ER
Erna R
Active since Apr 2019
3
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0
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Reviews
3 reviews13 months ago
Dishonesty & Bullying By Toyota Manament
Service Manager is a ***ist bully and allowed by Audenberg Toyota to treat customers and vehicles with disrespect. I Revealed dishonesty by Toyota staff wrt my vehicle then asked to remove my vehicle from the premises. Telephone recordings to prove contradicting information. Does that reflect Toyota culture or is that just Audenberg Toyota management?
0 replies
14 months ago
Dstv Sends *****ulant Installer. No help
Dstv Tokai, quoted R3900 for decoder and R1500 for technician assistance to install and upgrade to Ultra package. The DSTV installer they sent charged me R9000 and intimidated me in my house to make immediate payment. DSTV Tokai refused to assist when I called saying they gave no control. I pleaded with Dstv Helpline and *****line, who is not assisting and telling me to phone the call centre, who us shocked but also offers no assistance. I have no idea what to do. I was ****** in my house by Dstv
0 replies
85 months ago
Europcar Extortion: Beware
We rented a vehicle from Europcar in George and handed it back in Cape Town. On receipt of the vehicle, damage to the back bumper was clearly indicated on the Quality Control Form that we received from Europcar. On return of the Vehicle to Cape Town, the same damage was noted again but we presented the Quality Control Form indicating that is was previously recorded by George Europcar. Much to our surprise, Europcar simply went ahead a few days later and took almost R10 000 off our deposit for the damage - that we had absolutely nothing to do with. Our dispute claim has been fruitless and the response simply: Europcar George recorded a "chip" on the back bumper and Europcar Cape Town recorded a "crack" - so we must have caused the difference..... on the exact same position on the bumper, with no other damage to the bumper. I find the matter shocking and totally unacceptable as we often travel to Cape Town and always use Europcar because of their association with Discovery Health. Dealing with a reputable international company one would not expect to be so vulnerable however, it seems Europcar does not trust even their own documentation and gets lost in the translation of their own Quality Control Systems - at the expense of non-suspecting customers, naturally. Never accept a vehicle with any damage on, you will end up paying for it. I cannot help to wonder, how many other poor trusting customers had to pay for the very same damage on the back bumper of that Hyundai Bus.....? If anybody has any advice, kindly assist.
56 replies
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