JB
JOMARI B
Active since Sep 2019
19
Reviews
0
Industries
Reviews
19 reviews3 months ago
CHECKERS *****S FROM 80 YEAR OLD PENDIONERS!!
My 80 plus yearold SASSA pensioners went to Checkers at Mooi Rivier,Mall to buy a few things. They went to the express till. The card was swiped the cashier ran out of paper could not print called for help. Not the manager or others coukd help they forced my 80plus year old pensioners to swipe a second time. Tge transaction went through twice my 82 year old father told them it had beeped and had been taken off their account. Tgey forced them, plus the humiliation and lack of respect is a disgrace . They live on a farm my Dad has only one eye left my Mother cannot drive anymore, my Dad should not drive but with no other way to get to town he drives once or twice a month if my nephew cant managr it. They used tgeir petrol their time to go there checkers dont care signal is bad on the farm both are hard of hearing. Respect yourvolder people they pay ypur salaries. Dont ***** money promise to call them back and twice you treated them like durt! Your management is a disgrace. Fix tjis or I WILL GO TO DEVI AND CARTE BLANCHE. Checkers are *****ing from pensioners!!! Still no call! DISGRACEFUL!!
0 replies
13 months ago
MAHINDRA XUV 700 5 SEATER SAFETY RISK BEWARE!
I purchaded a brand new MAHINDRA XUV 700 5 SEATER last year March. 2024. Its been in the workshop so often for various issues but NOTHING EVER GETS REPAIRED PROPERLY. The poor dealership employees want to run away from me when I pull up. They get zero support from Mahindra SA. Excuses a technician came through to Newcastle to allegedly work on my car. It allegedly neefed a new " silcer box" remember its brand new. Screen goes black and a doof doof spund is heard. I have had two near miss accidents as a result. They claim everytime "they gave a right to repair" where is our protection as a consumer. They drag out the repair process to exceed the six month exchange window we are forced to pay the installment yet THUS IS A FACTORY FAULT! They ley us risk our lives daily and what do we get in return a bunch of lies. I waitdd months for the " part to come whilst risking my life each day.
53 replies
22 months ago
VODACOM REFUSES PENSIONER PROOF OF NON APPROVAL DATA DEDUCTION 8 YEARS!
My 78 year old Mother has been charged for Q gig data for 8 years todate for a number that is not hers. She has struggled to gef help to resolve this matter. To no joy. This answering machine confuses her and sge cannot get it sorted. This is *****! In the telecommunication act surely there should be recourse for overbilling. We need to get VODACOM to respond publicly. I hace seen reviess similar to my Mothers. Tgey pretend to help but NEVER resolve the matter. Taking and robbing from a pensioner is afainst tgd Older Persons Act and us classified as financialnor Economic abuse. 8 years being cgarged for 1 GIG data for a number she has never had or has. It angers me when older people are exploited due to lack of digital kniw how etc. Sge gas trird to resolvd this but VODACOMS complaint line us THE WORST mist difficult process to successfully get solution. Telephonucallg frustration and nughtmare.
159 replies
22 months ago
OCEAN BASKET FOR A FISH BISCUIT BALLITO!
The WORST EXPERIENCE ever! Ballito OCEAN BASKET owned by Terry Coetzee who does not answer her phone or did they even give me the right number??? Calamri steak strips salty as the sea we came to enjoy! ****NDOUS worst ever. My daughters seafood platter the calamari was a biscuit dream pathetic for added crunch. So hard tried peeling off the batter gave up. Extra hake piece like a hard cardboard so dark brown drenched in oil, shining like tge night star. it had to be dipped into lemon butter sauce. Hard and overcooked. The village salad was floating in oil and would beassumed we ordered Olive Oil with salad. Does anyone even give a damn anymore. Hpw much pil do they go through a month?? We were two tables in TOTAL!!!!!! Then after forcing ourselves to eat the fish BISCUIT note we had not eaten since breakfasr!¡ We are so angry amd disappointed. That ocean basket has stooped to this level. Oh and let me not forget the two"rolls" given slightly bigger than the butter cube on the table!!!! It was enoigh for one bite. That was great! served. Eventually after our meal was completed a manager presumabl came to ask hoe thr meal was!! This was a joke as compensation she said she would remove it from the bill. No apology. Tge bill came y
53 replies
28 months ago
ONE PLAN - SERVICE RATING ZERO, WHEN QUERYING A REFUND!!!!
