ML
Mark L
Active since Oct 2019
34
Reviews
0
Industries
Reviews
34 reviews26 months ago
DirectAxis refuses to send statement
Email received from Directaxis in reply to my previous complaint - All this was is an email to advise that they received my complaint. No further call or follow up from them - too date I am still not able to get a statement of account for a loan that is paid up.....
58 replies
26 months ago
DirectAxis Refuses to send Statements of a loan
I took a loan via FNB , which was later handed over to DirectAxis , and having been paying off for the past few years. I received a statement every three months and last statement was 11th August 2023 - I have now sent in a payment which should settle the loan - now I am requesting a final statement - DirectAxis is refusing to send me this information. They sent me a Paid Up Letter - but no statement to show if the final payment I made was the correct amount or slightly over...... Why ? DirectAxis can you not send me a statement ?
58 replies
28 months ago
Assistance with Telkom terrible
Trying to reduce the spend limit on a Telkom Account is near impossible. Numerous attempts - unanswered calls - how can I reduce the spend limit on a contract with Telkom ? Thanks Mark / 0659226551
0 replies
28 months ago
Impossible to get Refund after cancelling error policy
After been "conned" into signing for a policy , after saying numerous time I want a QUOTE only ( yes but we need all your details) I have now battled for three months to get the error policy cancelled and the payments taken off my account refunded. On the phone everyone is courteous and polite but nothing gets done. PLEASE OUTsurance FIX my issue. Mark / 0659226551 / Mike Hopkins Motor Cycles
129 replies
29 months ago
African Bank Service Fails
African Bank IT department does not follow up with issues. I am trying to make once off payments but the OTP required does not load. I have logged queries , I have been to African Bank branch - Not one staff member is able to assist me. Poor Show African Bank.
71 replies
29 months ago
TELKOM Service FAILS
I have been trying to change my Spend Limit with Telkom. Impossible. Neither on the App , neither on the website. The Whatsapp Help is useless. To try and get a person to talk to is also impossible. All one gets is an automotive System that is useless This is why Telkom will become another failed service in SA.
0 replies
32 months ago
DSTV blocks channels
Tonight all I get is channel 134..... the rest of package is blocked. Pathetic. So I paid R335 for one channel. I refuse to pay again for Pathetic service.
131 replies
33 months ago
Multichoice & DSTV cut service without warning
Having been a client of DSTV for many years I finally had to give up with them. I downgraded my package from full to family and apparently short paid end June by R99.00 - Accounts were paid as per sms sent. End July I paid 1 cent short - account blocked. After numerous unanswered calls I spoke to Karobo Mol , who said I should pay in a further R335.00 plus R 99 re-connection fee. DSTV , finished with you. 70% ******* on Multichoice , Their staff dont care - why cut for R100 short paid , why not call or sms reminder ? Good Bye , another failed SA provider.
60 replies
35 months ago
KIng Price Repudiates a claim
King Price Insurance has repudiated a claim for a damaged tablet under excuse the damages are "Wear & Tear"....... wear and tear on a tablet that was working perfectly prior to falling ! poor one King Price , Poor one
265 replies
35 months ago
GHD not repairable after warranty
To all consumers - beware when purchasing a GHD - Great communication from GHD , but after sales service is terrible. However should you have an issue with the GHD after the warranty you are left in the dark - the units cannot be repaired - GHD will not render any repair service , but want you to buy a new one - So you are in for R3800 every 2 years.
0 replies
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1 Star
34 (100%)