TC
Trudi C
Active since Feb 2019
8
Reviews
0
Industries
Reviews
8 reviews25 months ago
Recommend them 100%!
Love them! Great, efficient service with quick payout and easy online claim registration. The team are always friendly and consistent with their quality of service. Recommend these guys to anyone with furbabies that need to be covered. Special shout out to Micheala Cronje for my recent claim that went through in record time.
56 replies
37 months ago
Stay away!
This place is a total ****, please don't order from them! The website's variety looks great, and it seems legit. I was excited to support a local business and hopefully become a repeat customer. Unfortunately, you will not receive your products or any communication about what's going on with your order. If you reach out to the customer service, the responses will be rude. I've asked for a refund after almost a month of waiting and I'm praying I get my money back!
0 replies
70 months ago
Amazing product & service!
Love this product, such a cool alternative to expensive canvasses! Ordering was a breeze and the delivery came earlier than estimated. Definitely using Printulu again.
0 replies
73 months ago
Disgusting service, they don't care
The worst service I've ever received. For such a renowned company, they really don't care about their paying customers. The coronavirus and subsequent lockdowns have severely impacted businesses of all sizes. For the last week I have been trying to apply for monthly invoicing so the we can try to salvage the situation financially. First I spoke to a chat representative that assured me we would be able to apply because of the current global situation. He gave me an email address and told me which details to send to the team. I followed his instructions. The response I then received from the team is "please feel free to reach out to the Ads Payments Team, who are better fitted to handle accounts set up to pay using credit cards, direct debit or PayPal using this link: https://www.facebook.com/help/contact/649167531904667" I did that, and then got sent another few links in the next email which were of no help. I had to follow up with another email, urgently asking for assistance, not just links that weren't helping. This was going on a week of back and forth now and no closer to a solution. What do I get? Another email directing me to links. The attitude of just trying to get the ticket closed without spending time on actually helping a customer was clear. After talking to another chat representative, I am now told we are not eligible and she cannot help me. A week for an answer that I could've been given in the first day? You are telling me, that with a global crisis going on and your business clients really struggling, you are still asking us to have to have spent GBP 10,000 a month for the last three months AT LEAST to qualify for any help? This is disgusting, and the "service" I received was just the cherry on top. You do not care about your clients.
0 replies
76 months ago
Very disappointed. Never again.
1. Boarding delayed. 2. We were told there was no room for hand luggage, so some people's bags got tagged at random. Most people were able to take their hand luggage with them on board. I was told to leave mine at the door. (It was not larger or heavier than anyone else's.) Hand luggage typically does not have locks on it so I was concerned. Was told it would be safe. 3. In flight service was incredibly slow. 4. Air pressure upon descent was handled so poorly that multiple people were clutching their heads from ear pain. I couldn't hear for 3 hours after our flight and even had spikes of pain shoot through my forehead. Was crying by the end of the flight. 5. When we landed, we were told the hand luggage had been put on the conveyor belt. This is exactly where baggage sometimes gets broken into? This is really irresponsible. I am thoroughly over the Kulula experience. Never again.
0 replies
86 months ago
Thank you!
Fantastic service - best in SA. The staff are friendly and attentive, the place is clean and the food is exactly what you need on a road trip - proper pub food. Will definitely come again!
0 replies
86 months ago
I want my money back
So disappointed with the customer service. We ordered wall fans on the 4th of Feb which we were expecting by 18 February. On the day of expected delivery we are called and told they are short-stocked. They deliver only one fan, and when I ask when I can expect the other the only answer I get is "we don't know". I was told they would call me to keep me updated - two weeks later I've still heard nothing from them so I call THEM, and again I am passed from person to person on the phone and each person tells me they don't know. They will call me back. Finally only on the 6 of MARCH, more than a MONTH after placing my order, do they call me and say they're on their way. They are so late and I've had to make alternative arrangements for the deadline I have missed to have these by. When I lodged a complaint and asked for at least a proper discount for the terrible service and inconvenience I received, I was told they could only offer me free delivery on my next order. I AM NOT ORDERING HERE AGAIN BECAUSE OF THE TERRIBLE SERVICE, SO HOW DOES THAT BENEFIT ME?? Terrible experience, highly inconvenient if you need anything urgently. Would never recommend!!
56 replies
87 months ago
Stay away!
This has honestly been the worst experience. The first time I went for a helix piercing years ago, the guy split the cartilage. It never healed and had to be taken out after a year of pain and effort. I finally had a conch piercing done with someone else two years ago, and wanted the stud replaced by a ring. I decided to give this place one more shot because surely just replacing jewelry doesn't take much s****? I was very wrong. The ring that was put in was too tight, and one week later I had to have it cut off of my very swollen and now damaged ear. Did I mention I was charged R200+ just for the jewelry? I will never, ever go back, and I strongly advise anyone against having piercings done here. An utter lack of know-how, and a very painful, scary experience - TWICE. The person who cut the ring off my ear today was appalled and warned me that if I had waited any longer, I would have lost the piercing permanently. Crazy. STAY AWAY.
0 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)