Numerous emails have been sent to confirm the payment of a Drs visit. Its been paid and I am awaiting a refund. Querying anything from ONE PLAN is a nightmare. This new digital response is pathetic, frustrating and annoying!! One Plan keeps asking for proof that it has been paid. Receipt has been processed and sent by the Drs rooms themselves and by myself. I cant see the balance on the card so who knows has it been paid? What is the balance etc? it has been sent countless times, email, via this ridiculous BOT. I called customer care who told me I have to speak to an agent at claims. They transfer me there it goes blank! I have to call yet again, I am given the options many of them to speak to a WhatsApp agent or follow the Bot Prompts. If I wanted to follow that route which does NOT work and no one reads the messages I would not be calling to speak to a HUMAN!!! I wait for five minutes using my airtime to further annoy the hell out of me! Still no answer from an agent out of sheer frustration I am now turning to yourselves! This is truly a non user friendly method the best is they keep quoting "please speak to one of our friendly consultants". REALLY IF ONE WOULD JUST ANSWER THE PHONE WE MAY EXPERIENCE THIS SO CALLED FRIENDLY AGENT!!!
128 replies
39 months ago
ITS YOYR MONEY FETCH IT! Go get ypur intetest earned on your deposit!!!! DONT GIVE IN STAND UP AND FIGHT FOR WHAT RIGHTFULLY BELONGS TO YOU!! WANT TO RENT RUN DONT EVER LOOK BACK!! BAD EXPERIENCE GUARANTEED When ypu leave is a GIVEN!!!
Renting has been a nightmare. My son rented for not even 3 months was retrenched in April of 2022. He has been through hell and back, tried to find a replacement tenant as he signed a lease for a year completely oblivious he would be laid off. His first rental. Gave notice due to unemployment. Lost his WHOLE DEPOSIT for alleged damages, to the property left by a previous tenant, yet he is billed, is on the app on their records. R4950 approx for their alleged damages. He did not put a sibgle nail into a wall or change and or damage anything. They are billed for ludicrous things. Cracked tiles where the crack is running simultaneously across the floor, coukd be foundation, movement, storm water damage etc. Damp in the walls where is tgat tenants issue? That is a poor structural issue and or leak or foundatiin crack from seepage. The list can go on. They go oyt and oyt to ensure you NEVER see yoyr deposit. WHERE IS YOUR INTEREST?? You are entitled to intetest in a intetest bearibg account yoy are entitled to the intetest gained thereof. That is not even nade mention of. The agent does not take tge time to educate our younger generation to let them understand tge importance of lookibg after a property and its repercussions if not done. I am so angered from my sons continual harrassment, for money he does not owe claimed over R9000 in damages. Took his R5600 deposit added R175 for depositadmin plus someone elses damages who never fixed what was promised. The inspection before and after moving in and out are not forthcoming to do the comparison R175 charged for deposit admin fee after they already claimed R1500 for early cancellation fee. If that was not enough in his second month they took two installments from him he had no food or petrol for weeks. Their excuses just kept coming, this is not an ethical and reliable company. With so much corruption etc you would think companies would ensure they look after their clients. My son has been exploted, humiliated and treated infairly, billed for someone elses damages with a year of excuses. Exploited, unfairly treated, harrassed bullied for exorbitant costs, and as I read reviews can see he is one if many that have experienced the same treatment. WHERE IS OUR RENTAL TRIBUNAL their cobtract is so badly written with all the hifaluted jargon you need a mastersdegree to decioher it or the assistance of an attorney .TRUST is not an escape!! They cannot be trusted have no empathy ir integrity. I woukd apoeal to every single person who has been wronged by them to stand up lodge a complaint but better still go pay DEVI a vidit she will chew them up fir breakfast
0 replies
61 months ago
OUTSTANDING SETVICE ONEPLAN!
