SM
Sanjay M
Active since Mar 2019
11
Reviews
0
Industries
Reviews
11 reviews6 months ago
Non-delivery of my parcel
Customer service doesn't exist through their platforms. The telephone service was cutoff and no attempt to call me back to resolve the non-delivery of my parcel. Ther is no e-mail address to raise a query.
0 replies
11 months ago
Poor Customer Service and Complaint resolution
I had an unfortunate bad experience at Dischem Carnival Mall on the 11 May 25 when I collected meds on a script (extract below) and then requested outstanding meds from a repeat script I’ve been receiving meds from. The staff struggled to find the script albeit i receive regular meds from another branch. I told them that it is possible that a 2nd profile existed, but my comments were ignored. It was just the way the staff handled the situation, and the dispenser was very abrupt and unprofessional. It could have been handled in a manner that would have been acceptable for me to postpone the collection to another day for my regular Dischem to dispense. After some consideration with the Pharmacist intervention, an attempt was made to contact my regular Dischem. That attempt was unsuccessful, and I left being frustrated. Please explore what the problem is from a Dischem perspective. I had no issues at other Dischem outlets. I collected Meds in Port Elizabeth when I was on holiday without hiccups. I have used Dischem East Rand Mall and Rynfield, also without any hiccups. I have since collected my meds from my regular Dischem and they advised Carnival Mall Dischem Manager of the profile no. This complaint was raised to the Pharmacy Manager, Charne Jooste but she has since not bothered to contact me.
0 replies
13 months ago
I would like to write a review about King Price Insurance where I was professionally assisted by Albertus Venter in completing my short term insurance requirements
I would like to write a review about King Price Insurance where I was professionally assisted by Albertus Venter in completing my short term insurance requirements. I rate Albertus a 10 for his efforts.
53 replies
19 months ago
Poor Delivery service
An item was expected for delivery on Tuesday, 10 Sept 24. RAM Couriers failed to record the correct delivery address and did not deliver citing incorrect delivery address on waybill. I contacted the helpdesk telephonically and by email and re-submitted the delivery details. Please note that there has been no delivery as at now. Customer service is poor, with no updates and feedback being given. Feedback from the Customer Support Manager, without an apology for getting the delivery wrong and delayed : Good day Sanjay, Kindly note our warehouse is based in Isando the parcel is going to be delivered today to ENSTRA PAPER in Springs as per your request. Rethabile Moroeyane Customer Service Manager Customer Service
106 replies
21 months ago
Misleading advertising by TAKEALOT
Good Day Takealot has not supp**** the AKASO EK7000 Pro 4k Action Camera with Touch screen & Waterproof Camera I ordered as per the Ad…..it I stipulated that the camera comes with a touch screen and is the PRO series. What I have received is not the PRO series. The ordinary EK7000 has different functionality from the advert of the EK7000 Pro. I reached out to Takealot info@takealot and to the commercialadvertisingcomplaints@takealot.com but have yet to receive a response. The item is still being advertised on Takealot.
58 replies
25 months ago
Poor service delivery
Vodacom logs the call but assistance to resolve is pathetic to say the least. There has been regular interruptions SR Number SR240320-006469 Abstract FTTH Technical Support , Customer CPE down Opened 2024/03/20 6:58:07 AM Thank you for your assistance this morning regarding Vodacom ticket SR240320-006469. Can you please provide me with updates where possible to ensure that the router is replaced as a matter of urgency and priority.
168 replies
27 months ago
Vodacom: Vodacom 1940 FMC Update: SR240207-896075 - Site: PORT ELIZABETH (ZE2108-56252)
Reported connectivity issues on my Vodacom fibre line and despite numerous calls and e-mails , the issue has not been resolved despite noting the urgency as it was impacting ability to complete work from home Reference Number:SR240207-896075 Service Request Status:Pending Service Request Summary : BBC Fibre // Fibre Link – Down // Service Request Opened on: 07/02/2024 07:23:01 - note re-opened as initial case was closed without resolving fully.
348 replies
59 months ago
Poor Delivery service
I ordered my Chronic medication for delivery and was met with an abusive, arrogant and insolent delivery man. His intention was to "throw and go" and was unapproachable to answer queries with the delivery. I requested a contact no and had to bear the brunt of an arrogant and insolent deliveryman. I sent him back with the goods.
0 replies
62 months ago
Motorsport Poor Performance
Stall no C39 East Rand Traders Square Worst possible stall in terms of customer service. I needed to purchase accessories and was virtually sent off by the salesperson. He was rude and refused for me to ask a question. He was abrupt. I complained to another salesperson and left. Eventually shopped st Torque Racing and got all my accessories with brilliant customer service. They recommended a person to fit the accessories and it was all done.
0 replies
62 months ago
No deliveryvto promisee016
No it's not ok to jeep me waiting! The business should deliver to promise. I now have to compromise on my commitments due to the late delivery of my vehicle.
112 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (90.9090909090909%)