RA
Red Alert Service Solutions
Claimed Business
RA
Red Alert Service Solutions
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Red Alert Service Solutions
Red Alert Service Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Red Alert Service Solutions across 25 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSC
Samantha C
1 reviews | Active since Jan 2020
17 Oct 2025, 11:48
Poor Service - Red Alert East London
Call Centre staff not adequately trained on procedures for after hours emergencies. Referred to incorrect people, sent from pillar to post left waiting for contact details of people who are supposed to be contacted top assist and Management don't respond to requests to return calls. Definitely looking for other security companies to assist us going forward.
Helpful (0)
|Replies (0)SC
Samantha C
1 reviews | Active since Jan 2020
17 Oct 2025, 11:48
Poor Service - Red Alert East London
Call Centre staff not adequately trained on procedures for after hours emergencies. Referred to incorrect people, sent from pillar to post left waiting for contact details of people who are supposed to be contacted top assist and Management don't respond to requests to return calls. Definitely looking for other security companies to assist us going forward.
0
Replies (0)LK
Lazola K
1 reviews | Active since Jan 2020
9 Sept 2025, 14:47
Red Alert Refund delay.
We cancelled our alarm services in February 2014. They have debiting our account since then although we had canceled all of our services. We are struggling to get our refund of plus R38k. They keep on telling us that they sent to management but its not coming forth
Helpful (0)
|Replies (0)LK
Lazola K
1 reviews | Active since Jan 2020
9 Sept 2025, 14:47
Red Alert Refund delay.
We cancelled our alarm services in February 2014. They have debiting our account since then although we had canceled all of our services. We are struggling to get our refund of plus R38k. They keep on telling us that they sent to management but its not coming forth
0
Replies (0)SM
Sokhaya M
1 reviews | Active since Jan 2020
9 Aug 2025, 13:17
Unprofessional and bullying company ever.
Worked for them as an armed reaction officer,very bad experience. Was made to patrol the whole of VCC on foot the whole nights for over 7 nights and 6 days for free until I decided to quit they refused to pay for my time worked till today even though I returned their uniform and signed their resignation form. No reason or whatsoever I've tried communicating with them but nothing they just treat employees like trash.
Helpful (0)
|Replies (0)SM
Sokhaya M
1 reviews | Active since Jan 2020
9 Aug 2025, 13:17
Unprofessional and bullying company ever.
Worked for them as an armed reaction officer,very bad experience. Was made to patrol the whole of VCC on foot the whole nights for over 7 nights and 6 days for free until I decided to quit they refused to pay for my time worked till today even though I returned their uniform and signed their resignation form. No reason or whatsoever I've tried communicating with them but nothing they just treat employees like trash.
0
Replies (0)AM
Ashley M
1 reviews | Active since Jan 2020
18 Jul 2024, 11:30
Bad service
Their security officer damaged my vehicle boot lid which Cost R2400 whilst doing a exist search from my work premise's, all evidence was shared with them. This matter is now on day 10 and now they not responding to emails, they do not respond. Now I have to take the legal route to recoup money to repair my vehicle.
Helpful (0)
|Replies (0)AM
Ashley M
1 reviews | Active since Jan 2020
18 Jul 2024, 11:30
Bad service
Their security officer damaged my vehicle boot lid which Cost R2400 whilst doing a exist search from my work premise's, all evidence was shared with them. This matter is now on day 10 and now they not responding to emails, they do not respond. Now I have to take the legal route to recoup money to repair my vehicle.
0
Replies (0)MM
Mims M
1 reviews | Active since Jan 2020
6 Dec 2023, 16:22
Rascism, disrespect and rudness
The Red Alert team (supervisors and controllers) is ****** to Black Armed response officers. You get fired for nothing and they don't care about their probation period, they fire their officers on the spot without any warning especially if you ask questions. Their controllers are are rude and disrespectful. The black Officers are abused on a daily basis but endure because they need the job which doesn't even pay well. There is no lunch break, you're expected to be on full energy for the 12 hrs without a lunch break. This needs to stop, the supervisors are worse they allow the controllers to be disrespectful and vile.
Helpful (0)
|Replies (0)MM
Mims M
1 reviews | Active since Jan 2020
6 Dec 2023, 16:22
Rascism, disrespect and rudness
The Red Alert team (supervisors and controllers) is ****** to Black Armed response officers. You get fired for nothing and they don't care about their probation period, they fire their officers on the spot without any warning especially if you ask questions. Their controllers are are rude and disrespectful. The black Officers are abused on a daily basis but endure because they need the job which doesn't even pay well. There is no lunch break, you're expected to be on full energy for the 12 hrs without a lunch break. This needs to stop, the supervisors are worse they allow the controllers to be disrespectful and vile.
0
Replies (0)PM
Pulane M
1 reviews | Active since Jan 2020
30 Oct 2023, 15:35
Bad experience
I'm so disappointed I was called on Saturday and I was told to bring my ID copy today when I arrive there I was asked to produce a proof to see if Samantha called me on Saturday (Johannesburg branch) I arrived there before 7am in this cold weather and the told us to go back home because they are busy with people that are coming from ccbsa midrand and wadeville that are currently working I thought they are helping people that are not working I'm so disappointed because is the 2nd time they send me back home without assistance.
Helpful (0)
|Replies (0)PM
Pulane M
1 reviews | Active since Jan 2020
30 Oct 2023, 15:35
Bad experience
I'm so disappointed I was called on Saturday and I was told to bring my ID copy today when I arrive there I was asked to produce a proof to see if Samantha called me on Saturday (Johannesburg branch) I arrived there before 7am in this cold weather and the told us to go back home because they are busy with people that are coming from ccbsa midrand and wadeville that are currently working I thought they are helping people that are not working I'm so disappointed because is the 2nd time they send me back home without assistance.
0
Replies (0)A
AS
Andre S
1 reviews | Active since Jan 2020
26 Jul 2023, 13:45
Thank you.
I would like to thank Jaco and his team for amazing job done with the installation at our house of a new alarm system. The minor start-up problems were dealt with quickly and all is working fine. We are looking forward to long relationship with Red Alert.
Helpful (0)
|Replies (0)AS
Andre S
1 reviews | Active since Jan 2020
26 Jul 2023, 13:45
Thank you.
I would like to thank Jaco and his team for amazing job done with the installation at our house of a new alarm system. The minor start-up problems were dealt with quickly and all is working fine. We are looking forward to long relationship with Red Alert.
0
Replies (0)