PM
PRESTIGE MOTOR GROUP
Unclaimed Business
PM
PRESTIGE MOTOR GROUP
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|9 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About PRESTIGE MOTOR GROUP
PRESTIGE MOTOR GROUP has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked PRESTIGE MOTOR GROUP across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJH
Jillian H
1 reviews | Active since Jan 2020
26 Feb 2026, 09:10
Terrible after sale service
I traded in my Chery Tiggo 7 for 2 cars - 1 x new, 1 x "demo". Whilst deal was being processed the Sales Manager Maggs called literally daily - I gave them my budget (which was slightly exceeded) however I excepted. I am livid with the terrible after sale service. I have taken delivery of both cars....the "demo" had to be parked as insurance wouldn't cove it without a disk. After delivery no communication/update or feedback. I went to the dealership & all I got was pathetic "sorry ma;am"....i was promised by MAGGS that there will be no debits in February but that was a lie. I called to speak to finance manager & he tells me he doesn't know how long the process will take for MAGGS to sort out my issue. I called back again but to no avail to escalate my issue. The finance manager said the installment debited would be refunded but......i feel i can return the cars & take my car back & just cancel.
Helpful (0)
|Replies (0)JH
Jillian H
1 reviews | Active since Jan 2020
26 Feb 2026, 09:10
Terrible after sale service
I traded in my Chery Tiggo 7 for 2 cars - 1 x new, 1 x "demo". Whilst deal was being processed the Sales Manager Maggs called literally daily - I gave them my budget (which was slightly exceeded) however I excepted. I am livid with the terrible after sale service. I have taken delivery of both cars....the "demo" had to be parked as insurance wouldn't cove it without a disk. After delivery no communication/update or feedback. I went to the dealership & all I got was pathetic "sorry ma;am"....i was promised by MAGGS that there will be no debits in February but that was a lie. I called to speak to finance manager & he tells me he doesn't know how long the process will take for MAGGS to sort out my issue. I called back again but to no avail to escalate my issue. The finance manager said the installment debited would be refunded but......i feel i can return the cars & take my car back & just cancel.
0
Replies (0)SM
Siyethemba M
1 reviews | Active since Jan 2020
7 Feb 2026, 04:03
GWM HAVAL MOBENI
I got a call from Maggs Madlala (Sales Manager) from a review I wrote about GWM HAVAL MOBENI that they were not transparent about their quote when applying for car finance (done by Larsivan) and would not send me any documents and told me the bank would call me and later was told I'd be financed by Marsique Finance. Maggs Madlala the Sales Manager called Larsivan "a snake" and told me they were not transparent because they wanted to sell me and add things I did not ask for. He then told me he could beat the deal the other dealership gave me if I told him how much it was. I told him I dropped GWM HAVAL MOBENI and went to another dealership because they were not transparent. Not trustworthy! Hd did apologize for them not being transparent.
Helpful (0)
|Replies (0)SM
Siyethemba M
1 reviews | Active since Jan 2020
7 Feb 2026, 04:03
GWM HAVAL MOBENI
I got a call from Maggs Madlala (Sales Manager) from a review I wrote about GWM HAVAL MOBENI that they were not transparent about their quote when applying for car finance (done by Larsivan) and would not send me any documents and told me the bank would call me and later was told I'd be financed by Marsique Finance. Maggs Madlala the Sales Manager called Larsivan "a snake" and told me they were not transparent because they wanted to sell me and add things I did not ask for. He then told me he could beat the deal the other dealership gave me if I told him how much it was. I told him I dropped GWM HAVAL MOBENI and went to another dealership because they were not transparent. Not trustworthy! Hd did apologize for them not being transparent.
0
Replies (0)MR
Marvin R
1 reviews | Active since Jan 2020
15 Jan 2026, 18:35
Trade in vehicle not settled after a month
I purchased a new Jetour on 13 December 2025 and traded in my 2023 Nissan Magnite. To date the dealership has not settled my trade in with the bank. I am still being debited by my bank for a vehicle I no-longer have in my possession. I have tried numerously to contact the finance department on numerous occasions, but they just ignore without any response.This is breach of contract as the deal was not upheld from the dealerships side. This was supposed to be an exciting experience for me and my family, but this experience has turned into financial stress as I cannot afford to pay for 2 vehicles.
Helpful (0)
|Replies (0)MR
Marvin R
1 reviews | Active since Jan 2020
15 Jan 2026, 18:35
Trade in vehicle not settled after a month
I purchased a new Jetour on 13 December 2025 and traded in my 2023 Nissan Magnite. To date the dealership has not settled my trade in with the bank. I am still being debited by my bank for a vehicle I no-longer have in my possession. I have tried numerously to contact the finance department on numerous occasions, but they just ignore without any response.This is breach of contract as the deal was not upheld from the dealerships side. This was supposed to be an exciting experience for me and my family, but this experience has turned into financial stress as I cannot afford to pay for 2 vehicles.
0
Replies (0)AK
Ameera K
1 reviews | Active since Jan 2020
18 Nov 2025, 06:42
NOT Prestigious AT ALL!!
RENAULT PMB - Paid them 100k deposit for a car which turned out to be a wrong year model, they offered no compensation for the error even tho i was still willing to buy the car.. waiting for my deposit to be refunded for the last week.. They keep giving me the run around about waiting for head office. Empty promises, lack of integrity and transparency. When the DP cannot give answers he passes the buck and gets the manager to call and give another pathetic excuse. Prestige? not prestigious at all !!
Helpful (0)
|Replies (0)AK
Ameera K
1 reviews | Active since Jan 2020
18 Nov 2025, 06:42
NOT Prestigious AT ALL!!
