AS
Anika S
Active since Aug 2019
3
Reviews
0
Industries
Reviews
3 reviews23 months ago
Poor service in every aspect
This is the first time I have used Ram Hand to Hand Couriers. First impressions unfortunately last. I will never use Ram Hand to Hand Couriers again. The communication notes from the courier driver was not adding up. This continued for 3 consecutive days. I call daily to remind the delivery operating clerk that the delivery destination closes at 15:30pm. Please know, every time I call, the operating clerk confirms my information; cell number, delivery address ect. After speaking to the fifth customer service clerk today, because the call was dropped every time, I was informed that my details were incorrect and as a result thereof, my package could not be delivered. My package is now out for delivery for the four day, with allegedly no where to go. The '100% see-through' task is imperative for a business like a courier service. Lack thereof results in poor service and disrepute.
159 replies
52 months ago
Staff are extremely friendly, very helpful and extremely knowledgeable
Staff are extremely friendly, very helpful and extremely knowledgeable. I love the arena classes, and the fact that I have unlimited body assessments!
0 replies
81 months ago
Pathetic service
Pathetic service at Nail Bar Centre Point I had my nails done at the Nail Bar Centre Point in Thursday at 10:30Am. That evening around 10Pm my left index fingers nail cracked and after chipping, fell off completely. I then checked my other nails and most of them had cracks in them. 3 other nails came off that evening. After reporting this incident to the Owner of the Nail bar Vicky Hansson, I received no response whatsoever. Friday morning the manageress at the Nail Bar Louisa called me and butter could not melt in her mouth. I told her that I would be heavily reprimanded when arriving at work with my nails in that state, and would have to have them soaked off at work. She agreed and apologized again and said that before I soak off my nails I should take a picture so that she can show her boss. She then said whenever I am ready to come and redo my nails I should just give them a call to let them know that I am on my way. When I called them to confirm this, no one knew what I was talking about. The manageress on duty was no help at all. She told me she will confirm with Louisa and that I could come in, in the meantime because there is someone available to do my nails but I should come now because the technician will soon have another client. Upon my arrival the manageress was apparently on the telephone with the owner. The owner asked the manager how many times I had been to the salon, what seemed to me like she was trying to justify whether to correct THEIR POOR QUALITY OF WORK. The owner Vicky blatantly told me that she would not redo my nails nor give me a refund because the fact that I had to to soak of my nails at work was not their problem. This frustrates me to my core, because how many ladies experience this and is to soft to speak up? How many ladies need to be mortified infront of others for reporting poor quality work?
945 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)