CH
CMH Honda The Glen
Unclaimed Business
CH
CMH Honda The Glen
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
May '25 - Apr '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About CMH Honda The Glen
CMH Honda The Glen has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked CMH Honda The Glen across 51 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAK
Andre K
1 reviews | Active since Jan 2020
2 Mar 2026, 04:41
CMH Hona The Glen Shocking Service
Looking for a replacement vehicle after oer car was ****** I found a suitable vehicle at CMH Honda The Glen. I arranged for a test drive for my wife and the salesman TJ accompanied us. After the test drive he phoned us two times a day to find out if we were interested in the vehicle and if he can go ahead with the deal. We completed the paper work and then the rot started. I had to enquire 3 times about the vehicles maintenance plan. The day we went tp sign and collect the vehicle was rushed to the wash bay. Receiving the vehicle there was no gift, thank you cards and not cleaned properly inside. The salesman apologized and said he will arrange a gift. We were given a tempory registration stating we shall receive the disc and new number plates within a week. It took more than 3 weeks to receive the disc and number plates after many call and og course the promised gift also never materialized. We bought a second vehicle from another dealership that is not part of the CMH group half the value of my wifes car within a week and had a total different experience with a car that was clean, a salesman that did all he promised and a dealership following up and enquiring about our experience and satisfaction with their service and our purchase.
Helpful (0)
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Andre K
1 reviews | Active since Jan 2020
2 Mar 2026, 04:41
CMH Hona The Glen Shocking Service
Looking for a replacement vehicle after oer car was ****** I found a suitable vehicle at CMH Honda The Glen. I arranged for a test drive for my wife and the salesman TJ accompanied us. After the test drive he phoned us two times a day to find out if we were interested in the vehicle and if he can go ahead with the deal. We completed the paper work and then the rot started. I had to enquire 3 times about the vehicles maintenance plan. The day we went tp sign and collect the vehicle was rushed to the wash bay. Receiving the vehicle there was no gift, thank you cards and not cleaned properly inside. The salesman apologized and said he will arrange a gift. We were given a tempory registration stating we shall receive the disc and new number plates within a week. It took more than 3 weeks to receive the disc and number plates after many call and og course the promised gift also never materialized. We bought a second vehicle from another dealership that is not part of the CMH group half the value of my wifes car within a week and had a total different experience with a car that was clean, a salesman that did all he promised and a dealership following up and enquiring about our experience and satisfaction with their service and our purchase.
0
Replies (0)MM
MAATAMELA M
1 reviews | Active since Jan 2020
20 Feb 2026, 07:40
HONDA THE GLEN IS A ****
I bought a vehicle on the 9th of january through finance and paid over 6k in licensing fees but till today i do not have a new disc or papers for the vehicle.
Helpful (0)
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MAATAMELA M
1 reviews | Active since Jan 2020
20 Feb 2026, 07:40
HONDA THE GLEN IS A ****
I bought a vehicle on the 9th of january through finance and paid over 6k in licensing fees but till today i do not have a new disc or papers for the vehicle.
0
Replies (0)DS
Dwayne S
1 reviews | Active since Jan 2020
19 Jan 2026, 06:29
Lack Of Service
The overall experience was extremely disappointing and unprofessional. Despite paying for the vehicle in cash, the level of service provided was unacceptable. The vehicle was handed over dirty inside, and even the engine compartment was not cleaned, which reflects very poorly on your dealership’s standards. In addition, your team repeatedly failed to adhere to agreed time slots and appointments, causing unnecessary delays and inconvenience. This demonstrated a clear lack of respect for customers’ time. Most concerning was the apparent lack of concern from the dealer manager, which only reinforced the impression that customer satisfaction is not a priority at your dealership. This entire experience has been very unpleasant, and based on this treatment, I would not recommend your dealership for second-hand car purchases. The level of service was, frankly, atrocious and far below what any customer should expect. I trust that this complaint will be taken seriously and addressed appropriately to prevent other customers from experiencing the same level of poor service.
