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Nicole A
Active since Mar 2019
13
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Reviews
13 reviews77 months ago
Digi Cafe Cape Gate - Absolute rubbish
I would not recommend that anyone touches this store ! Their employees are dishonest and incompetent and their service is terrible . Snakes oil sales men with toxic masculinity complex’s. I hope that the owner takes back control before it’s too late .
0 replies
80 months ago
Shihaam Salie RSAWeb’s domestic snake ????
If you are an Rsaweb customer or potential client be extremely weary of this agent. Request that Shihaam Salie is removed from dealing with your account and request a review of her performance on all of your dealings with company . This agent is incompetent and puts the minimal possible effort in representing your account. She does not follow through on her dealings or care about the delivery of services that she has sold to you. She will bleed you for maximum commission and leave your accounts in a state that will cost you more than triple the quotes contracted to resolve matters while other honest sales agents and tech support attempt to pick up her pieces. She is not reachable or interested to answer to her responsibilities. I am paying double accounts this month due to her zero f’s given, commission greedy approach but I have had zero internet on my business and personal account for 5 days now and have been paying a fortune in data to run my affairs. I must have over 20 tickets on this matter. I want answers from the snake whole sold me this deal Shihaam Salie, and I want to know how now you don’t justify negotiating my notice period? Full credit to Gameen from tech support who finally seems to have resolved the issue this morning . Please have someone contact me about my account and the days that I have lost. Feeling extremely cheated . @Rsaweb honestly just give Shihaam Salie the sack. She’s making double work for everyone else at the company and her disinterested attitude leaves your customers feeling ripped off.
0 replies
82 months ago
Best Domestic travel : Kulula / Com air
LoviE fly Kulula and Com Air! We fly domestically a lot and they are a cut above the rest from booking to landing . Everything is better quality , the employees are professional, mildly disposed and have a sense of humor. The planes interior and flying experience is a pleasure. The food , reading material and support in flight is far better than any other airline. I’d rather fly a day early or late to catch a Com air flight , although it’s not necessary as they always have options . I have a service dog and these are the ONLY domestic airlines in South Africa who cater for my specific disability.
0 replies
82 months ago
Property Exponents: Mayfair , Century city
A serious warning to anyone wanting to rent from the Mayfair or Manhattan - Century City , Don’t ! At the Mayfair there are endless harassment issues by their body corporates run by Charles of Property exponents! They have ****ed cats with non environmentally conscious rat poison . They have trapped dogs inside clamped Bakkie’s that are stuck against parking walls so that the dogs can’t get out and have been stuck for hours while the security have changed shifts . They fine you thousands of rands if you put your dogs basket on the balcony . Chris a resident and trustee on the body Corporate takes photographs of you sun tanning . They discriminate against people with disabilities heavily! There is on going theft of any door matt or pot plants or anything that is outside . The security have more rights than the residents and Mercia de villiers the manager is never available when needed yet constantly makes life unpleasant with the chip on her shoulder . Complete concentration camp ! Disgusting abuse of authority. Never rent here or from any property exponents building . Never buy either because you will not be able to hang onto tenants . These places are getting an awful reputation.
0 replies
84 months ago
Great customer service for assisted passengers ????
Thank you for great customer service today . I have been in contact with various other domestic airlines since last week to book my flights. Kulula was recommend by a pet friendly emigration group that I am part of on Facebook. I called in for the first time this afternoon and my call was soon answered by Patrick. He gave me 30 mins of his full attention and was able to advise me with excellent clarity on your service dog policy’s , as well as regulations of special medication I am needing to be transported in the cabin in case of emergency. Patrick is brilliantly comprehensive and made sure to double check authority on all the information that he gave me - even finding a recent policy update that is not available online yet . His understanding was most appreciated when I was hesitant to pre book tickets without confirmation that my service dog would qualify , Patrick assisted and by passed the standard medical assistance booking route in order to ensure that I could submit my dogs application prior to booking tickets . Over and above he is quick thinking, kind and polite . @Kulula please reach out to me on email so that I can give you full details and you can give this employee a pat on the back . Also thank you to the team behind him , I can see from the email thread that many people worked with Patrick at an impressively fast pace to produce answers for me . I have a seizure alert dog. These dogs aren’t recognized by the guide dog association Sa. Kulula has been the first airline to offer me a procedure by which he can qualify to fly on duty domestically. The procedure in its own design is intelligent and fair . I’m very impressed. Your airline has my loyalty with or with out my service dog onboard ????
