Active since Oct 2016
I am writing to express my dissatisfaction with the level of service received at Honda The Glen. We purchased our vehicle about 3 years ago from this dealership and have since brought it in for servicing. Unfortunately, on the last 2 visits, the vehicle was either not washed at all or was washed to an unacceptable standard. This is particularly disappointing given that a basic wash is typically included as part of a standard service. What is more concerning is that this matter was raised directly with the dealership after the first occurrence, yet there has been no noticeable improvement. This suggests that customer feedback is not being adequately acknowledged or acted upon. At this stage, we are seriously considering taking our vehicle to an alternative dealership, as we have lost confidence in the consistency and quality of service provided. We request that this matter be given urgent attention and that appropriate corrective measures are implemented to ensure a better customer experience going forward
*Lebogang Therapartylist Modimola* I am writing to formally address the non-delivery of the service that was agreed upon and paid for with @partyeasy_kiddiesparties, @partyeasy_rentals, @partyeasy_craft_factory . The complete failure to provide the agreed service is unacceptable and constitutes a breach of our agreement. As a customer, I entered into this arrangement in good faith and trusted that partyeasy_kiddiesparties, partyeasy_rentals, partyeasy_craft_factory would deliver the service as committed. Unfortunately, this has not been the case, and the lack of delivery has caused significant disappointment and inconvenience. I hereby request the immediate refund of the full amount paid. I would suggest that * Lebogang Therapartylist Modimola* owner of partyeasy_kiddiesparties, partyeasy_rentals, partyeasy_craft_factory contacts me with immediate effect. Treat this as a final demand for resolution. Should I not receive confirmation of the refund within 48 hours, I will proceed with formal steps to recover the funds. This may include lodging a complaint with the relevant consumer protection authorities and pursuing legal action to recover the amount owed.
I would like to express my deepest and most sincere gratitude for everything "Riekie Dugmore" has done for me and my daughter. Her support has meant more than I can fully put into words. Not only did she assist us once, but she stepped in again and saw the entire bank re-application process through with care, diligence, and true commitment. Her engagement thoughtfulness ensured that all my submissions were properly prepared, and made sure they reached the desired outcome with the right stakeholders. That level of dedication is truly remarkable. What stood out most was not just her professionalism, but her heart. She took the time to understand my needs and the outcome I was hoping for, and she consistently went above and beyond what was required of her. During moments of real distress, she made herself available, offered reassurance, and helped bring calm and clarity to what felt overwhelming. She truly feels like part of the family, and I am incredibly grateful for her kindness, commitment, and unwavering support. Her dedication to serving with genuine care reflects someone who truly puts the customer at the center of everything she does. Thank you for showing up, for going the extra mile, and for making such a lasting difference in our lives - I appreciate you more than you know.
Heartfelt gratitude for Riekie Dugmore Working with Riekie has been an absolute blessing. From the very beginning, her professionalism, warmth, and unwavering dedication were evident. She approached every interaction with patience, deep knowledge, and a willingness to go above and beyond—even for someone she didn’t know personally. Despite a few bumps along the way on my side, Riekie remained supportive, solution-focused, and always had a reassuring smile. Her efforts played a crucial role in making a very important milestone possible, and for that, I am sincerely grateful. *Riekie Dugmore* thank you for your extraordinary commitment and for being a true professional. You made a lasting impression, and I highly recommend your services to anyone in need of expert support.
Amazing product, Great quality. This is not the 1st item I've bought from Cielo. Just love how unique their furniture is and not forgetting value for money
Im immensely saddened and dissapointed by the effeciency of Life Castenhof staff, medicals, service providers and back-office. My husband was admitted as an emergency patient on the 3rd June 2020, he needed urgent medical attention that resulted to him being admitted for 2 weeks, discharged on the 16 June 2020. Through his 'in hospital' stay, he was treated by a number of physcicians, dieticians, urologist, conducted various blood tests, scans, xrays, etc. 1 month later we still getting threatening message from your service provider, urologists, testing providers claiming not to have been paid. After enquirying with Discovery furiously, we were assigned with a case manager at Discovery to only discover that LIFE CARSTENHOF systems where hacked, not working or his information was not captured on their systems. This has resulted to LIFE CARSTENHOF and various service providers deducting all our medical aid savings without using the correct authorisation codes and not claiming from the Discovery 'in hospital benefit'. How is it that I am treating a health risk patient (my husband) that still requires medical attention, (i.e. doctors check upa nd follow-ups) and needs monthly medication without the necessary correct information being sent and updated on the Discovery website as the issue is advised that its sitting with YOU. My daughter was admitted at casualty in the same hospital last week, still with no savings. I even had to get her prescription, spending R600 from my own pocket. My husband was due the past 2 days to go for tests and had to pay R2000 from his own account. The Discovery case manager constantly calls the LIFE CARSTENHOF case manager so our savingsand information is updated and is told the infromation will be loaded by end of BUSINESS, but its 'A MONTH' later and its still being captured, how pathetic is this?? If you an institution that cares, you will get this resolved as a matter of urgency as we now will be handed to debt collectors (thus thanishing our credit records) because of your unprofessionalism, inefficiencies of your company, .
I sent an email on the 5 December for an invoice for 2 items of furniture. It's the 21 December, still haven't received it after sending numerous emails and making calls. Stone ridge Cielo service so far is bad....
I am HIGHLY DISSAPPOINTED WITH THE SERVICE RECEIVED. I've had a data package for a couple of years, the past 3 years has always on a monthly top up. In August one of your consultants calls me to offer 2G for R89 fr teh next 24 months as I was paying R95 every month. The offer was good and the debit order was meant to go off from end Augst, its now the 01 October, I see a debit order of R499 from my account. What the hell is this!! Please urgently reverse this amount back t my bank account and I am considrin cancelling this data contract as what was communicated is not what has happened....
I bought chicken licken worth R339 on Friday, the order went through twice. Its been over 48 hours and I have still not received my refund. This is unacceptable!
I BOUGHT A PAIR OF SNEAKERS ON THE 1 AUGUST, THESE WERE MEANT TO BE DELIVERED ON THE 8 AUGUST WHEN I CALLED TFG THEY TOLD ME THE COURIER COMPANY WILL COMMENCE WORK ON THE 12 AUGUST. ON 12 AUGUST I CALLED THE PARGO PICK UP POINT AND THEY TOLD ME THEY HAVE NOT RECEIVED THE PACKAGE EVEN THOUGH I GET SMS NOTIFICATIONS THAT THEY HAVE THE PACKAGE. TODAY IS THE 14 AUGUST AND I HAVE NO IDEA WHERE MY PACKAGE IS? I AM HIGHLY DISSAPPOINTED WITH THIS ONLINE PURCHASE, DELIVEREY AND EVERYTHING CONCERNING MY ORDER! IM NEVER GOING TO USE THIS SERVICE EVER.....
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