Active since Feb 2019
I have never come across a entire group of security officers that know NOTHING about what any of them need to actually know inorder to be a sufficient security officer. None of them can even speak English which is a business language. I cant even enter the company that is being secured by them due to the fact they are all ****** and as I said before can hardly even speak a word of English. How do you employ someone that cannot even spell their own name in English? Then that makes me think about the person that does the interviews for new Red alert employees how Uneducated must that person be? You need to send your employees to school. Pathetic!!! Red Alert = ****** 101%
NEVER use Burger King Greenstone here's why. Get to Burger King Greenstone drive through we then get asked what we would like to order. We ask for 2 x soft serve with a flake. We then wait 15 minutes to get to the 1st window (only 1 car ahead of us). The man then asks us for the second time what we actually want (why did we ask for 2 x soft serve ice-creams the 1st time?) So we order AGAIN. we then wait another 15 to 20 minutes before getting to the collection window. We then sat and watched a very unskilled employee spoil 2 x soft serve ice creams and throw them away and then she tries to give us her 3rd spoil but we refused because when getting our ice creams yesterday (we were at the same place yesterday and 2 days before that) they were perfect. We asked to speak to a manager and no one at this store speaks English (A BUSINESS LANGUAGE). We explain what the problem is and all the manager says is that on the previous days the people weren't following policy. WHAT DOES THAT MEAN. We had no complaints before today but all of a sudden no one speaks English, we wait 30 minutes and the service was pathetic. Rather waste petrol and go somewhere else.
I have recently been handed over to Ver-tex solutions by Capfin for not being able to pay for a loan that I had taken in 2021. I had a consultant from Ver-tex call me 21/06/2022 in order to make a payment arrangement to pay off the loan amount and after coming to a agreement I was advised that I would be getting all the necessary information sent to me via email and I can start making payments as from the 28th July 2022. As soon as I got off the phone I sat and waited and checked my email over and over again. It is now the 22 June 2022 and I have still not received a single bit of information from the consultant that contacted me. This is absolutely unacceptable. 1st the people from Capfin barely tried to contact me. It's like they seem scared to speak to people that owe them money and now the people from this company can't seem to assist at all. 1st call that came from this company was to my girlfriend and not even me! HOW AM I SUPPOSED TO PAY IF I DON'T HAVE ANY BANKING INFO AS REQUESTED?
I called discovery Bank a very long time ago In order to cancel my bank account with them as I could not afford the monthly charges for the account. I was told by the consultant that the account wouldnt be canceled immediately and that someone from the bank would call me to cancel this. Since then which was about 5 months ago I still have not received a phone call to get the account canceled but received a email stating that the account won't be closed with NO apparent reason... Still haven't received a call regarding this cancelation and I won't be liable for the rediculous monthly charges. I want this account closed that's all!
Ive been paying and paying and paying off a loan over the past i dont even know how many years but after having issues regarding the dedit day, a consultant and i came to a agreement that my debit gets made on the 25th of EVERY MONTH. Now... in Dec 2020 someone at ABSA has now changed the debit day from the 25th to the 26th of every month. (Which i did not even agree too or even get a notification regarding it). Come the 25th of Jan 2021. No bedit order was done. I then contacted the Loan department to find out as to what is going on as in 2019 i made the agreement for the debit to be done on the 25th of EVERY month... not the 24th or thr 26th but thr 25th. I was told that it was changed to the 26th. WHICH I NEVER AGREED TO OR KNEW ABOUT. Whoever changed the debit or date ot authorised for the date to be changed can now pay for my missed payment for Jan 2021 because on thr 26th i got a wonderful message stating the following "Absa:, you will be receiving a message from your Absa Personal Loan team shortly. Auth FSP...." and then "Absa: , we tried to contact you earlier today, but you did not respond. Our records indicate that we have not received the payment due on your Absa Personal Loan. Please pay a minimum of R***.06 asap If you are unable to pay the full required amount or have been impacted by COVID-19, please contact us or call us on 0113547101. Auth FSP..." when i called the number i got a Voice Message explaining what the office hours are and to contact during the week. After ABSA sends these text messages on a Saturday! I look forward to finding out WHO at ABSA bank authorised for my debit date to be changed because they will be a few Rands short this month. After doing my banking with ABSA for over 25 years... i CANNOT WAIT TO CLOSE MY ACCOUNT. CUTT MY TIES AND CARDS UP AND BURN THEM!
So I've finally won something and so far Ive been to 2 different stores and all i got was.... Sorry we don't have any stock! So whats the point of getting something for free when at the end of the day it costs more just driving to checkers liquor to be told... Better luck next time?
After being left alone by ABSA bank and my debits being taken on dates agreed to... i now get a message in the beginning of the month that reads "Absa: DARRYN JARRARD.SMALL, we would like to offer you the benefits of a flexible debit order on your Absa Personal Loan Account. Please indicate which date you would like us to debit your account for your December instalment. Reply 1 - 13 Dec '19, Reply 2 - 20 Dec '19, Reply 3 - to speak to an agent now at no cost to you. This offer is subject to T&Cs. N****." I then contact the Personal loan Department to schedule an actual date there will be money in the bank and the woman explains to me that ABSA arent going to debit on the days advised on the message... the debit will be done on the the agreed date the 25th OF EVERY MONTH. Then...... I get a message this morning reading the following "Absa: SAVE1911, 12/12/19, Debit order, RENEWTONS /10168386930001 R650.00 reminder please fund your account today. Help 0860008600; S." this is now my Credit Card Debit! WHY IS THIS BEING DEBITED NOW? NOW I HAVE TO SUFFER AGAIN BECAUSE OF ABSA's USELESS WORK PROCEDURES AND EMPLOYEES. THIS IS PROBABLY THE 5TH TIME (AFTER SPEAKING TO ABSA EMPLOYEES) ABSA HAVE MADE A ERROR IN BANKING WHEN YOURE SUPPOSED TO BE PROVIDING A SENSIBLE BANKING SYSTEM. So.... now when the 25th comes and the debits go off... Unfair BANK CHARGES AND HOW MUCH IS ABSA GOING TO PAY FOR THEIR OWN ERROR??? MY ANSWER... AS USUAL... NOTHING! I CANNOT WAIT TO LEAVE ABSA BANK.
After coming to a verbal agreement fot my loan to be debited in the 25th of EVERY MONTH, ABSA dont do what they agree too. Now at the end of this month i will be double debited however, this was not my error. Even trying to explain this to a consultant is pointless because all they're doing is reading to you over the phone whatever script is infront of them! I have been banking with ABSA for my entire life and now this happens and it really makes a person think twice!
The service received at the Capitec in Boksburg was terrible. Tried to re activate our bank account. We get told we need a proof of residence so we go back home to get a written letter with additional information to ensure we have all the required info. We went back the sencond time and we're given a seperate letter and then we were told we needed to get this letter signed by the owner of the house. (Why wasnt this told to us the 1st time round?) Then getting back into the car to get the document signed. When we returned the 3rd time we got told "The system is offline" and were told to sit. While sitting and waiting they continue to call out clients ticket numbers and a client walked in and a ticket gets given to the gentelman. This service is atrocious. All we needed was to reopen a bank account. It now feels like in going to have to take a loan just to cover my petrol cost for re opening this bank acccount. It seems that not all your consultants even know what the purpose of their job actually is. Pathetic!
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