Helpful (0)
|Replies (0)DS
Dwayne S
1 reviews | Active since Jan 2020
19 Jan 2026, 06:29
Lack Of Service
The overall experience was extremely disappointing and unprofessional. Despite paying for the vehicle in cash, the level of service provided was unacceptable. The vehicle was handed over dirty inside, and even the engine compartment was not cleaned, which reflects very poorly on your dealership’s standards. In addition, your team repeatedly failed to adhere to agreed time slots and appointments, causing unnecessary delays and inconvenience. This demonstrated a clear lack of respect for customers’ time. Most concerning was the apparent lack of concern from the dealer manager, which only reinforced the impression that customer satisfaction is not a priority at your dealership. This entire experience has been very unpleasant, and based on this treatment, I would not recommend your dealership for second-hand car purchases. The level of service was, frankly, atrocious and far below what any customer should expect. I trust that this complaint will be taken seriously and addressed appropriately to prevent other customers from experiencing the same level of poor service.
0
Replies (0)BD
Bonisiwe D
1 reviews | Active since Jan 2020
14 Jul 2025, 15:44
We were sold a faulty brand new car now they can't even help fixing the problem
Bought a Proton X70 in June 2024, the car started giving us problems within 3 months. When we reported to our sales person who failed to assist. Even today (14 July 2025) the car is still having the same issue when we called about it, the sales man told us to trade the car in. I'm so upset.
Helpful (0)
|Replies (0)BD
Bonisiwe D
1 reviews | Active since Jan 2020
14 Jul 2025, 15:44
We were sold a faulty brand new car now they can't even help fixing the problem
Bought a Proton X70 in June 2024, the car started giving us problems within 3 months. When we reported to our sales person who failed to assist. Even today (14 July 2025) the car is still having the same issue when we called about it, the sales man told us to trade the car in. I'm so upset.
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Replies (0)JL
A
VG
VERNON G
1 reviews | Active since Jan 2020
17 Oct 2024, 06:33
HONDA THE GLEN
I recently bought a Toyota Corolla Cross without viewing the vehicle; except via a WhatsApp video call. On taking delivery of the vehicle I was totally disappointed in the status of the vehicle and only realized that evening that there was no temporary licence. Agreements were made to attend to some items but the attitude and service delivery was absolutely poor. The car was kept for a week and on collection I realized that it was just a car wash that was done with one sun visor clip being replaced. A faulty driver side window operation has been dismissed as wear and tear! Several chats have resulted in dismissal in that items are being claimed under warranty. I am absolutely disappointed in myself for actually having faith in people! Would certainly not recommend dealing with this branch.
Helpful (0)
|Replies (0)VG
VERNON G
1 reviews | Active since Jan 2020
17 Oct 2024, 06:33
HONDA THE GLEN
I recently bought a Toyota Corolla Cross without viewing the vehicle; except via a WhatsApp video call. On taking delivery of the vehicle I was totally disappointed in the status of the vehicle and only realized that evening that there was no temporary licence. Agreements were made to attend to some items but the attitude and service delivery was absolutely poor. The car was kept for a week and on collection I realized that it was just a car wash that was done with one sun visor clip being replaced. A faulty driver side window operation has been dismissed as wear and tear! Several chats have resulted in dismissal in that items are being claimed under warranty. I am absolutely disappointed in myself for actually having faith in people! Would certainly not recommend dealing with this branch.
0
Replies (0)RD
Radlee D
1 reviews | Active since Jan 2020
11 Oct 2024, 19:31
Honda The Glen? More like Horror The Glen
I did a trade in on the 29th August 2024 with them for a used vehicle. It was a 2023 vehicle however certain facts were not disclosed to me about the vehicle. Eg, the vehicle was a durban vehicle, in this case I would have not accepted the vehicle based on the fact that the humidity in coastal areas causes damage to vehicles. The vehicle also had some issues with the gears, it is an automatic vehicle but the gears seemed to get stuck on a gear for a long time. Creating a loud reving before changing to the next. With this new information I then informed the dealer on the 04th September 2024 that I was not happy with the vehicle and requested that we work on a new deal. From the 04th up until the 12th September 2024 I did not receive any responses to my messages and I had to make continuous calls to the dealership during this period. They were not communicating anything to me. Apart from this they failed to advise on the return or cancellation process of the deal. After advising them that I was going to escalate the matter to the ombudsman they then contacted me to advise that they will work on another deal for me. They refused a complete return of the vehicle and advised that I would need to take another vehicle from them. I opted that they rather do a deal on a brand new vehicle to avoid the unnecessary issues. On the 19th September 2024 they asked me to come through to the dealership. They managed to sort out a deal for a brand new vehicle. I just wanted to get rid of the ****ty vehicle they gave me and so I signed for the brand new vehicle. Everything seems to be fine currently. I have been driving with my temp registration since I got the vehicle on the 19th. Again no communication from them. I had to follow