MB
Mandy B
Active since May 2019
6
Reviews
0
Industries
Reviews
6 reviews77 months ago
If only there was negative star rating for this place
THERES NO NEGATIVE STAR! but definitely negative service , not only have I emailed and called after my loan was paid in full , I'm told to hold with out even "customer" service agent just transferring me to the next department . With such exorbitant rates YOU WOULD THINK they would train people to listen better , its 8 am there is no excuse for such poor service !!!!!! Theres no excuse for extra charges after a settlement has been agreed upon and REALLY COULD YOU JUST ACKNOWLEDGE THAT THE PEOPLE YOU ARE CHARGING actually are the reason the your staff have such extravagant staff parties and good salaries
122 replies
79 months ago
Angie, Collections Manager
Huge huge shout out to Angelique, collection department Manager. For not only ensuring that my account has been updated but also for ensure that I am a happy client. Thanks again Angelique
105 replies
83 months ago
Outstanding Service
Today , once again outstanding services Nadine done my waxing and Sibongile my pedicure . Thanks for the helpful advise as well as always friendly and bubbly personalities make it worth the Head Office drama and bad service. Your company needs to appreciate these ladies more and truly know that they are the reason why customers come back .
105 replies
83 months ago
Hair on point! THANKS
So grateful to Zaida, my hair was so stunning for the wedding .
56 replies
83 months ago
Excellence as always
Thanks so much to Fay and Traci at the front desk , your efficient services was really welcoming. Also a special thanks to Bongi and Samantha , the massages was exceptional
56 replies
84 months ago
Never Again! literally disgusted
Poor service....Waitress was basically bullying me into giving her a tip when I repeated needed to tell her what I wanted . Played deaf when I said I'm not going to tip her and that there's a reason why she didn't give me a pen......Quality of food is disappointing and being a loyal customer is really disheartening
56 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)