SP
Sandiso P
Active since Jun 2019
19
Reviews
0
Industries
Reviews
19 reviews6 months ago
Pathetic Customer Centric - ******
I have lost patience with Credit Matters regarding their credit clear clearance process. I have practiced my rights multiple times however they are not coming to the party. They've requested me to send all the necessary documents (Paid up letters) I also went far as making a payment that was required but I still don't have a clearance letter. I have forwarded proof of payment as evident. The last communication I had with Kelly Smith was around 15 August 2025 from email address kellys@creditmatters.co.za informing me that she will forward the clearance letter by the end of the week but until now. Can someone from your office contact me and provide me with my clearance letter that is due to me. My contact details are Thembakazi Xegwana 0781513955 and my correspondence email address is thembakazixegwana.tx@gmail.com.If I don't get feedback within the next 3 business days I will take the matter with Ombudsman if I don't get feedback by the 7th November 2025.
0 replies
12 months ago
Lies lies lies - Insurance Claim
What a stressful and painful situation that Absa has led me into. I went to 3 different branches however they are giving different statements in terms of the insurance claim. I am stuck in a situation I can't process the claim due to the waiting period of 7 months stipulates should the deceased pay premiums of 6 months they do benefit on the claim. The consultants has been sending me from pillar to post and the deceased is supposed to be burried next week. To anyone who has an insurance with Absa Bank, run as far as you can because they selling us lies. I've never been this disappointed in a bank like this.i don't know how you train your staff, but whatever you do there is just running a circus. ABSA I WANT YOU TO RELEASE MY FUNDS ASAP AS THEY ARE DUE TO ME.
58 replies
22 months ago
Bad service and not being transparent and communication.
I have made an enquiry with Nudebt requesting a prescription letter on 3 weeks ago. A consultant by the name Thabo sent a reply advising they will send a escalation with Telkom regarding the request. However I received an email on the 27th June 2024 advising my query was received and ref no 79472996. Surprisingly they advise me to call in why, whereas I have sent them an email and awaiting for my letter. Am so disappointed in Nudebt Management.
0 replies
23 months ago
Prescription letter
I have been asking Nudebt to provide me with a prescription letter as my telkom account is prescribed as per prescription Act. Can I please get a prescription letter for my Telkom account and stop sending messages reminding me about payments. My ID no is 9310105794089. Cell no is 0787004528
0 replies
24 months ago
Release payments
Everytime I need to report here in order for things to be done. I have waited for 7days for my funds to be paid, but yet nothing has happened. Please release my fund.
0 replies
24 months ago
Exception customer service.
Thumbs up to an exception customer service that was rendered by a GABS inspector tall with dreadlocks . It was exactly 07:10am bus from Harare to Blaauwberg Ridge, he took a bus from Philiphi Village to Crossroad. What surprises me he had a smile on his face and greeted every passenger with respect and with some he done handshakes including myself. Keep it out Sir, we appreciate your work and may your journey with GABS continue to grow.
0 replies
24 months ago
Uif payment delays 😕😕
I have requested a continuation of UIF benefit on the 04/04/2024 @ 23:32pm on the uif portal website status was received . I then done it again on the ussd on the 10th same month status "Received from UIF_USSD" 2024-04-11 05:33. On the 2024-04-11 07:30 status changed to Sent to Paymaster on the 2024-04-13 08:08. I've been waiting forever an no one seems to care. I've lost hope with UIF, whereas at the other hand am dead broke. I don't know what must I do anymore. Can someone please release my funds. Can someone please tell me what is happening?????? Please call me on 0787004528
0 replies
27 months ago
Inefficient customer service
I really don't know why is it that one needs to always logde complain in order to get paid the UIF funds. The customer service call centre is horrible. They don't know how to resolve queries. Everytime when I call them am always provided incorrect answers. I have been waiting for payment 2 weeks ago.l and nothing has been made until now please release my funds as they are legally mine. I don't have money to go each and every payment to labour. I have been waiting. Should I not get my funds by Friday I will report you to ombudsman and the news papers. What you are doing is pathetic.
0 replies
29 months ago
Unprofessional consultant and delays within UIF processing.
Yesterday around 16:20pm I called the department to follow up with my claim. Firstly the consultant was unprofessional, she was just in a hurry to end the call. Secondly when I asked her name twice she was already fed up. I couldn't get the name even today but it sounded like Ntombifuthi or Ntombifikile. She asked ne confirm my details I did, afterwards she asked me to hold. I waited on the line about 3 minutes. After few moments I realized I have been holding for long, while i was still looking at that the call was disconnect. Am fed up to the edge with such poor customer service and it stinks.
0 replies
30 months ago
Prescribed Debt - Prescription Letter Request
I have been requesting nimble to provide me with a prescription letter and they have been informing me that they are still investigating. It is exactly a month now I have been requesting the letter. No one is updating me about feedback its just quiet. I need management intervention now.
262 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
1 (5.2631578947368425%)
2 Star
0 (0%)
1 Star
17 (89.47368421052632%)