LG
Linda G
Active since Apr 2019
5
Reviews
0
Industries
Reviews
5 reviews35 months ago
Drain surgeon call-out fee exorbitant
We dis not have water for a day and when the water returned, our geyser was dripping. We called drain surgeon. Their service was good, but I find their call-out fee exorbitant. The cost of the repair was R2000 for 10 min work of which R1600 was the call-out fee. Quite ridiculous. Have already located a plumber that charges R500 call-out dee. Will not use them again.
0 replies
63 months ago
shocking service from union tiles Randburg
Worst service ever. First they sold our tiles which was already paid for. then they managed to get stock from another supplier - which is great . Then we had to wait forever for the delivery of the tiles - was told they will pick up at 8:00 in Bedfordview and then deliver to us in Randburg - we only received delivery at 13:15. Promises, promises and no delivery. Absolutely shocking. will never use them again.
0 replies
84 months ago
motor happy is a sad business.
I was looking for an extended warranty plan - they phoned me and annoyed me until I took out he policy. I then e-mailed back to correct items on the policy and the never returned my mail or called me. I e-mailed customer service, they sent an automated e-mail that they will respond within 48 hours - which did not happen. I phoned them now and are now waiting for the 3rd person to speak to. When I took out the policy, I was advised that I can't pay it once off, it is a monthly payment. Now the 2nd person tells me that was wrong and I could take it out with once-off payment. Now the policy is gong off every month...... what a mess - they have no idea what they are doing, don't respond to mails and they call themselves a financial advisor - they are part of M-Sure. I have been on the phone for 35 minutes now and nothing has been sorted out apart from my policy start date that has been corrected.
0 replies
86 months ago
Improved customer service
Ikura express re-ordered my item and delivered it. Thank you for the improved customer service
0 replies
86 months ago
They came through
Ikura eventually re-ordered and delivered my item. Thanks so much to the better customer service
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
2 (40%)
2 Star
1 (20%)
1 Star
2 (40%)