A 24/7 Electrical & Plumbing
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
A 24/7 Electrical & Plumbing has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked A 24/7 Electrical & Plumbing across 61 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I contacted A247 for a blocked drain. As I used them before and their service was good, I opted to use them again and to trust them. When they were finished, the plumber opened the tap to show me the trickle of water that could not fill the basin. Later, when I filled the basin, it took 2 hours to drain. The plumber (Shaun) was phoned and his response was: " He will sort it out WHEN HE IS IN THE AREA", and that was 2 days ago. I did not withhold his payment until I was in the area of my banking app - But that is precisely what the response of this company. Strange, businesses work so hard to keep their doors open - but this company will not fix a problem for which they have been paid. The cherry on the cake was when I phoned the offices, Chantell) said that the owner would give me a call. This morning, they could not be bothered to answer the phone. And when I spoke to Shaun again, he responded that the owner would never phone a client back in the event of a problem. So, they do not just provide poor service, but also make a habit of dodging calls and being dishonest with their clients. Definitely not the same service that I received in the past.
1 reviews | Active since Jan 2020
I contacted A247 for a blocked drain. As I used them before and their service was good, I opted to use them again and to trust them. When they were finished, the plumber opened the tap to show me the trickle of water that could not fill the basin. Later, when I filled the basin, it took 2 hours to drain. The plumber (Shaun) was phoned and his response was: " He will sort it out WHEN HE IS IN THE AREA", and that was 2 days ago. I did not withhold his payment until I was in the area of my banking app - But that is precisely what the response of this company. Strange, businesses work so hard to keep their doors open - but this company will not fix a problem for which they have been paid. The cherry on the cake was when I phoned the offices, Chantell) said that the owner would give me a call. This morning, they could not be bothered to answer the phone. And when I spoke to Shaun again, he responded that the owner would never phone a client back in the event of a problem. So, they do not just provide poor service, but also make a habit of dodging calls and being dishonest with their clients. Definitely not the same service that I received in the past.
1 reviews | Active since Jan 2020
ON 25/08/2025 I CALLED A247 AND WAS TOLD NO CALL OUT FEE TO SEND SOME TO CHECK MY ELECTRICAL FAULTS AND REQUIREMENTS FOR QUOTE TO BE SENT. MICHAEL CAME OUT AND CHECKED THE ELECTRICAL FAULT I HAD AND WHAT ADDITIONAL ELECTRICAL WORK I NEEDED. HE THAN INSISTED I PAY R685.00 WHICH I DID RELUCTANTLY. HE NEVER SENT ME ANY QUAOTE AND NEVER CONTACTED ME AGAIN. TAX INVOICE NUMBER 45081. MICHEAL'S MOBILE 083-530-1888
1 reviews | Active since Jan 2020
ON 25/08/2025 I CALLED A247 AND WAS TOLD NO CALL OUT FEE TO SEND SOME TO CHECK MY ELECTRICAL FAULTS AND REQUIREMENTS FOR QUOTE TO BE SENT. MICHAEL CAME OUT AND CHECKED THE ELECTRICAL FAULT I HAD AND WHAT ADDITIONAL ELECTRICAL WORK I NEEDED. HE THAN INSISTED I PAY R685.00 WHICH I DID RELUCTANTLY. HE NEVER SENT ME ANY QUAOTE AND NEVER CONTACTED ME AGAIN. TAX INVOICE NUMBER 45081. MICHEAL'S MOBILE 083-530-1888
1 reviews | Active since Jan 2020
We used A24/7 a few weeks ago for a CoC as a requirement before selling my place. When they arrived they a did a very brief inspection and informed me they cant issue a certificate because of multiple (2-3 wires) on a few breakers in the DB. Their quote to fix this apparent flaw was just ridiculous and because of this I declined. I paid the call out and inspection fee (R1075). The reason provided did not make sense to me because none of the wiring changed since I bought the place and I received a CoC on purchase of the place. I did my own research and found that according to SANS10142-1 (Low Voltage Installations) the terminal breaker can have up to 3 wires if the breaker is sized correctly. I passed on the electrical specification to A24/7 and asked to either issue the CoC or give my money back. They ignored my request and multiple attempts to get a hold of them. We finally reported them to the electrical ombudsman and only after this received our money back. I did receive the CoC from another company, everything was in order Avoid A24/7, they are dishonest and waste your time and money.
1 reviews | Active since Jan 2020
We used A24/7 a few weeks ago for a CoC as a requirement before selling my place. When they arrived they a did a very brief inspection and informed me they cant issue a certificate because of multiple (2-3 wires) on a few breakers in the DB. Their quote to fix this apparent flaw was just ridiculous and because of this I declined. I paid the call out and inspection fee (R1075). The reason provided did not make sense to me because none of the wiring changed since I bought the place and I received a CoC on purchase of the place. I did my own research and found that according to SANS10142-1 (Low Voltage Installations) the terminal breaker can have up to 3 wires if the breaker is sized correctly. I passed on the electrical specification to A24/7 and asked to either issue the CoC or give my money back. They ignored my request and multiple attempts to get a hold of them. We finally reported them to the electrical ombudsman and only after this received our money back. I did receive the CoC from another company, everything was in order Avoid A24/7, they are dishonest and waste your time and money.
