LM
Little miss grace
Unclaimed Business
LM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Little miss grace
Little miss grace has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Little miss grace across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDS
Danielle S
1 reviews | Active since Jan 2020
17 Mar 2026, 09:18
Discoloured bracelet
I’m disappointed with my experience with Little Miss Grace SA. I ordered a sterling silver bracelet, and it arrived already discoloured/tarnished straight out of the packaging. This was before it had ever been worn, so it’s clearly not due to use or mishandling. When I reached out to the company, I did not accuse them of selling **** silver — I simply raised a concern about the condition of the item on arrival. Unfortunately, their response was dismissive and unhelpful, stating that this is “not their problem.” As a customer, I expect to receive a new item in good condition, and if there is an issue, I expect professional and reasonable customer service. That was not my experience here. Based on this, I would not recommend purchasing from them due to poor after-sales support and lack of accountability when something goes wrong.
Helpful (0)
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Danielle S
1 reviews | Active since Jan 2020
17 Mar 2026, 09:18
Discoloured bracelet
I’m disappointed with my experience with Little Miss Grace SA. I ordered a sterling silver bracelet, and it arrived already discoloured/tarnished straight out of the packaging. This was before it had ever been worn, so it’s clearly not due to use or mishandling. When I reached out to the company, I did not accuse them of selling **** silver — I simply raised a concern about the condition of the item on arrival. Unfortunately, their response was dismissive and unhelpful, stating that this is “not their problem.” As a customer, I expect to receive a new item in good condition, and if there is an issue, I expect professional and reasonable customer service. That was not my experience here. Based on this, I would not recommend purchasing from them due to poor after-sales support and lack of accountability when something goes wrong.
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Replies (0)LK
TM
Tumelo M
1 reviews | Active since Jan 2020
27 Oct 2023, 06:56
Little Miss Grace lack of customer service and false advertising of timelines.
Please be aware of the lack of communication and some expect extended timelines from what is being advertised. I made an order and I was informed that my order will be be delivered within 1-2 days if it is not a personalised item and I am in a remote area. Little did I know after making the order there was additional number of days for preparation of the order. I contacted Little Miss Grace to let them know that this timelines will not work and there was never a single response to acknowledge my email. The next email was a few days later auto-generated with the tracking number. So if its a gift you are buying for a particular occasion and you have a set timeline, rather buy at a store or another supplier with more precise timelines.
Helpful (0)
|Replies (0)TM
Tumelo M
1 reviews | Active since Jan 2020
27 Oct 2023, 06:56
Little Miss Grace lack of customer service and false advertising of timelines.
Please be aware of the lack of communication and some expect extended timelines from what is being advertised. I made an order and I was informed that my order will be be delivered within 1-2 days if it is not a personalised item and I am in a remote area. Little did I know after making the order there was additional number of days for preparation of the order. I contacted Little Miss Grace to let them know that this timelines will not work and there was never a single response to acknowledge my email. The next email was a few days later auto-generated with the tracking number. So if its a gift you are buying for a particular occasion and you have a set timeline, rather buy at a store or another supplier with more precise timelines.
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Replies (0)CC
Charlene C
1 reviews | Active since Jan 2020
11 Jul 2023, 11:25
Wow wow wow
Wow!! Got my little girls jewelery within 3 days to a remote location!! The Quality is superb!
Helpful (0)
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Charlene C
1 reviews | Active since Jan 2020
11 Jul 2023, 11:25
Wow wow wow
Wow!! Got my little girls jewelery within 3 days to a remote location!! The Quality is superb!
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Replies (0)MR
MRN R
1 reviews | Active since Jan 2020
27 Feb 2023, 06:26
Late and unprofessional
I purchased two pairs of earrings from their Little Miss online store. Received no response. Called multiple times and when I finally got through; I was asked on what date did I expect my order when the order was already 13 days late. Received the order a total of 17 days later to find that they sent me the incorrectly sized item. I ordered two 8mm earrings and they sent one 10mm pair. I'm shocked at this disservice to customers. No client care. No professionalism. They do not live by their 2-3 days delivery guarantee. Most unhelpful ridiculous online site I've had the displeasure of shopping at.
