incompetent. They sent a plumber to come and fix my toilets - the only thing he did was replace 2 pipes and my toilet is still leaking and they have refused to assist me further. They are extremely incompetent and seriously lack on customer service. I had to get a completely different plumbing company to assist me.
Do NOT use Elite Plumbers - they are absolutely incompetent. They sent a plumber to come and fix my toilets - the only thing he did was replace 2 pipes and my toilet is still leaking and they have refused to assist me further. They are extremely incompetent and seriously lack on customer service. I had to get a completely different plumbing company to assist me.
Rutendo Adelaide assisted me with my query swiftly and everything was sorted out within minutes! Impressed with her service.
The customer support from the team is excellent, they reply timeously and ensure that queries are dealt with.
I would like to write a review about Oneplan Insurance regarding Eugene, he has been quite helpful and has speedily assisted me with resolving my query. I would highly recommend him to assist with claim queries.
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