Outstanding service from One Plan. Immediate deposit for my sons Dr appointment. No doubt that tjis company is SERVICE DRIVEN I recommend them to anypetson looking for affordable, top service with the least effort. They are BRILLIANT.
53 replies
62 months ago
OUSTURANCE - DO YOU ALWAYS GET WHAT THEY PROMISE? FRUSTRATED CLIENT
I have tried to speak to a consultant online for almost 3 weeks now. I have emailed countless times and even on the app rated OUT poorly with the hope of getting a response. The call centre number to which they keep referring me does not work for some reason and I have tried calling it from three different land lines. I have reported it three times and am just ignored. I email to ask for a breakdown on my life insurance policy, whether I completed the HIV test within the prescribed time frame and whether I am able to add dread disease and disability to this cover. I receive a response in writing saying please contact our friendly consultant etc etc...it does not help if they do not pick up and each time I push 3 the voice recording says you have not made a selection etc etc ...the same thing every time!!! It is the option where I am querying the content of my life policy. I AM JUST FED UP OF TRYING!!! I WANT A CALL TO A LAND LINE AND A PHYSICAL PERSON TO CALL ME AS I CANNOT CALL THEM. THEY MUST NOT CALL ME ON MY CELL PHONE. I DO NOT ANSWER UNKNOWN NUMBERS CALL ME ON MY LAND LINE PLEASE I JUST CANNOT TAKE THIS FRUSTRATION ANY MORE AND AM STRONGLY CONSIDERING CANCELLING BECAUSE OF THERE LACK OF CONCERN TO MY PLIGHT WITH THESE REDICULOUS AUTOGENERATED RESPONSES!!!! MY QUESTION WILLI EVER BE ABLE TO SPEAK TO AN ACTUAL WARM BODY ?
56 replies
63 months ago
SERVICE WITH SPEED SMILE AND PROFESSIONALISM..ONE OF A KIND!
An truly rewarding "concern response" experience. In my previous post I raised a concern and would like to respond to that within two hours concern was settled, fixed and honored as promised. Few very few businesses can say they offer this dedication, professionalism and speed. Its a pity our government departments cannot all learn from Fliber Newcastle. A recent account query settled in a day. Now that's service. If you are interested in an rewarding experience with excellent back up service use these guys they are truly outstanding. I just hope they are able to maintain this positive momentum as service with product is essential to the sustainability of an business. THANKYOU FLIBER YOU TRULY ARE TOPS IN SERVICE IN MY OPINION!