Helpful (0)
|Replies (0)MR
MRN R
1 reviews | Active since Jan 2020
27 Feb 2023, 06:26
Late and unprofessional
I purchased two pairs of earrings from their Little Miss online store. Received no response. Called multiple times and when I finally got through; I was asked on what date did I expect my order when the order was already 13 days late. Received the order a total of 17 days later to find that they sent me the incorrectly sized item. I ordered two 8mm earrings and they sent one 10mm pair. I'm shocked at this disservice to customers. No client care. No professionalism. They do not live by their 2-3 days delivery guarantee. Most unhelpful ridiculous online site I've had the displeasure of shopping at.
0
Replies (0)MR
MRN R
1 reviews | Active since Jan 2020
24 Feb 2023, 20:10
Late and unprofessional
I purchased two pairs of earrings from the Little Miss online store. Received no response. Called multiple times and when I finally got through; I was asked on what date did I expect my order when the order was already 13 days late. Received the order a total of 17 days later to find that they sent me the incorrectly sized item. I ordered two 8mm earrings and they sent one 10mm pair. I'm shocked at this disservice to customers. No client care. No professionalism. They do not live by their 2-3 days delivery guarantee. Most unhelpful ridiculous online site I've had the displeasure of shopping at.
Helpful (0)
|Replies (0)MR
MRN R
1 reviews | Active since Jan 2020
24 Feb 2023, 20:10
Late and unprofessional
I purchased two pairs of earrings from the Little Miss online store. Received no response. Called multiple times and when I finally got through; I was asked on what date did I expect my order when the order was already 13 days late. Received the order a total of 17 days later to find that they sent me the incorrectly sized item. I ordered two 8mm earrings and they sent one 10mm pair. I'm shocked at this disservice to customers. No client care. No professionalism. They do not live by their 2-3 days delivery guarantee. Most unhelpful ridiculous online site I've had the displeasure of shopping at.
0
Replies (0)AB
Ashona B
1 reviews | Active since Jan 2020
22 Feb 2023, 07:07
Very disappointed customer
I had ordered a personalised name pendant and chain as a gift. The name does not look like the the name given for printing. I emailed them after receiving the gift and got no response for a whole week. I then called them and asked what can be done as I am not happy with the item. They said they will ask the manager what can be done. That took another few days and got a response of "they cannot re engrave the item". So i replied requested a refund if possible as I am not happy with the gift. I have tried calling 3 times, and every time i call it is so noisy on their side and they cannot hear or help me with my issue. They are always in loadshedding and the noise of the generator makes it impossible to get your message accross to them. Absolutely disappointed with their service.
Helpful (0)
|Replies (0)AB
Ashona B
1 reviews | Active since Jan 2020
22 Feb 2023, 07:07
Very disappointed customer
I had ordered a personalised name pendant and chain as a gift. The name does not look like the the name given for printing. I emailed them after receiving the gift and got no response for a whole week. I then called them and asked what can be done as I am not happy with the item. They said they will ask the manager what can be done. That took another few days and got a response of "they cannot re engrave the item". So i replied requested a refund if possible as I am not happy with the gift. I have tried calling 3 times, and every time i call it is so noisy on their side and they cannot hear or help me with my issue. They are always in loadshedding and the noise of the generator makes it impossible to get your message accross to them. Absolutely disappointed with their service.
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Replies (0)LR
Liezel R
1 reviews | Active since Jan 2020
20 Feb 2023, 18:28
Never got delivery-don’t order from them!
Don’t ever order jewelry from them.I ordered earrings for my daughter’s birthday on the 13th.On the 15th it was out for delivery and delivery failed.Same happened on the 16th so I phoned and was promised the 17th delivery which was my daughter’s birthday.Today is the 20th and still no parcel.I send a mail to Little Miss Grace.They came back and apologized and then nothing further.Apologies isn’t going to get my parcel delivered.They do nothing from their side to help. Don’t ever order form them.
Helpful (0)
|Replies (0)LR
Liezel R
1 reviews | Active since Jan 2020
20 Feb 2023, 18:28
Never got delivery-don’t order from them!
Don’t ever order jewelry from them.I ordered earrings for my daughter’s birthday on the 13th.On the 15th it was out for delivery and delivery failed.Same happened on the 16th so I phoned and was promised the 17th delivery which was my daughter’s birthday.Today is the 20th and still no parcel.I send a mail to Little Miss Grace.They came back and apologized and then nothing further.Apologies isn’t going to get my parcel delivered.They do nothing from their side to help. Don’t ever order form them.
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Replies (0)