DS
David S
Active since Jan 2019
33
Reviews
0
Industries
Reviews
33 reviews1 month ago
Terrible this time around - double booked and no refund!
This past and latest interaction with Booking.com has been nothing short of terrible. On Wednesday 11th March I booked at a place close to Edenvale for Friday the 13th. The host called on the Thursday 12th and advised me to cancel, which I did, because there was no water and advised against coming (Morning Hill - very decent of him). I then immediately booked alternative accommodation - Tropical Skyrise Views as the alternative. On arrival on the next day, Friday, after a 3 hour journey, we were advised that the place was already occupied (double booked) and that Booking.com should not have it on their books as they had no mandate. This was extremely frustrating and irritating as we now needed to find alternative accommodation again, at very short notice, which thankfully I did. I was advised by the host to cancel the booking and then contact Booking.com for a refund. Cancel it I did, refund I have not got! Neither has Booking.com communicated with me, even after several attempts by myself to contact them via their, so-called, contact service, the latter of which is terrible too. Terrible service by Bookin.com!
0 replies
1 month ago
Lack of response - FNB Brokers
As FNB Brokers (Insurance) is part of FNB this is aimed at them. For some reason or they do not reply to emails even though they are the ones that initiated the dialogue. I am trying to alter a motor insurance policy (which changes I thought that they had actioned same a long time ago, at my request, but hadn't, obviously). To that effect I rep**** to their email of mid last week, the automated reply promised a response with 24-48 hours of which, obviously, I have not received. Another email to them elicited the same automated response, so we will see how long they actually take - I am not holding my breath.
53 replies
3 months ago
Ridiculous all round!
I finally received my new, wireless (sim card) device after 2 and a half months and attempts at delivery to the wrong address at least 6 times. However: 1. The battery for the device is swollen, dangerous and unusable as a result 2. Trying to get hold of Telkom to report this issue nd to get ir resolved is a nightmare. 3. After 4 attempts (the called back 2 times and dropped the call as soon as they transferred me to the 'correct' person. 4. I called twice. The first time the woman on the Telkom side was rude, uninterested in my problem and then proceeded to fob me off; whereas the second was to a young man who was polite and 'helpful'. The only problem being he couldn't help as everyone had gone home and he did not have the information / authority needed in order to be able to assist properly. In summation - Ridiculous all round!
0 replies
3 months ago
Absolute clowns!
Clowns of note! I have told Telkom that they keep on sending my package to the wrong address! It is now the 6th!!!!! time they are sending it to the incorrect address even though I have been telling them the correct one for the past 3 months! How on earth can they send one half to the correct address (after it was initially deliver incorrectly) and yet the other half not?! Imbeciles as far as I am concerned.
0 replies
3 months ago
Skynet? Clowns of note!
What a bunch of clowns!! They are now delivering my package to the incorrect address for the 6th time!!!!! This after telling them and those other idiots, Telkom, what the correct address is for nearly 3 months now.
0 replies
3 months ago
Absolutely pathetic
Really quite pathetic service. Delivered my Telkom packages to the wrong address at least three times even after being given the correct address. Finally, after being in Skynet's possession for three weeks I received one of the two packages at the correct address. The other package ended up in the Eastern Cape, as opposed to the Western Cape and, even after having been given the correct address - AGAIN - it was returned to Telkom without anyone trying to contact me further regarding its delivery. I still have not received my package, more than a month after they took delivery of it for onward delivery to myself.
0 replies
3 months ago
Extremely frustrating
1. Changed address and requested a line move in first week November 2025 2. This resulted in the need for a new, non-fixed, device and sim card. 3. Order completed and sent to courier - Skynet - on 6th December 2025 - one month later. 4. Delivered to wrong, old address. 5. Delivered to wrong address THREE times even after being told correct address. 6. Sim card arrived at correct address mid December 2025 - NO DEVICE. 7. Device apparently sent to Eastern Cape and then back to Telkom, 15th December, even though correct address given - AGAIN. 8. Telkom activated my account even though the device was NOT received. 9. No feedback from Telkom that the device had been returned to them. 10. Telkom was called today to try and find out the problem - what an incredibly frustrating experience. 11. 5 different calls, 3 different agents and one and half hours later my issue was finally elevated to the sales delivery team, BUT it still required them to be told of the new address (given previously at least three times) for the correct address to be entered. 12. Time will tell if they have eventually got their act together.
0 replies
3 months ago
Poor service
I am still awaiting my phone which was ordered very nearly to TWO months ago. It was delivered to the wrong address 3 times! ….. and even after having given them the correct address twice I have only received the SIM card at the correct address. The device is nowhere to be seen!
0 replies
4 months ago
Inefficient delivery
I ordered a new landline to replace my existing landline as: 1. The old copper line was being made redundant, and 2. I moved (changed address from Rustenburg to Western Cape). This was early November and I still have not received it, nearly two months later. It was sent to the old, wrong address in Rustenburg THREE times, even after I called both Telkom and the courier company, Skynet (on several occasions, and the courier himself even called me) that it was being delivered to the incorrect address. It was finally delivered to the correct address last Friday (19th Dec 2025) but as I was not able to take possession personally it was not handed over and we were informed it would be delivered today (Tuesday 23rd December 2025). I have now received a call from Skynet querying the address; them stating that it appears to be in the Eastern Cape - EVEN THOUGH it had previously been sent to the correct address, but was just not handed over.
0 replies
4 months ago
Highly inefficient delivery
I ordered a new landline to replace my existing landline as: 1. The old copper line was being made redundant, and 2. I moved (changed address from Rustenburg to Western Cape). This was early November and I still have not received it, nearly two months later. It was sent to the old, wrong address in Rustenburg THREE times, even after I called both Telkom and the courier company (on several occasions, and the courier himself even called me) that it was being delivered to the incorrect address. It was finally delivered to the correct address last Friday (19th Dec 2025) but as I was not able to take possession personally it was not handed over and we were informed it would be delivered today (Tuesday 23rd December 2025). I have now received a call from the courier company querying the address; them stating that it appears to be in the Eastern Cape - EVEN THOUGH it had previously been sent to the correct address, but was just not handed over.
0 replies
Review Distribution
5 Star
9 (27.272727272727273%)
4 Star
0 (0%)
3 Star
1 (3.0303030303030303%)
2 Star
0 (0%)
1 Star
23 (69.6969696969697%)