OD
Ofentse D
Active since Jul 2019
59
Reviews
0
Industries
Reviews
59 reviews3 months ago
Unprofessional Service
I had the worst experience with Uber Eats and Mochachoes in Menlyn today. I placed an order at 12:30 and only got the order at the 13:30. My order took 1 hour just to move from Menlyn mall to Manlyn Corporate Park The service was very unprofessional
0 replies
3 months ago
Unprofessional Service
Unprofessional service. Order around 18:00. Store accepted. Expected 19:00 around 20:00 i start engaging with the support them Anzonia only to find out that they don’t have drivers available. Why are they accepting orders if they don’t have drivers available. Now I have to wait for 5 days for my refund for something I’m not even at fault at.
0 replies
5 months ago
Unprofessional
URGENT: FNB 2-Year Case Delay (6783143NF) - Administrative Negligence Requires Immediate Refund Bank: First National Bank (FNB) Case Reference: 6783143NF Date Case Opened: 2022 Summary of Failure: I am formally escalating an unresolved case that has been demonstrably mismanaged by FNB for over two years. 1. Administrative Breakdown: After submitting all required documents in 2022, the case went silent. The bank later admitted the delay was due to the original case handlers leaving the bank—a severe internal failure in continuity and record management for which I, the client, should not be penalized. 2. Unacceptable Proposal: After two years of negligence, FNB proposed referring the matter to the SAPS for a ******** investigation. This is an inadequate and futile response, as the two-year delay caused by FNB has severely compromised the potential for a successful external investigation. 3. Demand for Accountability: FNB's internal administrative failure is the direct cause of this prolonged non-resolution and the resulting prejudice. Required Resolution: I demand that FNB immediately accept accountability for its negligence and process an immediate refund of the due amount. I require a substantive resolution and a clear timeline for the refund within 5 business days. Failure to resolve this matter within the specified timeframe will result in immediate escalation to the Ombudsman for Banking Services.
53 replies
7 months ago
Bad Service
Good day Please kindly rout this complaint to Mc Donald’s Soshanguve Crossing. I ordered 3 Mc Feast meals with 2 orange juice and 1 Sprite. The orange juice was added with water there’s no taste at all. Order number 3130 Was assisted by Joyce Ngobeni
0 replies
8 months ago
Unprofessional Service
I’m am not happy with the service from Pick n Pay. I made an order around 17:38 using the app. My order was accepted and I was notified that my order should take +-30 minutes. After 30 minutes I was notified that my order has been delayed on the app. I waited patently but then saw that time I running out and some goods were for an excursion for kids and they are leaving early tomorrow morning. There was no communication from Pick n Pay notifying me that I might not get my order. At 19:30 I called the customer service department and I was told that i should not worry as there’s a driver who’s on his way to collect the goods and the store only closes at 20:00. I waited until 20:30 and still no communication nothing. I had to go out a purchase additional goods in order for the kids to have something on their excursion. This is so unprofessional. It’s not 21:36 no communication nothing you just left me hanging. Pick n Pay please kindly cancel my order and reimburse my funds . Order : 4001421647 Pick n Pay Soshanguve Crossing
53 replies
8 months ago
Unprofessional service
This case was lodged in 2022. I had to request for feedback several times (in most cases being ghosted) but I’d keep on following up. I’d receive feedback such as “the person who was dealing with your case is no longer with the bank” which was not my problem they should have allocated my case to someone else immediately. After another follow this is what FNB is saying. “ FNB attempted to recover your payments/funds but regrets to advise that these funds were fully utilized in the implicated account held at ABSA. We urge you to pursue this matter ********ly in an attempt to recover the misappropriated funds. ABSA will assist you in this process and will provide the South African Police Service (SAPS) and/or relevant law enforcement with information pertaining to the implicated ABSA account, upon being served with a Section 205 Subpoena in terms of the ******** Procedure Act 51 of 1977. Kindly also provide us with a SAPS CAS No and an affidavit in order for the necessary action to be taken against the implicated account. To the extent that you remain dissatisfied with our response, we recommend that you refer the matter to the FNB Care Department for an independent assessment. The contact details of office of the FNB Care Department: FNB Care Telephone number: 087 575 9408 E-mail Address: Care@fnb.co.za Kind regards” I am really disgusted by this bank
2 replies
8 months ago
Unprofessional Service
Absa I am still awaiting on being assisted on a ***** case that was lodged in December 2024. I called the ***** department on the day of the incident and I was told to await feedback while they investigate. After some time i followed up on my case and they now said that I should open a case . The Saps are refusing on opening a case a they state that the incident occurred long before. I wasn’t advised by the ***** specialist on opening the case on the same day and after a few days when I’m following up this case issue occurs.
53 replies
8 months ago
Unprofessional Service
First National Bank. I’m still awaiting for feedback on a case that was opened in 2022. Sibusiso Gumbi ,Mitchelene Louw and Lunga Bottoman.
53 replies
8 months ago
Unprofessional Service
I ordered 2 Box master meals with a coke and sprite but the delivery came with a Coke Zero and a Stoney. I even paid extra for the Coke and sprite. KFC Thorntree
0 replies
10 months ago
Unprofessional Service
I am writing to express my significant disappointment regarding an order placed with Debonairs Thorn Tree on 30/06/2025 at approximately 5:33 PM. After waiting 30 minutes, I called the store and was told my order was confirmed and would be dispatched shortly. Despite this assurance, my pizza never arrived. I then reached out to Debonairs customer service, and though I was told my complaint would be lodged and an SMS would follow, I have received no update whatsoever. This is unacceptable.
0 replies
Review Distribution
5 Star
10 (16.949152542372882%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
49 (83.05084745762711%)