The Hollow Tree
Ranking
#14
in Restaurants & Food
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Food was overpriced, kitchen was slow (by the time our waitress was made aware the food was room temp at best), I could have made McCain frozen chips at home, whomever is buying their meat clearly does not know what Wagyu is (my burger was normal beef, I only eat Wagyu so I know the difference!), the saurkraut was not fresh, mash potato was cold and lumpy and gravy that came with the Einstein tasted like lamb (leftover from a carvery), place is full of 20's somethings who do not know how to behave themselves in public - but I suppose the ****py food is disguised by the fact that their patrons are almost all rip roaring drunk by the time they get their food. How do you not have a non alcoholic beverage menu??? This place used to be amazing, I brought my wife through for date night - what an utter disgrace!!!
1 reviews | Active since Jan 2020
Food was overpriced, kitchen was slow (by the time our waitress was made aware the food was room temp at best), I could have made McCain frozen chips at home, whomever is buying their meat clearly does not know what Wagyu is (my burger was normal beef, I only eat Wagyu so I know the difference!), the saurkraut was not fresh, mash potato was cold and lumpy and gravy that came with the Einstein tasted like lamb (leftover from a carvery), place is full of 20's somethings who do not know how to behave themselves in public - but I suppose the ****py food is disguised by the fact that their patrons are almost all rip roaring drunk by the time they get their food. How do you not have a non alcoholic beverage menu??? This place used to be amazing, I brought my wife through for date night - what an utter disgrace!!!
1 reviews | Active since Jan 2020
The service was bad, I literally had to go fetch the menu myself and that’s when I was assisted. The food there is a big NO NO, my 10 year old daughter cooks better, the ribs were crunchy, the meat was tasteless with no flavor like it was boiled and not grilled, the veg’s were over cooked and soggy, don’t get me started on the mash potatoes no flavor, looked like it was leftovers. I wouldn’t recommend this restaurant to anyone and the waiter had the nerve to ask if the food was great. I’m really disappointed. And it’s a pity that it was the only place that was open.
1 reviews | Active since Jan 2020
The service was bad, I literally had to go fetch the menu myself and that’s when I was assisted. The food there is a big NO NO, my 10 year old daughter cooks better, the ribs were crunchy, the meat was tasteless with no flavor like it was boiled and not grilled, the veg’s were over cooked and soggy, don’t get me started on the mash potatoes no flavor, looked like it was leftovers. I wouldn’t recommend this restaurant to anyone and the waiter had the nerve to ask if the food was great. I’m really disappointed. And it’s a pity that it was the only place that was open.
1 reviews | Active since Jan 2020
We have visited once on quiz night and also on a normal weeknight. I was very impressed with our waitress' warm and welcoming demeanour, she made sure that our needs were met throughout our time there. We liked the food, we loved the vibe. We look forward to visiting again soon.
1 reviews | Active since Jan 2020
We have visited once on quiz night and also on a normal weeknight. I was very impressed with our waitress' warm and welcoming demeanour, she made sure that our needs were met throughout our time there. We liked the food, we loved the vibe. We look forward to visiting again soon.
1 reviews | Active since Jan 2020
Very poor service and food is a BIG NO ! Food is bleak with no flavor , The Meaty Pizza was terrible very sour , chicken strips and calamari also poor quality, food was just not presentable at all ! I’m very very disappointed at this restaurant/ Bar. THE FOOD MADE ME SICK !
1 reviews | Active since Jan 2020
Very poor service and food is a BIG NO ! Food is bleak with no flavor , The Meaty Pizza was terrible very sour , chicken strips and calamari also poor quality, food was just not presentable at all ! I’m very very disappointed at this restaurant/ Bar. THE FOOD MADE ME SICK !
1 reviews | Active since Jan 2020
It is wise during the lockdown under current level 3 to phone to find out what a restaurant has available. Do I call in to find out if there is Alcohol Free Beer On Tap. Yes we have Devils Peak. Drive up to Hollow Tree , order drinks for the table , all the drinks arrive , but alas Devils Peak is not available, they have run out. In 15 minutes they ran out......... ***. Pathetic that staff do not know what is available. The Hollow Tree will not see me again. Do not bull **** a client just to get feet. I paid for wife colddrink and left.
