Active since Sep 2019
We recently purchased a house and Miltons were the appointed conveyancers - our transfer went through in under three months. Miltons has to be one of the most professional companies I have ever had the pleasure of working with. We specifically liaised with Leonie from the Blouberg branch. Highly recommend this firm to anyone looking for efficient conveyancers.
I have sent back the same product for incorrect item shipped FOUR times now. I am extremely disappointed in the service I have received. I have no idea how it is possible to not be able to get this right after four attempts. What's the most frustrating is that I do not have the option to refund the money into my bank account, but to Wallet only.
I booked and paid to have my passport and ID done through Standard Bank Canal Walk Home Affairs two weeks ago. I show up to my scheduled appointment yesterday and no one was there. The Home Affairs office was empty. The staff did not contact me to inform me of a covid case they had, so the staff was isolating. I had to put in leave from work two weeks in advance for this appointment. This has been an incredibly frustrating experience.
Brides, please be careful with competitions with Pink Book Weddings: I won a prize in June with Pink Book Weddings in collaboration with Thalia and John Film and Music for a jukebox for my wedding which is in February next year. When entering the competition, it is required to input your wedding date. After contacting Thalia and John Film and Music immediately after the announcement, everything was sorted and we booked the jukebox. Over the past few weeks, Thalia and John Film and Music and have posting all over their social media that they are immigrating to Georgia next year. I wasn't bothered as it was scheduled to happen a while after my wedding. Suddenly the date moved up, and I calculated it was before our wedding. I wasn't notified of this, but only found out through their Instagram. After emailing them, they confirmed that they were leaving before our wedding and cannot provide us with the jukebox anymore. We planned a lot of our entertainment around this feature, and all our guests were looking forward to it, and we were suddenly dropped. I emailed Pink Book to express my concerns and they were helpful and made me believe that this could easily be remedied. They spoke with Thalia and John Film and Music and suggested they supply us with a DJ instead, but we already have booked a DJ. I suggested they source a jukebox from another company, and if all else fails, then give us the cash equivalent of the prize so we can try fix this mess ourselves. They referred us to their terms and conditions which refuses the cash option. After explaining that this is an extraordinary circumstance, and their T&Cs do not cover an event of non-performance, Pink Book emailed back, with a sudden additional clause to their T&Cs saying that "prizes are subject to availability to the wedding date and a new winner will be drawn if the prize giver is unavailable." They added in a whole new clause just to service their agenda which is extremely unethical, despite how the prize giver was available and aware of our date for months already and decided to drop us. It is really disappointing and disheartening that companies treat their clients (who give them business) with such disregard, and pull unethical stunts to service their agenda. Please be careful with competitions, and educate yourselves in contracts.
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