Active since Apr 2019
I had a very bad service from porto in Acardia during my lunch time today. I will never ever go buy there. I was there to buy the usual meal, two cans of cold drink and the snacks. So I was holding everything by my hands so one can of coldrink fell and had a crack so I decided to go and exchange and get another one then I proceeded to pay and as I was paying the guy that stands at the door approached me and said I should also pay for the cracked can as well cause I am the one that dropped it then I told him I didn't drop it intentionally and since I am still in the shop I can exchange it and get another one. I then ask to speak to the manager, the manager came and she also said I must pay for the damaged one. Then I didn't agree with her then she told me she wont sell me the other items I bought. Imagine I had to leave a store empty handed. What I am furious about is the security guy(he saw starring at me the whole time) , he saw that I am holding many things with my hands and I kept on dropping things, instead of bringing the basket, he was waiting for me to make a mistake.Please train your staff. What they did to me is not good for the business.
Ordered pizza just before 7 pm and they only delivered after 9 pm that is after we made several calls to the store. But to make things worse they delivered a wrong flavor, it was so hot(chilli) that my kids were unable to eat. My Friday dinner was ruined buy this store. They don't have customer service. I am so annoyed and very upset.
Their service is pathetic and poor,fnd greenstone branch. We deposited money on Monday at the atm and I was with the sarff member then the machine took the money and immediately the machine/atm went off. Then the slip came out saying the money was not credited. Then the staff member promised us that the money will be credited back to the account after 48hours.Then after those hours the money is still not credited. My father went to the branch on Wednesday and the consultant told her that it will be in on Thursday Then Thursday still the money is not there even now. Please help.
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