CM
Cees M
Active since May 2019
3
Reviews
0
Industries
Reviews
3 reviews20 months ago
Excellent service
Open at 7:00 and friendly and effective service received on policy changes
53 replies
74 months ago
Incredible poor service
Dear Reader, Upgraded couple of weeks ago from 10MBPS to 20MBPS. Although my invoice reflect that it is done looking on www.telkom.co.za it is clear that it has not been done. Have made numerous calls to general inquiries, sales, billing and technical support without any joy. Also did the sms "service" but no feedback. Did get 1 call from Telkom to hear if I am happy. I mentioned problems and again got send to tech support but lady seemed not knowledgeable on how to assist. Tech support promised a reference number via sms which i also did not receive. How on earth can such a simply query be such a huge challenge to Telkom? It is also becoming extremely frustrating trying to get through. Constant message of high call volumes and you might have to wait a long time is order of the day. Pls help Kind regards Cees Meiboom 012 6545731
0 replies
85 months ago
Bad Service from Carpet & Decor Centre Pretoria Branch
1. This job took way too long. It was started on Wednesday, 6 March 2019 and only finished 19 March 2019. The expectation was that it would take a day or two. Learned never to give 90% deposit on any job as incentive for quality work disappears. 2. Overall there was a total disregard for customer’s times and schedules by often turning up late or not at all. Not even letting the customer know in time that they will be late. We had to arrange to take time off from work, only to wait for nothing. This includes the workers and marketing personnel. This pattern featured from the start right to the end. Countless times we had to re juggle domestic worker and our own work and personal schedules. 3. Nothing regarding silicon application was discussed with customer. So it was a n unpleasant surprise to see white silicon on top of skirting (stood out like a sore thumb against the sand coloured vinyl) 4. An attempt was made to fix this. The while silicon was not removed. A second layer (applied with fingers) was done on top of the white. It looks very unprofessional 5. Both jobs (laying of vinyl, as well as installing skirting) were done without cleaning properly. Old skirting s were left full of paint, glue and cement. We had to request more than once that everything must be cleaned, make arrangements to leave house open, etc. Furthermore we had to point out glue marks and silicon against the wall. Why do we have to point this out? It should be done in high quality the first time. 6. Worker reversed into the wooden flower pot and shattered it to pieces. (Without saying anything to us. He later apologized.) 7. Wires were pulled out of beams’ sockets. This will need to be fixed by a knowledgeably person. 8. Job was not officially signed off and we were told that Senior Manager would visit to see results firsthand. He never turned up.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)