KL
Keneilwe L
Active since Feb 2019
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
Customer service
Lesego assisted me with reviewing my policy. She was knowledgeable and very friendly, you have a gem in her.
0 replies
5 months ago
Awesome claims department
Keneiloe in claims is such a gem, she quickly assisted me with a claim and is very knowledgeable as I had many many questions.
53 replies
6 months ago
Great service
Only because we are limited to 5 stars. The consultants are so helpful and knowledgeable, my query was resolved in one phone call and I’m happy.
53 replies
6 months ago
I’ve had my 1life ...
I’ve had my 1life policy for close to 10 years, each year they remind me to review it which is fantastic because we get so busy and forget these things.
53 replies
7 months ago
Very very professional
Interactions with 1life consultants are always so pleasant and they’re so knowledgeable and willing to help #1LifeChangingLives Keneilwe Legote
53 replies
8 months ago
Awesome customer service
I’ve always had the most pleasant and professional interactions with 1 life consultants, so patient and treat you like you are the only client. #1LifeChangingLives Keneilwe Legote
0 replies
9 months ago
Awesome service
Your staff deserve all the stars , what a bunch of professionals and super patient.
0 replies
9 months ago
Grossly overcharges
Only because there’s no zero star. They grossly over charge. Bought R1000 electricity and only got 74 units. They charged a service fee of R845.54. Would never ever recommend them 😡😡😡😡😡
0 replies
9 months ago
Wouldn’t recommend ever
Only because zero star doesn’t exist. Grossly overcharges. How is an admin fee around R416 monthly ??🤮🤮😡😡😡 and if there’s no network connection you’ll walk around with meter trying to load token.
0 replies
15 months ago
I’ve been with outsurance for over 5 years, my parents who are pensioners are also with outsurance and they have actually claimed
I’ve been with outsurance for over 5 years, my parents who are pensioners are also with outsurance and they have actually claimed. Outsurance consultants handled my parents with care and were very patient with them. Really awesome service overall.
53 replies
Review Distribution
5 Star
10 (71.42857142857143%)
4 Star
1 (7.142857142857143%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (21.428571428571427%)