DS
Dwayne S
Active since Aug 2019
3
Reviews
0
Industries
Reviews
3 reviews4 months ago
Lack Of Service
The overall experience was extremely disappointing and unprofessional. Despite paying for the vehicle in cash, the level of service provided was unacceptable. The vehicle was handed over dirty inside, and even the engine compartment was not cleaned, which reflects very poorly on your dealership’s standards. In addition, your team repeatedly failed to adhere to agreed time slots and appointments, causing unnecessary delays and inconvenience. This demonstrated a clear lack of respect for customers’ time. Most concerning was the apparent lack of concern from the dealer manager, which only reinforced the impression that customer satisfaction is not a priority at your dealership. This entire experience has been very unpleasant, and based on this treatment, I would not recommend your dealership for second-hand car purchases. The level of service was, frankly, atrocious and far below what any customer should expect. I trust that this complaint will be taken seriously and addressed appropriately to prevent other customers from experiencing the same level of poor service.
0 replies
12 months ago
Not receiving OTP
Can't even sign in as I am not getting an OTP sent to my number. Would like to know if I qualify for the subsidy or not...?
0 replies
15 months ago
Ridiculous service
**** service from Decofurn, been trying for almost a month now to get a rug collection changed from CPT to a JHB branch, they don't come back to you, you have to keep calling them for updates ridiculous service. Wont buy online ever again as their service is very poor to say the least...
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)