NP
Noel P
Active since Aug 2019
13
Reviews
0
Industries
Reviews
13 reviews15 months ago
Bakwena Spa Zewenwacht refuse to let me book.
Good luck trying to make a booking. They respond once on email after you send 7 emails, call, reach out on WhatsApp etc. Then they refuse to reply to your email and let you make a booking. Useless.
0 replies
18 months ago
Why not to use Mr D.
Waiting for 2 hours for food. From the time it was accepted. Contacted support. They were no help. They just kept telling me to wait a bit longer and immediately closing my query. Saskia and Lynne were the one's I spoke to. This is shameful service delivery. I hope every one of your customers gets to experience this so they'll never use your services again.
53 replies
22 months ago
UberEats theft.
Ordered food. McDonald's. Gave delivery instructions. Specifically instructions for getting to the entrance, since the GPS takes it to a nearby house. Driver said that's fine. When the food is ready, he goes to the wrong place, I contact him and tell him he's at the wrong place. He goes to a nearby shop and waits there telling me to come collect it from there. I refuse since I ordered delivery for a reason, if I were able to leave, I could have gone to get takeout the normal way. He puts it on the app that I was unavailable and takes a picture of the food on the road. No house number, no proof etc. And support is ****ing pathetic since they completely condone this behaviour. **** you UberEats. I'm gonna ensure everyone knows how useless you are. I can't wait till you go bankrupt. I'd rather starve than use your services again. And that now extends to Uber too. Used to use Uber often. But I'd rather take a useless ****ing taxi than support you or any company in partnership with you.
0 replies
24 months ago
Uber Driver calling to demand the trip be cancelled.
Had a trip yesterday, and whilst awaiting the trip, there was a WhatsApp call from 0644970325 that was insisting that I cancel the Uber trip and request again because they didn't want to cancel on their end. Furthermore, they claimed to be in Pinelands whilst the app displayed someone much closer, literally down the road. A few moments later the guy down the road arrived, and it was certainly a different person to the one who called and demanded I change my trip. The rest of the trip was completely fine. But either screen your driver's or don't let your app leak the numbers of the customers to the drivers that don't accept the trip. I want my private information to be protected. Our laws expect and enforce our private information being protected. Fix your system.
0 replies
25 months ago
Is this false advertising?
Makro in Cape Town, also their online assistants. Saw the Dremel 4250 128 kit on special. I thought it would be an ideal time to get one as I needed a few minor power tools and it will only be DIY usage. Tried making a purchase online, but it wasn't on their site. Contacted their online staff. They explained it was an instore promotion. I asked about which store, and was told I would be able to find it at Makro Ottery. Was given a phone number, but it was still just their main number that's not very helpful (called them earlier that week and the guy was completely confused about the specials). So I head to the store over the weekend, go straight to the tool section. Look for the item... And nothing. I ask the sales staff about the item. And he says they never recieved any stock as of yet but that it was on special at that store. I ask if another branch might have, and he was helpful enough to find out. And from what he said neither Montague Gardens nor Cape Gate had received any stock either. This is for an item on special in the catalogue specific to cape town. Idk if it was in any other catalogues. But it was definitely in the catalogues in Cape Town. I still have the catalogue and I double checked the product code itself with Dremel's website to make sure of what product it was that I was going to buy. Anyways, I asked if the stock could be ordered as it's supposed to be on stock at the time, and was told they're unable to order an item that's on special. He said to leave my contact details and that he would keep aside one for me when stock arrives. My issues are not with the service I received from in store or online staff. My issues are with Makro itself. It's been about a week since the special has ended and there's still been no word on having received the stock they needed for the special. Did the employee just not contact me? Possible. Did the employee lie about not having received stock? Also possible. More likely that Makro **** about their products on sale and in stock. If you shop at Makro, even verifying that they have the item may not be enough to guarantee that they do in fact have the item they say they have. I couldn't even get myself a gift for my birthday because they don't have stock. Not just not on special. Absolutely useless.
53 replies
29 months ago
CPUT Part time studies.