0 replies
84 months ago
UberEats poor support for delivery drivers
I'm very concerned about the training and treatment of the delivery drivers in South Africa. There has been a pattern of highly stressed out delivery agents. Who honestly can not speak or understand English enough to communicate directions/ meeting points/ queries through the messaging system. We constantly experience delays (one that was even into an hour from a location only 10min away), cold food, incorrect side orders and food that has spilt out. I don't think that its the fault of the delivery drivers; last week our driver had had an accident on his s****** and he didn't seem to have any support from the app... or couldn't speak English well enough / know how use the app properly to communicate the issue. He arrived completely traumatized with all our food order inedible and fallen out. He couldn't understand a word of English and we lost him in our complex for an additional 15 mins. All he could say was "Sorry, sorry, sorry!". We tried to find out if he was okay or needed help or for us to take him to the hospital, have a look at his S****** etc- but he seemed to be in a blind panic to rush away as though he was in trouble. I really hope that he is okay. I feel awful that someone has to go through such an appalling ordeal to bring me food. UberEats please be more responsible towards your delivery drivers. Make sure that they can speak enough English and navigate your app well enough to avoid stressful and dangerous situations. Give them proper training and try monitor the insurance status of your drivers/ if they own their own vehicles etc. This young man seemed very afraid of answering to 'someone' for the accident that he had on the S******. I hope that they don't work at their own risk should they be injured on the Job. I think that you should be doing better by them and by your customers.
0 replies
85 months ago
Can't imagine life without this Gem spot
The best thing that has happened to Cape Town since them deciding to not put an eToll on the N1 between Durbanville and Paarl. I have been to many different Bootlegger locations, at many different times, I often sit for hours a day working at them. Iv had breakfast, lunch and supper and breakfast at supper time and lunch at breakfast time and all the meals are better and better quality and the employees are great personalities. Iv enjoyed social lunches, work lunches, extended work sessions alone, annoying phone calls from my parents asking me why I work from a coffee shop and when I'm planning to get a real job, first dates, last dates and everything in-between. (Priced reasonably enough that its cheaper than eating and working at home for me personally). I have a service dog and he is treated with kindness and respect by Bootlegger and all of their wholesome customers at all venues- no stress. 2 years of head-space , strong Wifi, great food and excellent coffee from you guys since moving back to Cape Town- Thank you ! This spot represents Cape Town culture to T (s'cuse the pun) Lots of love
0 replies
85 months ago
Relevant and Modern sign up assistance
Thanks Vanessa from Dotsure for ensuring an effortless sign up process for our 2 dogs. We look forward to the future. Feel like we made the right choice Thank you !
56 replies
85 months ago
Perfect causal experience
We stopped for sups en route home after a very disappointing experience at a Tavern in Gordon's Bay. It was a stormy afternoon/ evening and the warm glow from Java's generous heating caught our attention and lured us in. The restaurant was vibrant and full for the 3 hours that we spent there, yet the service was excellent. The staff and customers treated my service dog with incredible kindness. It felt like we were back in Europe. Excellent food and large helpings at very reasonable prices and a lovely locally sourced wine list. Everyone that assisted us knew the menu and wine list well and were able to make relevant recommendations. We will definitely be back! Thank you Java Bistro Stellenbosch
0 replies
85 months ago
Discrimination towards disabilities
We took our first drive through to Gordon's Bay since my childhood this weekend. It was stormy but beautiful. Unfortunately Pino the manager refused us entry into The Thirsty Oyster Tavern because he would not allow access to my service dog. It was storming outside that afternoon and we inquired whether we could be seated far away in the corner of a mezzanine area and where out right and rudely refused. My dog is a trained seizure support dog and was wearing his vest and my medical details. I produce my ref number and the medic alert details for him to inspect and well as doctor's ref. We were rudely told that they do not even make an exception for guide dogs and also that in Pino's opinion epilepsy is a lesser disability . I am currently experiencing some medical changes which have caused more incidents than normal over the past month so having my support granted access is a deal breaker for whether I can have a day trip. Very disappointing end to our day trip . The restaurant looks like a great place. I however wouldn't recommend the manger at this restaurant for any business. He was small minded and rude. He spent more time telling us about his hospitality qualifications than having a look at the scope of the access rights or any of the information that we offered him and trying to find a solution. On our way back to the car we were approached by a local gentle man who also has a service dog and he told us that it is an on going struggle with this lovely restaurants management.
0 replies
Review Distribution
5 Star
6 (46.15384615384615%)
4 Star
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3 Star
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2 Star
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1 Star
7 (53.84615384615385%)