1 reviews | Active since Jan 2020
Leak under bathroom tap, called A247, send out 2 plumbers, they assessed, went and got parts and "fixed", paid 2225.25. Same day the leak was still there, supposed to come out first thing next day, arrived after 2pm, assessed and said leak is in the wall, all parts and labor was for nothing , now quoted 2915, to fix the same leak that they were called out to fix originally.
1 reviews | Active since Jan 2020
Leak under bathroom tap, called A247, send out 2 plumbers, they assessed, went and got parts and "fixed", paid 2225.25. Same day the leak was still there, supposed to come out first thing next day, arrived after 2pm, assessed and said leak is in the wall, all parts and labor was for nothing , now quoted 2915, to fix the same leak that they were called out to fix originally.
1 reviews | Active since Jan 2020
I am absolutely disgusted with this business and how they treat their customers. They were quick to be onsite, however when the problem still persisted and I reported it they refused to come back to resolve the issue. They ignored my calls, sent terrible voice notes and clearly don't know how to conduct business. When I called from another number they answered that call and then spoke over me and raised her voice, absolutely disgusting. They also completely sealed/glued the pipe from the dishwasher on the wall and onto the dishwasher and can not remove the pipe!!! Avoid using this company!!!! He also completely
1 reviews | Active since Jan 2020
I am absolutely disgusted with this business and how they treat their customers. They were quick to be onsite, however when the problem still persisted and I reported it they refused to come back to resolve the issue. They ignored my calls, sent terrible voice notes and clearly don't know how to conduct business. When I called from another number they answered that call and then spoke over me and raised her voice, absolutely disgusting. They also completely sealed/glued the pipe from the dishwasher on the wall and onto the dishwasher and can not remove the pipe!!! Avoid using this company!!!! He also completely
1 reviews | Active since Jan 2020
I do not recommend this company to anyone, unprofessional, rude and useless non to say the less. We called them on the 24th of December as the valve in our shower stripped. He pitched up after sometime with an attitude, he charged us R350 call out no problem that is fair. He then came in strip our entire tap in the shower telling us he can't fix it people put all these fancy taps in the house 25 years ago and there is no parts we asked him to check the hot water tap in the kitchen just to replace the valve the tap was working just a bit of a drip but before it also strips to replace, he then stripped the whole tap and said there is no parts for the tap charged us R780 for what he did and left saying he will come back and he never did. You phone the office the woman there also rude keeps saying he will phone us back that was last week Friday we are now on Monday and no phone call or response. I would not recommend this company to my worst enemy pathetic non to say the least!!!! We now don't have a shower nor do we have hot water in the kitchen and saying for him to fix the valve he has to break the tiles for another R15k
1 reviews | Active since Jan 2020
I do not recommend this company to anyone, unprofessional, rude and useless non to say the less. We called them on the 24th of December as the valve in our shower stripped. He pitched up after sometime with an attitude, he charged us R350 call out no problem that is fair. He then came in strip our entire tap in the shower telling us he can't fix it people put all these fancy taps in the house 25 years ago and there is no parts we asked him to check the hot water tap in the kitchen just to replace the valve the tap was working just a bit of a drip but before it also strips to replace, he then stripped the whole tap and said there is no parts for the tap charged us R780 for what he did and left saying he will come back and he never did. You phone the office the woman there also rude keeps saying he will phone us back that was last week Friday we are now on Monday and no phone call or response. I would not recommend this company to my worst enemy pathetic non to say the least!!!! We now don't have a shower nor do we have hot water in the kitchen and saying for him to fix the valve he has to break the tiles for another R15k
1 reviews | Active since Jan 2020
Absolutely shocking workmanship and service. I do not recommend anyone use this company unless you have lots of time and money to waste. Also don't bother trying to get them to fix their horrific workmanship, you will simply be ignored.
1 reviews | Active since Jan 2020
Absolutely shocking workmanship and service. I do not recommend anyone use this company unless you have lots of time and money to waste. Also don't bother trying to get them to fix their horrific workmanship, you will simply be ignored.
1 reviews | Active since Jan 2020
Contact them to install a dishwasher. Sent someone to do so. Installed the dishwasher and sold me a "new" inlet pipe for R1125.00. Told me it was working insisted I pay before he leaves... and was gone. I loaded the dishwasher, switched it on and it came up with an E2 error. Phoned him immediately, said he was coming back... one hour later, still waiting. So I told him not to bother. Phoned someone else, they said the "new" inlet pipe was actually an old one that was not working. Asked A 24/7 to refund me for the pipe. I was told I was being dishonest because I told them not to come back...
1 reviews | Active since Jan 2020
Contact them to install a dishwasher. Sent someone to do so. Installed the dishwasher and sold me a "new" inlet pipe for R1125.00. Told me it was working insisted I pay before he leaves... and was gone. I loaded the dishwasher, switched it on and it came up with an E2 error. Phoned him immediately, said he was coming back... one hour later, still waiting. So I told him not to bother. Phoned someone else, they said the "new" inlet pipe was actually an old one that was not working. Asked A 24/7 to refund me for the pipe. I was told I was being dishonest because I told them not to come back...
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