This review is more of a heads up or warning or advice. Whatever you want to take it as. CPUT no longer allows students to work and study. They may let you enrol. Because that's how they get their money. But according to the new policy, attendance needs to be 80% in order to write each assessment or prac. And that probably includes the exam as well. They've also put in rules against having online lectures or recording lectures to be available online. This is clearly setting up part time students for failure in a completely unavoidable way. Malicious. Greedy. I can only guess the intent behind this. But being at the end of the first year of a 3 year qualification knowing that I'd have to drop out or just pay fees and be unable to score any marks towards my grade unless I quit my job (which I need in order to pay the fees mind you) is not a fun position to be. Department of Electrical, Electronic and Computer Engineering DEAR: STUDENT NAME [STUDENT NUMBER] NEW DIRECTIVES FOR STUDENTS FOR 2024 (AND BEYOND) The Department of Electrical, Electronic and Computer Engineering has instituted the following directives as of 1 January 2024: 1. Minimum attendance/participation rate. a. All students are required to maintain a minimum attendance/participation rate of 80%. b. Applies to all subjects offered in DEECE. c. Applies to all qualifications offered in DEECE. d. Any student that fails to maintain the minimum attendance rate of 80% will not be eligible to write any planned assessments. i. As an example. If the attendance rate is not maintained before assessment 1, then the student forfeits their attempt for assessment 1. ii. If the attendance rate is not maintained thereafter, the student forfeits their attempt of assessment 2. And so forth. iii. The implication is not retroactive. i.e. forfeited assessments cannot be returned to at a later stage. e. This applies to all assessments and includes, e.g. written, practical, project, etc. 2. Student contact sessions. a. All subject contact sessions (e.g. lectures, practicals, assessments, etc.) will only be conducted on campus, face-to-face (i.e. in-person). b. No remote access contact sessions are allowed. c. A blended learning mode is offered in conjunction with Myclassroom/Blackboard access. d. Students access supplementary learning materials via Myclassroom/Blackboard. 3. CPUT rules and regulations a. Students should carefully read the CPUT rules handbook. b. All lecturers will provide a copy of the handbook on Myclassroom/Blackboard subject folders. c. The latest version of the rules should be adhered to. d. Ignorance of the rules does not absolve students from its enforcement. The above directives will appear in every subject guide for each qualification from 2024. Dr M. Adonis HoD: Department of Electrical, Electronic and Computer Engineering Cape Peninsula University of Technology | #WeAreCPUT t: +27 (0) 21 959 4370/6246; | e: adonism@cput.ac.za | w: www.cput.ac.za PO Box 1906 Bellville 7535 | Symphony Way, Bellville, Cape Town, South Africa FOLLOW US Facebook facebook.com/cput.ac.za | Twitter @CPUT | Instagram @WeAreCPUT CONTACT DETAILS and QUERIES Please direct any queries you have as follows: Contact persons Query Unit Contact person Applications. Registration and cancellations Faculty office Faculty officer: Mr Badroen Cassiem (CassiemB@cput.ac.za ) Department faculty officer assistant: Mr N Madonsela, MadonselaN@cput.ac.za Mrs N Booysen, booysenn@cput.ac.za IT related CTS • Helpdesk: ctsservicedesk@cput.ac.za • Connectivity and data: ctsservicedesk@cput.ac.za • Password/login: ctsservicedesk@cput.ac.za • Blackboard: ctsservicedesk@cput.ac.za Academic DEECE Head of Programme (undergraduate): Dr Z Nkosi, nkosiz@cput.ac.za or Head of Programme (postgraduate): Prof A Raji, rajia@cput.ac.za Departmental secretaries: Ms V Zisile, ZISILEV@cput.ac.za Ms A Leo, leoa@cput.ac.za Ms Z Tom tomz@cput.ac.za Senior Laboratory Technicians DEECE Mr Chris Wills, willsc@cput.ac.za Mr Philip Msiza, msizap@cput.ac.za
0 replies
34 months ago
Nando's Canal Walk.
I have to admit, taste isn't even worth it anymore. The quality of service that's gotten from Nando's is abysmal. I completely understand why they're so scarce. No one wishes to eat there anymore. When you confirm an order 4 times to be sure it's correct and you still managed to mess it up, that's honestly spectacular. To anyone who wishes to see how badly they ***** up your order, feel free to try the Canal Walk branch of Nando's. The best part is if the order is for 5 meals of the same item. 1 lemon and herb and 4 hot, I can't imagine that's too complicated. If my standards are too high and expecting your staff can count to 5 and read back an order is too much, I apologise. I always felt Nando's was slowly going under because the portions size to price ratio was bad. But it's quite refreshing to see that I was wrong. In other news, to people who want a similar taste (not really but it's grilled chicken with some kick at least) try out Pedro's. They're not gonna blow you away. But I've never come across poor service from them. My experience with them is limited to the one in Claremont. But still. And to Nando's, if you read this, don't worry about trying to win a customer back. A single customer is not gonna change the flow of your revenue. I'm merely sharing my experience with the few people who look for quality service and experience before making plans.
