MB
Mildred B
Active since May 2019
3
Reviews
0
Industries
Reviews
3 reviews52 months ago
Demand of payment for non service by BULLY Telkom
I applied for the 'DSL Unlimited Home Lite' service with Telkom last year sometime between May & June 2021, between that time and December, the service was disrupted many times some times up a month, In October, I was told that the services would no longer be available because of cable theft, In December on the 13 2021, I went to their store at Musgrave Centre to have the contract cancelled. After queuing for an hour I was assisted by a lady, that also took about 45- 50 minutes at the end of it she said it was fine she would log the cancellation, two weeks later when I did not get any notification from Telkom for cancellation, I decided to go back to the store only to find that the cancellation was not logged! This time I was assisted by the store Manager who promised that it would be cancelled and that I would get a refund from Telkom starting from October. To my surprise, on the 14th of January 2022 I got an invoice saying 'Final invoice' for the amount of 1172.00 of which they debit my bank account on the 5th of February 2022! My question to them is- I am I supposed to pay for their inability to offer the service and incompetence? Or are they simply a bully? I spent a lot of money paying for alternative measures to get internet, when does this end?
0 replies
52 months ago
Payment for making a booking
I called 9th Avenue Waterside to make a booking and was told everything is done online and there is a deposit to be paid. I asked the lady on the phone what I must do if I do not have access to online booking, her answer was that only people with access to online are expected to go to their restaurant. Last week week I booked telephonically and a table was reserved! After supporting 9th Avenue Bistro for many years, we have decided to stop going there, the lady was impolite and not accommodating. What a pity!
0 replies
84 months ago
Handling of customer bank card
My husband went to do shoping at Checkers Davenport. Upon going to the cashier to pay, she took his visa card and kept looking at it. When he asked what was the matter she said she had never seen a card like that. When hen asked her to give him back his card, she refused and said she would call the manager, when the manager came he said the cashier had the right to look to hold on to a customer's bank card. I just think it is totally wrong especially with the rate of fraud on increase. This is their contact number: ********** 450
0 replies
Review Distribution
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2 Star
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1 Star
3 (100%)