Active since Mar 2019
The stylists have no talent and are unable to create the look you desire. They were unable to create up styles I requested and created styles I was not happy with. Being an Indian person with Indian hair, I was told our hair cannot be plaited to create a side-braided up style. The stylists only can create styles from 10 years ago. They could not even create a teased look as requested. Please think twice if you decide to book an appointment for up styles or simple curls. You don't want to leave a salon in an emotional and angry way, especially when you have an important event to attend.
Placed an order in Jan 2025 and never received any update on my order. I even paid R50 extra for priority processing and now I know it was all a ****. Every e-mail response is that they will check on my order and then no response for days. Anne is a **** and a **** artist.
Please refrain from ordering from this company. I ordered a lint remover, and it wasn't working nicely. I asked them for a refund and haven't gotten a response up till now. Their customer service is pathetic.
I had ordered a personalised name pendant and chain as a gift. The name does not look like the the name given for printing. I emailed them after receiving the gift and got no response for a whole week. I then called them and asked what can be done as I am not happy with the item. They said they will ask the manager what can be done. That took another few days and got a response of "they cannot re engrave the item". So i replied requested a refund if possible as I am not happy with the gift. I have tried calling 3 times, and every time i call it is so noisy on their side and they cannot hear or help me with my issue. They are always in loadshedding and the noise of the generator makes it impossible to get your message accross to them. Absolutely disappointed with their service.
I contacted a person by the name of Clinton Aubrey. . The only way of communication was through Instagram and Whats app. He emailed the invoice and allowed a lay-by payment option. Communication was good throughout the process, until the final payment was made. The last communication was that the item would be couriered the next day. Since that day there was no communication from him, no tracking details, no delivery. This person is a scam artist. Please beware.
I purchase a smart flask from the company in November 2018. I only received it in FEB 2019. I asked for a refund many times before it wad delivered but they kept saying i will recieve it within the week but nothing was delivered. When i recieved the item i was not happy with it and asked for a refund the next day. The keep reading my messages but never reply to them. It is very frustating. As a consumer i have the right to get a refund but they completely refused to do so up till today.
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