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Tertius N

Active since Jul 2019

6

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0

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Reviews

6 reviews

CMH Ford Hatfield

10 months ago

Disappointing service

Extremely Disappointed with CMH Hatfield Ford – Defective Vehicle and Poor Customer Service I regret to share my extremely disappointing experience with CMH Hatfield Ford. After purchasing a car from their dealership and had the car for six days , I’ve already encountered a significant issue with the vehicle’s touch screen radio. The radio, which is an essential feature of the car, simply stopped working after only a week of ownership. This is not due to any misuse or mishandling on our part — the radio just failed. Given that it is a high-end feature, it would be very expensive to replace, which makes the situation even more frustrating. When we contacted Hatfield Ford to resolve the issue, we were told that they would not cover the repair, despite the fact that we’ve barely had the car for a week. The dealership’s refusal to fix or address the issue is not only unreasonable but also completely unfair. The entire situation has been incredibly disappointing, especially since we trusted Hatfield Ford to provide us with a quality vehicle. It is completely unacceptable to purchase a car and have it malfunction so soon after delivery, and for the dealership to refuse to take responsibility is appalling. I expected much better service and accountability from a company that claims to prioritize customer satisfaction. Sadly, this has been a terrible experience, and I would caution anyone considering doing business with CMH Hatfield Ford. I truly hope that other customers don’t face similar issues, and I’ll certainly be rethinking any future dealings with them.

0 replies

Hi-Fi Corporation

20 months ago

Hifi corp what a joke

They lost a customer that bought most of their electronics from them. Latest purchase been waiting for it to be delivered for 8 days now. Was infomred that it can take anywhere from 3-5 working days witch is fine but day 8 now and still not deliver nor do i have my correct tracking details. After phoning a couple of times and wasted a lot of my airtime found out that they dispatched my item from the store to the couriers only on the 05/12/24 where on their website it clearly indicates that it was handed over to the couriers on the 01/12/24. Absolutely poor service and my item is sended from increddible connection and not hifi corp and neither of them can provide me with the correct tracking details. Last time ill buy anything from them both

0 replies

MTN South Africa

46 months ago

MTN utterly useless

Utterly poor client service. Wasted so much of my time and airtime trying to get a bit of assistance. Hours of trying to reach a specific or correct department. Been almost 3 months now without any reply to my emails.

0 replies

Webuycars.co.za

50 months ago

Webuycars mbombela

I'm really unhappy with the service of webuycars at mbombela. Some of the sales persons is really un professional and as soon as you apply for a car with your own finance and just have to finalize a few documents they sell the car to another person. They are un responsive and they tell you a bunch of nonsense to get the deal. Highly recommended avoiding Mbombela branch and go the extra miles to their Johannesburg or Pretoria branches. They wastes so much time and money i will never get back.

3 replies

Webuycars.co.za

58 months ago

Great service and highly recommended

Was at the Midstream branch where Eddie Hanekom assited me. Really great service and was helped sighned and everything within a hour. Big thanks to Eddie for your friendly, professional and great service. If you needs a sales person personally ask for Eddie and thanks We Buy Cars

1 reply

Prime South Africa

85 months ago

Fantastic service

Excellent client service with great customer care. Professional consult that explains everything from a to z and does not mind repeating en clearly explaining everything again. Great service

1 reply

Review Distribution

5 Star

2 (33.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

4 (66.7%)

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