XM
Xolani M
Active since Aug 2019
4
Reviews
0
Industries
Reviews
4 reviews50 months ago
Change of ownership papers
I paid off my vehicle over a year ago now and have been requesting for NaTIS documents for over 6 months now. The first papers were received in Nov 2021 and when trying to process ownership change I was informed by Traffic Department that the company representative was incorrect. Dropped a follow up email requesting for correct documents. I was request to pay R350 so that will process this change on my behalf. I made the necessary payment and with all rejection documents from Traffic. This was done on the 17th Jan 2022 and was advised that it will take 14 days max for me to received the papers. On the 25 Feb 2022, I am now told that I have issued the request via my business email address instead of my personal. Mind you I did not receive no email advising me of this nor a call requesting me to sent the request via person email address. It is surprising that before one pays off the vehicle, Wesbank was able to contact me in any means possible via cell, office number, wife's numbers, etc But because I now requirey papers, it is now a struggle. Would not recommend Wesbank to any of my familybers, friends or colleagues. Thank you bye.
106 replies
71 months ago
Unauthorised debits MULTID FORAANDG
For the past few months, I have noticed unauthorized debit orders with reference MULTID FORAANDG. How does FNB allow these debits without my consent? To reverse these authorized transactions are a cost to the client, mind you? It is a huge security risk and costly. Browsing through Hellopeter comments, it doesn't look like this issue is getting the attention it deserves from FNB and this is dating back to 2016.
105 replies
81 months ago
Great Service & Workmanship
Great workmanship. They keep me updated of the repairs. Even when there were difficult in obtaining the parts, they kept me informed. There were minor issues with wipers and sensors, they took their time to investigate and resolve all issues. Their friendliness and always makes you feel like their most valuable customer. I will definitely recommend them to anyone I know.
0 replies
82 months ago
Bad Account Termination process
Good day, I have been struggling to have the account cancelled with this service providers for years now. Early 2018, I have been receiving calls from their consultants and did advised them to cancel the service as I have sold my vehicle. Since the debits were still going through, I started reversing the debits from June 2018. Towards end of October 2018, I wrote them a follow up email reemphasizing that they need to cancel this service accordingly. Finally this month, they have acknowledged my cancelation request after almost yrs and yrs. BUT surprisingly I must still pay R1064 which includes premiums from June to November 2018. What are these recordings for, if they cant be used if there are disputes like this? Or are they only used when it benefits the company? It is for that reason, I will never recommend this company to anyone I know... including those I don't know. Never again.....
840 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)