0 replies
48 months ago
Planning on studying Nated? Keep this in mind about College of Cape Town.
I'm very disappointed with their ability to mark work according to their own marking guidelines. I tried reaching out to them to query this but they were unwilling to even look at my work which was graded by M Ford according to the site. The assignment being out of 30 marks, and the second question being out of 10, my second question was entirely ignored. Yes, I agree that I did not have it identical to the marking guideline. But the question was basic math. It was Kirchoffs laws being used to calculate voltage across a resistor (of which on the question paper they had asked for the voltage across a resistor that didn't exist, just to show you the level of professionalism to be expected). And while I skipped steps, my working was correct. Even though I rounded it off to two decimal spaces rather than three (they never specified at what point to round off) I'd gotten nothing. The only other thing I did differently is that I did the loops in a different order. Which shouldn't matter when the question was to use Kirchoffs laws to calculate the voltage across a resistor as you're going to need simultaneous equations to find the current anyways. Rant over. Just a heads up, when trying to get in contact with them over the phone you're gonna spend at least 4 hours of their admins are in on the day. They take a disgustingly long amount of time to get certificates ready (I've been waiting for one of mine since April 2019 and whether I call about it or go in person they always have an excuse, take down my number and tell me they'll call me back when they eventually print it). The standard of work used to be better. The lecturers I've met do know their work, at least when they're willing to follow through on their own mistakes. Overall my recommendation would be to not use them to study further. There are alternative options and it seems at the current time they have too many students for them to be able to keep up with the workload. So let's make it easier on them by not studying there. Just my opinion.
0 replies
52 months ago
MTN Westgate mall
I was at the Westgate branch of MTN earlier today and had the most disrespectful, belligerent, and prejudiced employee serving me. In my distress I did not happen to get his name but he was a tall man with short greying hair. When I entered, he was busy enjoying a conversation with his colleague. I guess he felt that since it was after 4 there was no reason for me to be there. Next my brother whose contract was on my name had to wait outside, fair enough I guess, covid protocols. But later I notice it was specifically just him, because 3 other people in the store had 2 or more people per customer and two of those customers came in after me. But ignoring the blatant racism aside, when I was trying to address the problem he never let me finish my sentence. Interrupting me multiple times before I can finish speaking. Not to mention even after I said what happened, it was more than apparent that he'd just ignored me as he blatantly asked about the exact same thing I said twice already. So to anyone wondering if whether or not they should get a contract with MTN I would sooner advise you to sell your soul or go entirely without cellular communication, let alone any of the much less harsh options such as using any other cell network including the well meaning but incompetent Cell C, before I would tell anyone to ever use a network provider with either such an abysmal lack of discipline and customer oriented service in their training or their willful choice to have such indecent and unprofessional individuals at their customer service centres. I've had bad service with Telkom before. Their staff lies and makes promises they can't keep. But I'd still choose them over this. Just a heads up to anyone thinking of switching to MTN. Their service is disgusting. Even if their network coverage is decent enough.
0 replies
61 months ago
Telkom staff are poorly trained, or deceitful.
Greetings. I was at Telkom in Promenade a few days ago, looking to cancel 1 of my 4 contracts I had with them. Knowing that the cancellation fee depended on how much time was left on the contract and whether or not it came with a device. And yet the lady who "helped" me, I cannot recall her name at this moment, was adamant that the cost would be R800 per contract cancellation regardless of how much time remained. I may not know every detail about my contract, but I do know how it works. It makes sense as I had been a customer with them for almost 6 years and planned to remain one for the foreseeable future (they may cost more than other network providers but their speeds usually made up for it). I barely got any words in during the few minutes she saw to me, despite having had to wait for over half an hour before being seen to. Needless to say I don't like being lied to, regardless of whether or not I know the actual details. If they're uncertain about how something works, they should ask someone with more experience or at least say they're not sure. And the store management should ensure that proper training in how the contract works is received by everyone. Of course I decided to go to a different branch the very next day and close all my contracts regardless of any penalties that may have incurred, as it turns out I wouldn't have even gotten any. But I will never again recommend Telkom to anyone.
0 replies
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