LD
Luzuko D
Active since Aug 2019
3
Reviews
0
Industries
Reviews
3 reviews7 months ago
Prestige group Mobeni
Very disappointed with the after sales at Jetour Mobeni. Told to take care of the registration and numbers plates of my new Jetour because I'm in another province though I have already paid for it and was promised a refund. I have to keep on following up with the and keep coming with excuses for not paying my money back. Shame poor sales agent Buhle has been trying but can tell she has little power.. Honestly if this is how they do business I recommend that you do not do business witn them!!!!
0 replies
23 months ago
Cell C disappointment 😞
Been loyal for a long time with Cell C and been upgrading my contract with them. Recently I have had a rather disappointing experience with them, my monthly dues after canceling one of my contracts they decided to increase the premiums without any communication. I logged a query and was promised a call from a team leader this has not happened till now. 0 communication, I asked that I be sent records of me getting communication if the claim they sent it out but nothing has been furnished to me. I was also told of changes made to my account of which again there was no communication, they told me I was on over spend yet last I checked I had capped it.
371 replies
69 months ago
Poor/bad client service ever.
In 2018 i cancelled my contract with Telkom due to no coverage before i could use the device, i returned the device and did the cancellation but ever since they have been debiting my bank account with ridiculous installments I have had to dispute these debit orders at a R40 charge from my bank every month. When applying for credit i have been declined due to a huge Telkom installment. In October 2019 i was finally told the cancellation was successful but in 2020 to my suprise it resurfaced again with ridiculous amounts. I have been calling the client care line but i keep getting different explanations from different agents. I have never ever been called in this regard for any update. I would never ever refer Telkom to any friend or family i would only refer it to my worst enemies. Bad serivce is all i know with telkom. This was my firt telkom contract and first impressions last.
0 replies
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3 (100%)