up to find out if my plates had arrived They asked me to come through on the 28th September 2024 to have the plates fitted. When I got there they told me that they had forgotten to pick up my plates and that they will send someone out to me to have it fitted. They did not communicate anything to me again up until the 8th October 2024 when I had to ask them if my plates had arrived. They confirmed that it did to which I asked when will someone come through to fit it. I didn't get a response so I followed up again the next day (09th) to which I was told that I need to go through to them to have it fitted. I responded reminding them that they told me that they would get someone to come through to me. I was asked to send my location and they responded saying that a driver would come through the next day. I had to follow up the next day to find out what time the driver would come through. The driver eventually came through however he could not fit the back plate as the plate holder frame was not fitted on the vehicle prior to me taking delivery. The front had the plate holder frame but the driver said that he did not bring along the tools to pop rivet the plate in place. So the plate had to just be slid in the plate holder with out any securing of it. The dealership then phoned me once their driver got back and told me that the driver had told them about the plates. They confirm that they will send him out again today 11th October 2024. I contacted them this morning to find out what time he would be coming and I didn't get a response. I am laterally digusted at the service that Honda The Glen provides. THEY SHOULD NOT BE IN BUSINESS. Everyone if you ever need to deal with a Honda dealership I advise you in advance, Don't ever deal with Honda The Glen. They are a nightmare to deal with. They honestly don't know how to treat customers. They have no sense of urgency and clearly they don't give a damn as long as they are taking your money.
Helpful (0)
|Replies (0)RD
Radlee D
1 reviews | Active since Jan 2020
11 Oct 2024, 19:31
Honda The Glen? More like Horror The Glen
I did a trade in on the 29th August 2024 with them for a used vehicle. It was a 2023 vehicle however certain facts were not disclosed to me about the vehicle. Eg, the vehicle was a durban vehicle, in this case I would have not accepted the vehicle based on the fact that the humidity in coastal areas causes damage to vehicles. The vehicle also had some issues with the gears, it is an automatic vehicle but the gears seemed to get stuck on a gear for a long time. Creating a loud reving before changing to the next. With this new information I then informed the dealer on the 04th September 2024 that I was not happy with the vehicle and requested that we work on a new deal. From the 04th up until the 12th September 2024 I did not receive any responses to my messages and I had to make continuous calls to the dealership during this period. They were not communicating anything to me. Apart from this they failed to advise on the return or cancellation process of the deal. After advising them that I was going to escalate the matter to the ombudsman they then contacted me to advise that they will work on another deal for me. They refused a complete return of the vehicle and advised that I would need to take another vehicle from them. I opted that they rather do a deal on a brand new vehicle to avoid the unnecessary issues. On the 19th September 2024 they asked me to come through to the dealership. They managed to sort out a deal for a brand new vehicle. I just wanted to get rid of the ****ty vehicle they gave me and so I signed for the brand new vehicle. Everything seems to be fine currently. I have been driving with my temp registration since I got the vehicle on the 19th. Again no communication from them. I had to follow up to find out if my plates had arrived They asked me to come through on the 28th September 2024 to have the plates fitted. When I got there they told me that they had forgotten to pick up my plates and that they will send someone out to me to have it fitted. They did not communicate anything to me again up until the 8th October 2024 when I had to ask them if my plates had arrived. They confirmed that it did to which I asked when will someone come through to fit it. I didn't get a response so I followed up again the next day (09th) to which I was told that I need to go through to them to have it fitted. I responded reminding them that they told me that they would get someone to come through to me. I was asked to send my location and they responded saying that a driver would come through the next day. I had to follow up the next day to find out what time the driver would come through. The driver eventually came through however he could not fit the back plate as the plate holder frame was not fitted on the vehicle prior to me taking delivery. The front had the plate holder frame but the driver said that he did not bring along the tools to pop rivet the plate in place. So the plate had to just be slid in the plate holder with out any securing of it. The dealership then phoned me once their driver got back and told me that the driver had told them about the plates. They confirm that they will send him out again today 11th October 2024. I contacted them this morning to find out what time he would be coming and I didn't get a response. I am laterally digusted at the service that Honda The Glen provides. THEY SHOULD NOT BE IN BUSINESS. Everyone if you ever need to deal with a Honda dealership I advise you in advance, Don't ever deal with Honda The Glen. They are a nightmare to deal with. They honestly don't know how to treat customers. They have no sense of urgency and clearly they don't give a damn as long as they are taking your money.
0
Replies (0)