Active since Mar 2019
Thank you Sifiso for your excellent service, your patience and professionalism. Keep up the good work. You are an asset for the Momentum Insure.
<div>Thank you Sifiso for your excellent service, your patience and professionalism. Keep up the good work. You are an asset for the Momentum Insure.</div>
I write to express my disappointment on how Vodacom is handling the relocation of my fibre line. It's been 41 days now without having an access to fibre. Notwithstanding that, i continue to comply with my contractual obligation by paying my monthly subscription,though Vodacom is failing to perform its obligation in terms of the contract. Each time I contact the customer agents, I would be advised that the matter is being attended to and that I shall be advised accordingly in terms of the date and time for the activation. To date, I have yet to receive such confirmation from the agents. In one instance when I was making a follow-up on the matter, I was advised to contact Vodacom service provider called Open Serve. Open serve, rightfully so refused to deal with me directly as the contract is between me and Vodacom. On 7 October 2021, I received a call from a technician from Open Serve indicating that "they were outside my gate" I then went outside in order to open for them only to realize that they were given a wrong address by Vodacom customer agents. To date no one from Vodacom has contacted me as to when such activation will take place.
I cannot believe that the First National Bank once encouraged it's clients to buy COTD's products at a discounted price. I bought about 6 perfumes from them as gifts to my friends and the feedback I got from my friend what so embarrassing. I tried to send to contact them to no avail. I have reported the company to SARS for selling counterfeit goods.
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