SM
Sarah M
Active since Oct 2019
5
Reviews
0
Industries
Reviews
5 reviews9 months ago
THE BEST INSURANCE COMPANY
I have been with Outsurance for over 15 years and the service just gets better. Excellent premiums and excellent service. Its also awesome how they call me back within seconds of me submitting a callback request on their app. The call centre agents are just so efficient and always willing to help and adjust premiums. I don't think there is any other insurance company who gives a lateral or even better service.
56 replies
51 months ago
DO NOT WASTE YOUR TIME!
Terrible service. Has not sent me goods despite paying in full in 2020. Sent me 2 wrong defective chairs. Seen attorney and they promised to refund me pay monthly. Almost 2 years later and still not a payment. I would not trust this store. DO NOT waste your time. They do not have a conscience and very poor communication skills.
0 replies
60 months ago
Poor quality and fraudulent!
Terrible experience. Most items were defective. Two items were paid for in August and still not delivered. Owner has no accountability and dodging all calls. Trying to get my money back with no luck. Do not take a chance and support this company!
0 replies
60 months ago
Terrible business. Do not support!!!
All goods ordered were defective and not up to specification. I also paid for 2 items in Aug 2020 and have not received it 9 months later! Owner promised to sort out and refund me but nothing done. Unable to contact them. They have no accountability and no conscience! Ripping people off during a pandemic is cruel and spiteful. The owner is arrogant and cannot manage his business. I do not recommend anyone to take a chance and order from this business. Still awaiting my refund 9 months later!!!
0 replies
80 months ago
SALON DESERVES TO BE CLOSED DOWN!
I gave them chances upon chances due to the convenience of their location, their reasonable prices and their talented Hair stylist.... However, this business does not deserve to survive! The inexperienced and unqualified laser technicians to amateur nail technicians and fly by night massage the******s are a poor combination for any successful business. I paid for a 30min head and shoulder masssge but got a 12 minute massage by someone who does not know how to give a massage! I asked the lady what clock she is using and she said she was guessing as there was no clock there! The staff look bored and miserable, no smiles and no etiquette. I made appointments but were kept waiting. The only talented and qualified person in the salon was Denise who did a magnificent job. She was left alone to wash hair, manage the front desk, colour, cut and blow dry hair all by herself leaving customers to wait for hours! This was grossly unfair and i feel bad that poor Denise was taken advantage of especially since she was the only s****ed staff member! I complained a few times but nothing was done. This salon needs to be closed down instead of taking advantage of its customers ! The lady that does laser needs to present a certificate to clients! They need to hire qualified people and believe in treating their customers well if they want to carry on with business. I am so embarrassed to have initially referred so many people to them all of which had the same experiences as me. We will never again visit this horrible hair and beauty salon!
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)