JT
Jesse T
Active since Feb 2019
4
Reviews
0
Industries
Reviews
4 reviews18 months ago
Poor service delivery
It should not be this hard to cancel a month-to-month contract. After paying the arrears amount, you will be able to cancel. Now I am told again I need to pay for the new month of November. As far as I am concerned, their cancellation process is a ****.
0 replies
37 months ago
Horrible Service delivery and customer experience
If I Could add no stars, I would. DO NOT BUY A VEHICLE FROM THEM! They Sold my friend a car. She made it less than 8km from the dealership when the car's engine shut off while she was driving. Not only did this put her in danger, but also other travelers. She requested a refund and cancellation of her purchase. The owner and staff flat-out refused to refund the vehicle and cancel the agreement. They also advised here there is nothing wrong with the vehicle despite their own mechanic saying there is an issue. They then said they sent the car for an evaluation. When calling the referenced business, they had never seen or worked on the vehicle. They are still in possession of the vehicle after collecting it on the side of the road last week after the incident.
0 replies
87 months ago
Bad service and turnaround time.
My car has been sitting with Waidler for over a month now for them to pull a report on the car. In the meantime, my insurer is not paying or declining while they wait in Waidler. I was told by the investigator that I would have the report from them within 30 days. They gave me a date being the 1st of Feb 2019 COB I would have the report. It is not the 13th of Feb and I have still not received the report.
0 replies
87 months ago
Iwyze Insurance - Unacceptable service level and turn around time.
On the 11th of December 2018, I was involved in an accident. My car was a write-off while the other involved party was minor to no damages. Today is the 13th of Feb 2019 and to date, I have still not received a final answer from my insurer on whether they are accepting my claim or declining it. My car is currently sitting with a diagnostics company for over 30 days. The insurer has told me that they are waiting on this report which was promised to me by COB Friday the 1st of Feb. This has still not been received. I am stuck without a car. Iwyze has continued to debit me for insurance. At this point, I am paying insurance on a car which is a write-off. This is unacceptable service on Iwyze's behalf. I would strongly suggest anyone wanting to go with IWYZ reconsider their insurer.
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)