1 reviews | Active since Jan 2020
It is wise during the lockdown under current level 3 to phone to find out what a restaurant has available. Do I call in to find out if there is Alcohol Free Beer On Tap. Yes we have Devils Peak. Drive up to Hollow Tree , order drinks for the table , all the drinks arrive , but alas Devils Peak is not available, they have run out. In 15 minutes they ran out......... ***. Pathetic that staff do not know what is available. The Hollow Tree will not see me again. Do not bull **** a client just to get feet. I paid for wife colddrink and left.
1 reviews | Active since Jan 2020
Poor service....Waitress was basically bullying me into giving her a tip when I repeated needed to tell her what I wanted . Played deaf when I said I'm not going to tip her and that there's a reason why she didn't give me a pen......Quality of food is disappointing and being a loyal customer is really disheartening
1 reviews | Active since Jan 2020
Poor service....Waitress was basically bullying me into giving her a tip when I repeated needed to tell her what I wanted . Played deaf when I said I'm not going to tip her and that there's a reason why she didn't give me a pen......Quality of food is disappointing and being a loyal customer is really disheartening
1 reviews | Active since Jan 2020
This review is on behalf of Shirley van Deventer who took guests to the Hollow Tree Restaurant (Durbanville) for lunch. (3pm on Thur 6 Dec) First impressions were bad, dirty entrance and bad odour. No other guests in restaurant , that should of been a warning, as most other restaurants were full. But they decided to give it a chance. Power then went off... so they ordered dishes that could be made on gas or without power... They ordered 3 salads (2 Salmon and 1 spicy chicken) and 1 pasta Alfredo dish. Salads were very disappointing, no dressing was served separately or on salad and it was mostly leaves with one old piece of cucumber on chicken salad.... and the salmon had 2 very thin strips of smoked salmon on .....for R95 you expect alot more.... Pasta tasted okay, but way too much runny sauce....pasta was swimming in sauce... The waitress disappeared after serving meal and could not be located to bring salad dressing...She only arrived when they were nearly finished..... In General a very bad experience and embarrassing to have brought guests to that restaurant. Asked for coffee, even water to be boiled on gas and instant coffee would of been fine....but they were told no coffee or tea could be made....They spent over R900 on lunch there and it was definitely not worth it....bad food and bad service.... Don't think they will be open for long...We will not go back....pity as the Hollow Tree on Old Oak Road is a much better Restaurant and the flagship. Staff should go there to be trained properly, kitchen and waiters....
1 reviews | Active since Jan 2020
This review is on behalf of Shirley van Deventer who took guests to the Hollow Tree Restaurant (Durbanville) for lunch. (3pm on Thur 6 Dec) First impressions were bad, dirty entrance and bad odour. No other guests in restaurant , that should of been a warning, as most other restaurants were full. But they decided to give it a chance. Power then went off... so they ordered dishes that could be made on gas or without power... They ordered 3 salads (2 Salmon and 1 spicy chicken) and 1 pasta Alfredo dish. Salads were very disappointing, no dressing was served separately or on salad and it was mostly leaves with one old piece of cucumber on chicken salad.... and the salmon had 2 very thin strips of smoked salmon on .....for R95 you expect alot more.... Pasta tasted okay, but way too much runny sauce....pasta was swimming in sauce... The waitress disappeared after serving meal and could not be located to bring salad dressing...She only arrived when they were nearly finished..... In General a very bad experience and embarrassing to have brought guests to that restaurant. Asked for coffee, even water to be boiled on gas and instant coffee would of been fine....but they were told no coffee or tea could be made....They spent over R900 on lunch there and it was definitely not worth it....bad food and bad service.... Don't think they will be open for long...We will not go back....pity as the Hollow Tree on Old Oak Road is a much better Restaurant and the flagship. Staff should go there to be trained properly, kitchen and waiters....
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