0 replies
66 months ago
LACK OF SERVICE OR HIGH BLOOD PRESSURE GET BOTH FOR FREE AT BUIDERS WAREHOUSE NEWCASTLE
Newcastle branch Kwa Zulu Natal! The most useless service driven store that I have ever had to deal with. If their staff don't ignore you when you are in a hurry desperate to buy an item you are unable to find one to help you find it. Or when you do they give you a bad attitude. Jemaine the 'Sales Manager" my goodness do you have a clue what a slaes managers responsibility is and what comes with it? Clearly you have no clue, as if you did you would ensure your sales people on the floor actually help which generate the sales and stoop chasing your customers away. You sir have no clue on whats happening on the floor and I can go head to head with you and tell you more than you know as a client than what you are aware of. As a sales manager you clearly could not care less about the company or its sales or you would know the problems on your floor. If you cannot handle heat sir get out the kitchen! Jemaine does not care about who his customers are, how they get served or how they are addressed. You buy one single item and it takes over an hour to get out the door. They cant find it, or like in our case give us entirely the wrong kitchen cupboards twice. Its the most frustrating experience for a client to have to endure. The problem is if we cant find it elsewhere, where to do we turn? I am so stressed if I have to go to that store I am worked up already as I know what I am going to get when I walk in that door! An attitude from employees, who actually prefer to chat in little groups, don't acknowledge your existence or your presence barely look up to greet you. Ignore you point blank or tell you its not there department and we spend hundreds of thousands of rands there a year. Not petty cash a R50 here or there thousands if not hundred of thousands over the years since there opening. If there has to be an award for the worst service in Newcastle I think BUILDERS WAREHOUSE WILL WIN IT HANDS DOWN in fact I think they will get platinum. Pricing on shelving shocking, when you need a price the item is there but the price is missing... so the whole frustration starts all over. I am wondering if Builders Newcastle care whether there doors remain open or closed. Clearly head office does not do enough intervention and am wondering if they are present in interviews as clearly the wrong people are in the wrong posts. The sales management has changed and the service has worsened so much I am trying to order from other branches so I do not have to push up my blood pressure. Trust me if Builders Headoffice wants answers get them to call me personally I wish the area managers would call me in fact Headoffice. I will show them exactly what I mean and they can experience what a poor customer has to experience first hand. TWO corner kitchen cabinets three days of wasted petrol, telephone calls, my time personal as CEO and then today again I SEND MY DRIVER WHO AGAIN GETS GIVEN THE WRONG ITEMS!!! He physically shows them the photo extracted from Builders website with code number price etc. They ring it bring boxes to assemble wrong cupboard again!!!! No corner unit, wall unit not any where near what was shown from there website picture. I am sick of incompetence and poor service. It seems at Builders Warehouse this is the norm and as a regular customer I can see if certain service driven individuals are off, as the shop falls apart at the seams in there absence pity they are few and far between. Its shocking that Head office does not see this. They have an outstanding business which should be one of the top in Newcastle, they have a beautiful store, great products some of there own brand which we love yet staff are hopeless sales staff in the contsruction area, building area are absolutely useless!!!! There is just no word than to use that. they care about there little groupies and ignore you flat. Where do you hear a client must beg for help?>???? If you are in the management position you handle the clients all of them. Good or bad. If you cant employ someone who is service driven you should not be in business, a sales manager should know its clients, ensure staff do what they are employed to do and everyone should go on a commission only salary maybe things will improve as then they will be forced to work. I am so sick and tired of complaining about this Builders I wish one day that executive management would come and spend one hour and experience ours and believe me their are hundreds like me, its a small town and we move in all circles. Clients stop buying from Builders because of the hopeless lack of service, lack of care for their customers and the poor two or three who make the effort are not always around to assist and why should they are they employed as the PR of Builders Warehouse. If they not there customer walks out the door and buys elsewhere, how many millions more would Builders like to lose before someone wakes up and sees whats really going on. To executive management. If you want to know what is going on in this store call me. Builders is a respected well supported store Country wide why is it so difficult to appoint the right people in Newcastle they are here ...who have the right attitude, WITH THE RIGHT SKILLS, as clearly none have the skills recently appointed. To the new sales manager Jemaine YOU MUST LEAD BY EXAMPLE....if you cant get do the job required of you please get out that post because you will cost that business its business at the rate its going...you could be doing double the turnover appointing the wrong staff can cost you your business, drop in turnover, you will never reach the top if the top does not care about the service delivery of the bottom staff. It saddens me that so few people take to social media in these trying times its now that employees should be chrishing their jobs and managers should be seeing to it that they do theirs in order to keep theirs and head office and area managers should be doing regular inspections to ensure everyone else is doing what they are supposed to. Do a survey and lets see what business really thinks of the service at Builders warehouse...if they don't respond its because they do not want to waste there time and energy that does not change when a complaint is brought to the forefront. ITS TIME TO ROCK THIS BOAT!
0 replies
Review Distribution
5 Star
3 (15.789473684210526%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
15 (78.94736842105263%)