NM
Nisa M
Active since Jul 2019
19
Reviews
0
Industries
Reviews
19 reviews22 months ago
Pathetic service at THE GLEN
FNB THE GLEN.. it is appalling the way you treat your senior citizens coming into the branch for help. My parents went in for a passport application and not one single person assisted them. Do you people think it is so easy being at the age and being told to do it online???? Some old people find it difficult, you may have the skill and are born in an online era but they are not. And to think you are a branch that has human beings employed to assist your clients!!! I would rather all branches close so we can all do ONLINE!!!! What is your purpose?????
1 reply
36 months ago
BONITAS decide whether you are allowed pain relief!!!
Please be very careful when accepting Bonitas as a service provider. They have all these benefits that you may find appealing however they always find a way the make sure they don’t pay a claim. Since when does a medical decide what that you as a human being does not deserve to go through an UID insertion without pain??? I had a very bad experience and needed it removed and BONITAS declined a claim????? So is BONITAS now allowed to tell woman what they can and what they can’t do?
1 reply
37 months ago
Bonitas
It baffles me how Bonitas always find a way to ***** over their clients. I’ve been battling for them to approve a quote for braces for my son and yet they have found a way to put me through more expense just so they don’t have to pay. Have been with them for 15 years and never used the specialized dentistry benefit and now when I desperately need to use the benefit I get pushed from pillar to post between Bonitas and Denis. WhT is the point of having medical aid if they are not will to assist you when you need to use it.
1 reply
43 months ago
ABSA NORTHMEAD SQUARE
It is truly appalling to see the way clients are treated at this branch. What is the point of having customer service counters when there is nobody to service your customers????? Old clients sitting for more than an hour leaving without even getting assistance? Do we live in an era where we disregard the old? Where we have no compassion towards people? ABSA, instead of spending money re-branding you should have considered spending money on training your staff to move forward with excellence. The clients you treat with such disregard are the same clients that allow you to be functional!!!!!
1 reply
48 months ago
Slie- Business Magager
Truly disgusted at the way FNB business manager Slie Gasa treats her clients. I am appalled at the service I have received and will never recommend FNB as a bank of choice to anybody. An e-bucks query that is as simple as changing a code on the system has taken three weeks to get any attention and yet still nothing has been done to assist. Even after doing half of Slie’s job contacting e-bucks and getting their assistance. Is this the reason FNB had business managers? Is it not to service their clients needs.
1 reply
51 months ago
Poor quality
Really disappointed in the quality of the shape wear at Woolies. Material tore after just 2 uses, Really disappointing.
0 replies
56 months ago
2021 Fortuner
Purchased a brand new Toyota Fortuner from Hyde park Toyota. Not less than a month later the clip for the back seat came off the stitching. Not a big deal right?? It is a big deal because this is a NEW vehicle. Is this a testament to the workmanship??? Tried to co tact the salesperson at the dealer and as per usual once the sale is made the salesperson doesn’t actually care. Once again is this what we are to expect from Toyota??? A brand that is trusted for so many years?????
0 replies
58 months ago
Experian
Robert as experian who refused to assist me with query before even giving me the opportunity to divulge my case number!!!! Is this the type of consumer service we can expect when we are trying to get assisted after wrongly being listed???? How do you not assist a client with a query?? And when I asked to speak to a team leader I was told that he is unable to transfer calls??? Yes let’s look into CV’s and employ liars and incompetent people to help our fellow South Africans.
1 reply
63 months ago
OLD MUTUAL
After a year of trying to cash out his retirement annuity due to early retirement My dad has once again gone to SARS to obtain yet another tax number. He has been doing this at least once a month since last year. He is ill and he has to be running up and down and being frustrated by incompetent employees. He had to close his business due to COVID. He really required this money for survival. Is this how you treat your old people???? Is this the policy that they signed up for?? Because if it is then nobody should take out a retirement policy thinking that they are saving for old age yet when old age comes up there is no help or assistance. Now you are running around only to retrieve what is yours!!!!! He does not even have transportation and yet none of these circumstances matter because we are all sitting in our lavish offices requiring this that and the other with no compassion for the elderly and what it takes for them to actually get all this things. I find it hilarious that when we are young you will send out a financial consultant to ensure documents are signed and make sure everything is in order for that debit order to go off. Yet when it comes to actually paying out then you expect these old people to do their own running around. Why do you not offer them a financial consultant to wrap this up??? Is it because there is no commission involved and does not benefit your company???? This is truly appalling and I will never recommend OLD MUTUAL to anyone
1 reply
67 months ago
Pathetic service
My word!!!!! Is this how you treat you people????? Kamogelo at you Newtown branch has been making my parents drive up and down for months now in order to disinvest their money?!!!!!! COVID-19 has paralyzed the state of many people and this is the time where our policies that we have been paying for years should assist us. Instead we have incompetent and heartless staff members who do nothing to assist your clients!!!!!! Kamogelo I have never in my life been so disgusted by the way someone speaks so rudely to their client. My parents require the money and this is how you behave!!!! Her exact words were “ well they need the money” YES they do else they won’t be begging for it!!!!!! Just remember it is because of those policies that you have a job!!!!! Is this the kind of people OLD MUTUAL hire to represent them??????
1 reply
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19 (100%)