RENAULT PMB - Paid them 100k deposit for a car which turned out to be a wrong year model, they offered no compensation for the error even tho i was still willing to buy the car.. waiting for my deposit to be refunded for the last week.. They keep giving me the run around about waiting for head office. Empty promises, lack of integrity and transparency. When the DP cannot give answers he passes the buck and gets the manager to call and give another pathetic excuse. Prestige? not prestigious at all !!
0
Replies (0)AP
Andrea P
1 reviews | Active since Jan 2020
11 Nov 2025, 12:41
Worst service
All i wanted to do was buy a used car and they just loaded the deal. Added Tracker, and some R9500 admin fee as well as some warranty from non reputable company. And they would not provide quotes or reasons as to why they charing me for things. Dissapointed is an understatement.
Helpful (0)
|Replies (0)AP
Andrea P
1 reviews | Active since Jan 2020
11 Nov 2025, 12:41
Worst service
All i wanted to do was buy a used car and they just loaded the deal. Added Tracker, and some R9500 admin fee as well as some warranty from non reputable company. And they would not provide quotes or reasons as to why they charing me for things. Dissapointed is an understatement.
0
Replies (0)KM
Kalay M
1 reviews | Active since Jan 2020
10 Nov 2025, 04:43
KIA MOBENI UNPROFESSIONAL DEALERSHIP
I traded in my vehicle and purchased a brand-new vehicle from Kia Mobeni in August. To date, the dealership has still not settled the finance on the vehicle I traded in, despite me notifying them in September when I was debited for both the old vehicle and the new one. After several days, I was refunded the instalment for the traded-in vehicle only for the same issue to happen again in October, where I was once again debited for both vehicles. My bank has been contacting me repeatedly for the settlement letter, only for me to discover that the dealership never settled the account at all, almost three months later. I am still waiting for my refund almost a week later. This ongoing negligence has negatively affected my credit score and caused unnecessary financial stress. Kia Mobeni has proven to be the most unprofessional and disappointing dealership I have ever dealt with.
Helpful (0)
|Replies (0)KM
Kalay M
1 reviews | Active since Jan 2020
10 Nov 2025, 04:43
KIA MOBENI UNPROFESSIONAL DEALERSHIP
I traded in my vehicle and purchased a brand-new vehicle from Kia Mobeni in August. To date, the dealership has still not settled the finance on the vehicle I traded in, despite me notifying them in September when I was debited for both the old vehicle and the new one. After several days, I was refunded the instalment for the traded-in vehicle only for the same issue to happen again in October, where I was once again debited for both vehicles. My bank has been contacting me repeatedly for the settlement letter, only for me to discover that the dealership never settled the account at all, almost three months later. I am still waiting for my refund almost a week later. This ongoing negligence has negatively affected my credit score and caused unnecessary financial stress. Kia Mobeni has proven to be the most unprofessional and disappointing dealership I have ever dealt with.
0
Replies (0)LD
Luzuko D
1 reviews | Active since Jan 2020
13 Sept 2025, 19:57
Prestige group Mobeni
Very disappointed with the after sales at Jetour Mobeni. Told to take care of the registration and numbers plates of my new Jetour because I'm in another province though I have already paid for it and was promised a refund. I have to keep on following up with the and keep coming with excuses for not paying my money back. Shame poor sales agent Buhle has been trying but can tell she has little power.. Honestly if this is how they do business I recommend that you do not do business witn them!!!!
Helpful (0)
|Replies (0)LD
Luzuko D
1 reviews | Active since Jan 2020
13 Sept 2025, 19:57
Prestige group Mobeni
Very disappointed with the after sales at Jetour Mobeni. Told to take care of the registration and numbers plates of my new Jetour because I'm in another province though I have already paid for it and was promised a refund. I have to keep on following up with the and keep coming with excuses for not paying my money back. Shame poor sales agent Buhle has been trying but can tell she has little power.. Honestly if this is how they do business I recommend that you do not do business witn them!!!!
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Replies (0)IJ
Ishwarlall J
1 reviews | Active since Jan 2020
9 Aug 2025, 07:45
Worst Service
I traded in my Range Rover at the prestige motor group in Mobeni Durban on 12 March 2025 when I bought my new Jetour. They were supposed to transfer the Range Rover into their name or the new owner’s name. Today (9 August 2025) I went to the traffic department to transfer another vehicle, only to be told the Range Rover is STILL in my name. Because of this negligence, I had to pay the outstanding penalty fees for the Range Rover, a car I haven’t owned or driven for months, just to complete my own vehicle transfer. I called the manager today 09 August 25, and he casually told me to call him back on Monday (11 August 2025), showing zero remorse, accountability, or customer service skills. Negligent, unprofessional, and completely uninterested in helping customers after they take your money.
Helpful (0)
|Replies (0)IJ
Ishwarlall J
1 reviews | Active since Jan 2020
9 Aug 2025, 07:45
Worst Service
I traded in my Range Rover at the prestige motor group in Mobeni Durban on 12 March 2025 when I bought my new Jetour. They were supposed to transfer the Range Rover into their name or the new owner’s name. Today (9 August 2025) I went to the traffic department to transfer another vehicle, only to be told the Range Rover is STILL in my name. Because of this negligence, I had to pay the outstanding penalty fees for the Range Rover, a car I haven’t owned or driven for months, just to complete my own vehicle transfer. I called the manager today 09 August 25, and he casually told me to call him back on Monday (11 August 2025), showing zero remorse, accountability, or customer service skills. Negligent, unprofessional, and completely uninterested in helping customers after they take your money.
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Replies (0)